Sony SR62, SR82, SR300, SR200, DCR-SR42 manual Troubleshooting

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Troubleshooting

If you run into any problems using your camcorder, use the following table to troubleshoot the problem. If the problem persists, disconnect the power source and contact your Sony dealer.

Notes before sending your camcorder for repair

•Your camcorder may be required to initialize or change the current hard disk of the camcorder, depending on the problem. In the event of this, the data stored on the hard disk will be deleted. Be sure to save the data on the internal hard disk (see “Handycam Handbook” (PDF)) on other media (backup) before sending your camcorder for repair. We will not compensate you for any loss of hard disk data.

•During repair, we may check a minimum amount of data stored on the hard disk in order to investigate the problem. However, your Sony dealer will neither copy nor retain your data.

The power does not turn on.

•Attach a charged battery pack to the camcorder (p.11).

•Connect the plug of the AC Adaptor to the wall outlet (p.11).

•Set the camcorder onto the Handycam Station securely (p.11).

The camcorder does not operate even when the power is set to on.

•It takes a few seconds for your camcorder to be ready to shoot after the power is turned on. This is not a malfunction.

•Disconnect the AC Adaptor from the wall outlet or remove the battery pack, then reconnect it after about 1 minute. If the functions still do not work, press the RESET button (p.20) using a sharp- pointed object. (If you press the RESET button, all settings, including the clock setting, are reset.)

•The temperature of your camcorder is extremely high. Turn off your camcorder and leave it for a while in a cool place.

•The temperature of your camcorder is extremely low. Turn off the camcorder

and take it to a warm place. Leave the camcorder there for a while, then turn on the camcorder.

Buttons do not work.

•During Easy Handycam operation, available buttons/functions are limited. Cancel Easy Handycam operation. For details on Easy Handycam operation, refer to “Handycam Handbook” (PDF).

Your camcorder gets warm.

•This is because the power has been turned on for a long time. This is not a malfunction.

The power abruptly turns off.

•When approximately 5 minutes have elapsed while you do not operate your camcorder, the camcorder is automatically turned off (A.SHUT OFF). Change the setting of [A.SHUT OFF], or turn on the power again, or use the AC Adaptor.

•Charge the battery pack (p.11).

Pressing START/STOP or PHOTO does not record images.

•The playback screen is displayed. Set your camcorder to recording standby (p.15).

•Your camcorder is recording the image you have just shot on the hard disk. You cannot make new recording during this period.

•The hard disk of the camcorder is full. Delete unnecessary images (p.24).

•Total number of movies or still images exceeds the recordable capacity of your camcorder. Delete unnecessary images (p.24).

The recording stops.

•The temperature of your camcorder is extremely high/low. Turn off your camcorder and leave it for a while in a cool/warm place.

Troubleshooting

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Contents Operating Guide Use Service InstallationOwner’s Record Read this firstFor customers in the U.S.A. For customers in the U.S.AFor the State of California, USA only Battery pack Save all your recorded image data When the camcorder is connected to a computerAbout language setting On recordingTable of Contents Getting Started Checking supplied itemsTo change the battery of the Remote Commander Using the Remote Commander for the first timeOn the Remote Commander except for DCR-SR42 To remove the battery pack Charging the battery packTo charge the battery pack using only the AC Adaptor Available running time for the supplied battery packChanging the language setting Turning the power on, and setting the date and timeTo reset the date and time Fasten the grip belt and hold your camcorder correctly Adjust the LCD panelTurn the Power switch to turn on your camcorder Preparing for recordingRecording/Playback Start recording Slide the lens cover switch to open DCR-SR42/SR62/SR82Turn the Power switch until the respective lamp lights up RecordingOn Easy Handycam operation To record still images on a Memory Stick DuoInserting/ejecting a Memory Stick Duo To change the recording media Still imagesTouch the , or tab, and the still image to be played back PlaybackRecording/Playback Start playback Touch the tab, and the movie to be played backTo adjust the sound volume of movies Recording Power zoom leverNightshot Plus switch*1 Parts and functions used for the camcorderPlayback Connecting to other devicesConnect with the USB cable Ws Disc Burn button Wd USB jackIndicators displayed during recording/playback Center Indicators when you made changesUpper left Upper rightDeleting the images on the hard disk Saving images using a computerSaving images Deleting imagesPlaying the image on a Performing with a computer Installing the supplied softwareViewing If the screen does not appear Installing softwareFollow the on-screen instructions to install the software Using the Home MenuOthers category Using the Option MenuItems of the Home Menu Camera category View Images categoryItems of the Option Menu Settings categoryTab Troubleshooting E20ss / E31ss / E61ss E62ss / E91ss / E94ss Self-diagnosis display/Warning indicatorsCor E ssss Self-diagnosis display C04ss C13ss / C32ssFast flashing Battery level warning Slow flashingHigh temperature warning Slow flashing Low temperature warning Fast flashingOn use and care PrecautionsWhen not using your camcorder for a long time To clean the LCD screenSystem SpecificationsProcedures About care and storage of the lensColor temperature General Input/Output connectorsAC Adaptor AC-L200/L200B Rechargeable battery pack NP-FH40 DCR-SR42/SR62/SR82NP-FH60 DCR-SR200/SR300 On trademarks
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