Sherbourn Technologies PT-7010A Zone 2 Not Working, Zone 2 Does Not Play Digital Inputs

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Noise bursts are heard when DTS encoded CDs or LDs are played. Compressed DTS data uses the normal digital audio tracks of CDs and LDs. This analog noise may be heard in your system before the DTS digital signal is locked on, or it may appear as a background hiss. To reduce or prevent this noise, disconnect any analog connections to your CD, DVD, or Laserdisc players. Just use the Digital connections and see if this addresses the problem.

No On Screen Display

See page 34 and 40

Press the remote’s MENU button to activate the OSD. It should be present even when no video source has been selected. Remember, there is no OSD “Pop Up” for component video connections.

Sound Drops Out With CD or DVD Playback

Make sure the disc is not dirty or scratched.

Some inexpensive players and changers tend to mistrack more often, causing dropouts with an external DAC.

Remote Won’t Learn Commands or Codes

See page 31

Make sure you are pointing the original remote into the receiving window of the Sherbourn remote. This is located on the top edge of the remote.

Try touching and holding the first button to be learned.

Do not do the learn procedure in bright lighting or sunlight.

Make sure the Sherbourn remote is correctly in its LEARN mode. Make sure the batteries in the remote are fully charged.

Try varying the distance between the remotes from 1 to 2 inches, and see if the learn procedure improves.

Remote Not Working

See pages 30-33

Make sure the batteries are not dead, or installed incorrectly.

Make sure the remote is set on the correct device display for the component you are trying to control.

Make sure that the buttons have not been erased or learned over.

Make sure that the PT-7010A front panel receiver window is not obstructed.

Check that the front or rear IR receivers have not been turned off in the OSD CONTROL menu.

ZONE 2 Not Working

See pages 30 and 37

Zone 2 is set “disabled” from the factory, so you must use the OSD Zone 2 menu on page 37 to enable it when

you are ready to use it. This enables Zone 2, but it does not turn it on.

Once Zone 2 is enabled, use the remote control’s Zone 2 device button, followed by the Power button to turn Zone 2 on. Alternatively, press the front panel Zone 2 button, followed by the main Power button. The front panel Zone 2 Power light will be on when the zone is active (i.e. engaged and on). The Zone 2 Adjust light turns on when the zone is being adjusted. For example, if you turn Zone 2 on with the remote, and adjust the volume, Zone 2’s volume changes, and the Zone 2 Adjust light will be on.

Zone 2 Does Not Play Digital Inputs

Zone 2 can play analog sources independent of what is playing in the Main Zone. It cannot play from a digital- only source unless that input is selected and playing in the Main Zone. To play a source such as a DVD player in Zone 2 independent of the Main Zone, make sure you connect the player’s L/R analog audio output to the PT-7010A too.

External Amplifier(s) Shut Down (Often or Prematurely)

Check the following:

Make sure each speaker’s average impedance is not less than your amplifiers can safely handle.

The amplifier(s) have good ventilation, no vents are covered.

Try setting all the speakers to SMALL and let your subwoofers handle the heavy bass.

Check that the amplifier(s) power output is a good match for your speakers. If your speakers are inefficient, consider using larger power amplifiers.

Make sure all wiring is correct and there are no shorts.

PT-7010A “Locks Up” (No Response)

Unplug AC power momentarily, and press Power to turn back on.

If this does not work, try the reset procedure.

Reset Procedure

The PT-7010A is a microprocessor controlled device of great complexity. Occasional power fluctuations and spikes may cause the PT-7010A to “lock up” or act strangely. The PT-7010A can be reset as follows.

On pages 56-58, write down your calibration settings, input settings, Tuner presets, and any other settings you have made.

Press the power button to turn the unit off, or turn it off from the wall for a moment.

Press and continue to hold down the front panel Power button and the Tone DOWN button at the same time. The PT-7010A will power on and cycle through the

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Contents For Model PT-7010A Preamplifier/Processor/Tuner Table of Contents Troubleshooting Guide Settings MenusRemote Control Codes Favorite Settings LogSpecial ‘Thank You’ Safety Precautions Antenna Grounding Outside the House NEC National Electrical Code StandardsUnpacking the PT-7010A Recording the Serial NumberFeatures of the PT-7010A Pre/Pro/Tuner Volume Knob PT-7010A Front Panel FeaturesPower Button IR Receiver WindowTone Controls Signal Processing Indicator LightsAM/FM Tuner Controls Mute ButtonPT-7010A Rear Panel Layout XLR Audio Outputs FM AntennaRS-232 Port Main Audio OutputsInstallation and Connections AC Power ConsiderationsConnection Tips for Superior Sound Connection Tips for Video Quality and Flexibility Option Connecting a DVD-Video Player Connection DiagramAnalog Audio and Composite Video Digital Audio and Component Video Connecting to the TV or Projector using Component Video Connecting a VCR From the PT-7010A into the VCR’s inputsConnecting a CD Player Analog AudioConnecting a Cassette Tape or DAT Deck Connecting the 8-Channel Analog Inputs PossibleConnecting the AM and FM Antennas Connecting an Amplifier Main Zone for a 5.1 ConfigurationMain Zone for a 7.1 Configuration Connecting a Separate Amplifier for Zone Overview of the PT-7010A Remote Quick Start Setup Instructions Adding Batteries to the Remote ControlQuick Start Instructions for PT-7010A Setup Page Speakers Menu, select Speaker Position menu Operation of the PT-7010A using the Remote Turning on the Main ZoneTurning on Zone Programming and Configuring Your Components Macro Punch Recal Erase Edit Light CloneEdit Erase Recal RecallOn-Screen Display OSD Functions How to Navigate the OSD MenusOSD Menus Trim MenuModes Menu Tone MenuSaving AM/FM Presets Input Configuration Menus The example showsTuner Preset Menu Inputs MenuSettings Menus Speakers Menu Position Speakers Menu Calibration Crossover Adjustment Software Menu Special Features of the Sherbourn PT-7010A Surround Modes for 2 Channel Source MaterialSurround Modes for Multi-Channel Sources PartyTuner Operation Recording OperationZone 2 Operation IndicatorsZone 2 Adjust Recording to a VCRSpeaker Placement Tips Surround Back Speakers Subwoofer LocationRemote Control Codes Audio ComponentsCD Players Satellite/DSS Televisions VCRs Troubleshooting Guide Zone 2 Does Not Play Digital Inputs Reset ProcedureZone 2 Not Working External Amplifiers Shut Down Often or PrematurelyProblems Updating PT-7010A Firmware Hum NoisesOther Probable Causes of Noise Main Zone Settings Favorite Settings LogTone Settings Zone 2 SettingsControl Settings Video SettingsInput Settings and Remote Codes Speaker Settings Distance Feet Setting LG/SM/OFFTechnical Specifications Dolby Disclosure Software Upgrade Licensing and Trademark DisclosuresDTS Disclosure Apple DisclosureSherbournR Sherbourn

PT-7010A specifications

Sherbourn Technologies PT-7010A is an advanced multi-channel power amplifier that has made a significant mark in the audio engineering world. Renowned for its performance and versatility, the PT-7010A caters to both audiophiles and professionals seeking a high-quality audio solution.

One of the standout features of the PT-7010A is its impressive power output. Delivering 100 watts per channel into an 8-ohm load, the amplifier guarantees robust sound reproduction across a variety of audio formats. With the ability to drive both low and high impedance loads efficiently, it handles demanding speaker systems with ease, making it a suitable choice for home theaters as well as professional audio environments.

Another key characteristic of the PT-7010A is its use of Class A/B amplification technology, which combines the efficiency of Class B with the linearity of Class A. This results in a rich, warm sound with minimal distortion, ensuring that the audio signal remains clear even at high volume levels. Additionally, the amplifier features extensive thermal management, allowing it to maintain optimal performance without overheating, thus enhancing its lifespan.

The build quality of the Sherbourn PT-7010A is equally impressive. Constructed with high-grade materials, the amplifier not only ensures durability but also minimizes vibrations that can adversely affect sound quality. Its sleek design makes it an aesthetically pleasing addition to any audio setup, whether in a living room or a commercial venue.

Connectivity is another highlight of the PT-7010A, featuring multiple input options, including balanced XLR and unbalanced RCA connections. This versatility allows for seamless integration with a wide array of audio sources, ranging from home theater systems to professional recording equipment.

The amplifier's user-friendly interface simplifies operation, with easy access to power settings and a front-panel indicator to monitor status. Furthermore, the PT-7010A is designed to be environmentally friendly, with energy-efficient components that reduce power consumption without compromising performance.

In conclusion, Sherbourn Technologies PT-7010A stands out as a powerful and versatile amplifier that combines high performance with advanced technology. Its quality construction, exceptional sound reproduction, and variety of connection options make it an excellent choice for anyone looking to elevate their audio experience, whether in home entertainment systems or professional settings.