Canon IP5200 Click the Maintenance tab and then View Printer Status, Click Display Print Queue

Page 75

Troubleshooting

Problem

Possible Cause

Try This

Printer Does Not

There may be

Restart your computer. It may solve the problem.

Start or Printer

problems with your

Delete an undesired print job, if there is any. Use Canon IJ Status Monitor in

Stops During

operating system

Windows or Printer Setup Utility (or Print Center) in Macintosh for the deletion.

Print Jobs

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1.

Open the printer properties dialog box.

 

 

 

 

See Opening the Printer Properties Dialog Box Directly from the Start Menu

 

 

 

 

on page 35.

 

 

2.

Click the Maintenance tab and then View Printer Status.

 

 

3.

Click Display Print Queue.

 

 

4.

Select Cancel All Documents in the Printer menu.

 

 

 

 

 

 

In Windows XP and Windows 2000

 

 

 

 

 

 

The print jobs may not be selected.

 

 

5.

When the confirmation message is displayed, click Yes.

 

 

 

 

The print job is deleted.

 

 

 

 

 

 

In Windows Me and Windows 98

 

 

 

 

 

 

Click to select an undesired document and select Purge Print

 

 

 

 

 

 

Documents in the Printer menu.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1.Select Applications from the Go menu.

2.Double-click the Printer Setup Utility icon in the Utilities folder. When using Mac OS X v.10.2, double-click the Print Center icon.

3.Double-click the name of your printer displayed under Name in the Printer List.

 

 

4. Click to select an undesired document and click

.

 

 

The print job is deleted.

 

 

 

 

Cannot Print to

Incorrect page size

Ensure that the page size setting matches the size of the paper loaded in the

End of Job

is selected

printer:

 

zCheck the Paper Size setting from within your application to ensure that it matches the size of the paper loaded.

zCheck Paper Size on the Page Setup tab in the printer properties dialog box of the printer driver (Windows) or the Page Setup dialog box of the printer driver (Macintosh) to ensure that it matches the size of the paper loaded.

 

 

Check the size of the print data. For Windows XP and Windows 2000, if the size of

 

 

the data is too large, part of it may be lost. When the spool format is EMF, follow

The size of the print

the procedure below.

data is too large

1. Open the printer properties dialog box.

2.On the Page Setup tab, click Print Options.

3.Select the Reduce spool data size check box, and click OK.

 

 

 

 

When Reduce spool data size is set, the print quality may be

 

 

 

 

 

 

 

degraded.

 

 

Performing

Select Use reduced printing in the printer driver. It may solve the problem.

automatic duplex

 

 

 

Print layout may be altered with the reduced printing function.

printing

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1.Open the printer properties dialog box.

2.Click Print Area Setup in the Page Setup tab and select Use reduced printing.

1.In the Print dialog box, select Duplex Printing & Margin from the pop-up menu.

2.Select Automatic Duplex Printing, and select Use reduced printing in Print Area.

71

Image 75
Contents Photo Printer Series Quick Start GuideGetting Help from Canon Photo Printer Quick Start Guide Copyright Contents Press the Power button Turning on the PrinterBasic Printing To turn off the printer, press the Power button About the Power PlugTurning off the Printer Loading Paper „ Print Media to AvoidNon-Canon branded paper „ Using the Auto Sheet Feeder and the Cassette Basic Printing Auto Sheet Feeder Lamp „ Loading Plain Paper in the Auto Sheet FeederFlatten the four corners of the paper before loading it Prepare to load paperLoad Limit Mark Basic Printing Load the paper„ Loading Envelopes PortraitLandscape „ Loading Other Small-Sized Paper in the Auto Sheet Feeder„ Loading Plain Paper in the Cassette Basic Printing Adjust the size of the Cassette Basic Printing Load the paper. Print side facing Down Lamp Basic Printing Insert the Cassette into the printerPrepare the Paper Output Tray CassetteAgainst the right side „ Loading 4 x 6 or 5 x 7-Sized Paper in the Cassette See Using Specialty Media on Using Specialty Media „ Photo Quality MediaDocuments Cassette For Media Type „ Canon Specialty MediaEnsure that the proper paper source is selected Printing with WindowsTurn on the printer Load the paper in the printerPaper Source Specify the required settingsBasic Printing Open the printer properties dialog box PropertiesPrint the document Load the paper on the printer Printing with MacintoshSelect Paper Size Basic Printing Canceling Printing Press the RESUME/CANCEL button while printingBasic Printing Print the document Select Edit Printer List from the Printer pop-up menu Double-click the printer name displayed in the Name listSelect the desired document, then click Delete icon Advanced Printing Advanced PrintingSet up the printer Turn on the printer „ Connecting to a PictBridge Compliant DevicePage Advanced Printing About the Image Data Format for Printing About Paper size and Paper typeExif2.21 compliant About Layout and Trimming About Image optimizeAbout Date/File No. print Other Settings Accessing the Printer Driver Windows Your application, select the command to print a documentSelect the icon of your printer „ Easy-WebPrint Windows Using the Bundled Software„ Easy-PhotoPrint Windows/Macintosh „ PhotoRecord WindowsReplacing an Ink Tank Printing MaintenanceRepeats „ Getting the Ink Level InformationInk Level Indication on the Printer Ink Level Indication on the PCPrinting Maintenance „ Knowing When to Replace Ink Tanks Printing Maintenance „ Replacing Ink Tanks Open the Top CoverRemove the ink tank whose lamp is flashing fast Printing Maintenance Prepare a replacement tank Printing Maintenance Insert the ink tank Printing Maintenance Close the Inner Cover and the Top Cover Step When Printing Becomes Faint or Colors are IncorrectPrinting the Nozzle Check Pattern „ Printing the Nozzle Check PatternPrinting the Nozzle Check Pattern Without a Computer Click Nozzle Check Printing Maintenance Print the Nozzle Check PatternExamine the pattern and take the appropriate action Open the Canon IJ Printer Utility dialog boxConfirm the printed nozzle check pattern „ Examining the Nozzle Check PatternSee Print Head Cleaning on Cleaning the Print Head Without a Computer Print Head CleaningPrinting Maintenance Start Print Head Cleaning Ensure that the printer is on Printing Maintenance Print Head Deep Cleaning Start Print Head Deep CleaningClick Deep Cleaning See Printing the Nozzle Check Pattern on Printing Maintenance Ensure that the printer is on Printing Maintenance Click Print Head Alignment Aligning the Print HeadPrint the pattern Aligning the Print Head Without a ComputerCheck the printed pattern Read the message and click Print Head Alignment Printing Maintenance Check the printed pattern When an Error Occurs TroubleshootingCD-ROM icon Cannot Install the Printer DriverReinstall the printer driver Click Start Over on the InstallationCannot Connect to PC Properly Setting Print Results Not Satisfactory or Contains Errors Inside of the printer is Paper feed roller is Clean the paper feed roller Dirty Paper is Smudged With Borderless PrintingOpen the Canon IJ Printer Utility dialog box Windows XP and WindowsCorrect Incorrect Troubleshooting Printer HardwareClick Display Print Queue Click the Maintenance tab and then View Printer StatusSelect Cancel All Documents in the Printer menu On the Page Setup tab, click Print OptionsPaper Does Not Feed Properly Paper Jams Paper JamsRemoving the paper, contact the Customer Care Center PowerIs pressed Paper is fed and the jammed paper is ejected accordinglyProblem Possible Cause Paper jams inside the printer Duplex Transport Section Handling Error Messages Digital camera/The Device Digital camera or Be recognized Off Install the appropriate ink tankWithout receiving a Response fromAn Error Message Appears on the Screen UninstallPrinters and Faxes Printer List opens Cannot Print Properly from the Digital Camera Ink tank with a new one Same color are installedHardware Error/No ink Low ink level It is about time to replaceTroubleshooting Digital Camera Setting Media Type AppendixMedia Types for Digital Camera Appendix Specifications Maximum resolution dpi Print speedPrinter Camera Direct Print Canon Bubble Jet Direct Camera Direct Print PictBridge OS Windows XP / Windows Canon IJ Printer Driver System RequirementsAdditional System Requirements for On-screen Manuals USB 2.0 Hi-Speed interface*1Safety Precautions Do not place the printer with its back attached to the wall ServiceClose to a heating source Do not place the printer on a thick rug or carpetColor Printer Model K10252 Regulatory InformationCanon U.S.A., INC. Limited Warranty --- USA Only USA Canon U.S.A., Inc One Canon Plaza Lake Success, NYIndex IndexPrinting Photographs Directly from a PictBridge Compliant Printing Photographs Directly from a Canon Bubble JetPage Page Ordering Information Canon Latin America, Inc Canon U.S.A., IncCanon Inc Canon Canada, Inc