Canon IP5200 Without receiving a, Response from, Digital camera/The Device Digital camera or

Troubleshooting

Number of

Flashes

Possible Cause

Try This

Nine flashes	A specified period	Disconnect the camera cable and reconnect it.
	of time has elapsed	Depending on the model or brand of your device, you may have to
	without receiving a
	response from the	select a print mode compliant with PictBridge before connecting the
	digital camera/The	device.
	digital camera or	You may also have to turn on the device or select Play mode manually
	digital video	after connecting the device to the printer.
	camcorder	Perform necessary operations according to the instruction manual
	connected is not	supplied with your device.
	compatible with	If the error is still unresolved, there is a possibility that you are using a digital
	this printer	camera or digital video camcorder that is not supported by this printer. Use a
		digital camera or digital video camcorder compatible with this printer.
Ten flashes	Cannot print on	The size of paper may not be compatible with automatic duplex printing. Pressing
	both sides of the	the RESUME/CANCEL button will discharge the paper, and restart printing from the
	page	front side of the next paper. The reverse side will not be printed when an error
		occurs.
		The sizes of media suitable for automatic duplex printing are Letter and 5" x 7"/
		127.0 x 177.8 mm.
Eleven flashes	Automatic print	Possible causes are as follows:
	head alignment	z Letter-sized paper is not loaded on the Auto Sheet Feeder.
	failed	Press the RESUME/CANCEL button on the printer to clear the error, then load
		one sheet of Letter-sized paper in the Auto Sheet Feeder.
		Automatic print head alignment cannot be performed using paper from the
		Cassette. For automatic print head alignment, always load paper in the Auto
		Sheet Feeder.
		z Print Head nozzles are clogged.
		Press the RESUME/CANCEL button on the printer to clear the error, and then
		print out the nozzle check pattern to examine the print head condition.
		See “Printing the Nozzle Check Pattern” on page 47 for information on how to
		print a nozzle check pattern.
		z The Paper Output Slot has been exposed to a strong light source preventing
		correct print head alignment.
		Press the RESUME/CANCEL button to clear the error and move the printer to a
		darker location.
		After carrying out the above measures, if the problem continues after aligning the
		Print Head again, press the RESUME/CANCEL button to clear the error, and then
		perform manual print head alignment. For details on manual print head alignment,
		refer to “Aligning the Print Head” in the User’s Guide.
Thirteen Flashes	The remaining level	An ink tank that was once empty is installed.
	of the ink tank	Replace the ink tank.
	cannot be correctly	Printing under the situation may damage the Print Head. Canon shall not be liable
	detected
		for any printer malfunction or damage caused by refilled ink tanks.
		If you want to continue printing with the refilled ink tank installed, press and hold
		the RESUME/CANCEL button for at least 5 seconds, and then release it. Using
		refilled ink tanks are memorized.
		* This operation will release the function for detecting the remaining ink level.
Fourteen flashes	The ink tank cannot	The ink tank may not be compatible with this printer (The lamp on the ink tank is
	be recognized	off).
		Install the appropriate ink tank.
		See “Replacing an Ink Tank” on page 37.
Fifteen flashes	The ink tank cannot	Ink tank errors have occurred (The lamp on the ink tank is off).
	be recognized	Replace the ink tank.
		See “Replacing an Ink Tank” on page 37.

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