JVC GR-D338AH manual EN Troubleshooting, Other problems

Page 36

36 EN TROUBLESHOOTING

The colour of Snapshot looks strange.

The light source or the subject does not include white. Or there are various different light sources

behind the subject.

Find a white subject and compose your shot so that it also appears in the frame. ( pg. 26)

“SET DATE/TIME!” appears.

The date/time is not set.

Set the date/time. ( pg. 15)

The built-in clock battery has run out and the previously set date/time has been erased.

Consult your nearest JVC dealer for replacement.

The image taken using Snapshot is too dark.

Shooting was performed under backlit conditions. Press BACKLIGHT. ( pg. 28)

The image taken using Snapshot is too bright.

The “Program AE” subject is too bright. Set to “SPOTLIGHT”. ( pg. 31)

White Balance cannot be activated.

The Sepia (SEPIA) or Monotone (MONOTONE) mode is activated.

Disengage the Sepia (SEPIA) or Monotone (MONOTONE) mode before setting White Balance. ( pg. 31)

The image looks like the shutter speed is too slow.

When shooting in the dark, the unit becomes highly sensitive to light when “GAIN UP” is set to

“AUTO”.

If you want the lighting to look more natural, set “GAIN UP” to “AGC” or “OFF”. ( pg. 22, 24)

Other problems

The POWER/CHARGE lamp on the camcorder does not light during charging.

Charging is difficult in places subject to extremely high/low temperatures.

To protect the battery, it is recommended to charge it in places with a temperature of 10°C to 35°C. ( pg. 39)

The battery pack is not attached firmly.

Detach the battery pack once again and re-attach it firmly. ( pg. 12)

When the image is printed from the printer, a black bar appears at the bottom of the screen.

This is not a malfunction.

By recording with “DIS” de-activated ( pg. 22, 23) this can be avoided.

When the camcorder is connected via the DV connector, the camcorder does not operate.

The DV cable was plugged/unplugged with power turned on.

Turn the camcorder’s power off and on again, then operate it.

Images on the LCD monitor appear dark or whitish.

In places subject to low temperature, images become dark due to the characteristics of the LCD monitor. This is not a malfunction.

Adjust the brightness and angle of the LCD

monitor. ( pg. 15, 17)

When the LCD monitor’s fluorescent light reaches the end of its service life, images on the LCD

monitor become dark.

Consult your nearest JVC dealer.

Coloured bright spots appear all over the LCD monitor or the viewfinder.

The LCD monitor and the viewfinder are made with high-precision technology. However, black spots or bright spots of light (red, green or blue) may appear constantly on the LCD monitor or the viewfinder. These spots are not recorded on the tape. This is not due to any defect of the unit. (Effective dots: more than 99.99 %)

The cassette will not load properly.

The battery’s charge is low.

Install a fully charged battery. ( pg. 12)

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Contents GR-D338AH Dear CustomerWe recommend cleaning your video heads before use Use SP Standard mode for important video recordingsFor safety and reliability Do not leave the unitSafety Precautions Page Data Battery Wipe/Fader EffectsProgram AE and Special Effects Backlight CompensationBefore Using This Camcorder Make sure you only use cassettes with the Mini DV markIt is recommended that you use JVC brand cassette tapes Quick Review Playback SnapshotIndex Connectors ÄIndicatorsControls ÃOther PartsGetting Started During Video RecordingDuring Video Playback Provided Accessories How To Attach The Lens CapHow To Attach The Shoulder Strap Power Charging The Battery PackSlide the battery pack upward while pressing EN Getting StartedUsing The Battery Pack Using AC PowerData Battery System About BatteriesOperation Mode Language SettingsPower-Linked Operation Auto/Manual ModeDate/Time Settings Viewfinder AdjustmentBrightness Adjustment Grip AdjustmentTripod Mounting To protect valuable recordingsBasic Recording Video Recording ENTape Remaining Time LCD Monitor And ViewfinderEN Video Recording Time CodeZoom Zoom OutQuick Review Recording From The Middle Of a TapeNormal Playback EN Video PlaybackBlank Search Playback SnapshotIf using a VCR , go to step Video Playback ENEN Menus for Detailed Adjustment Video Recording MenusVideo Playback Menus Menus for Detailed Adjustment EN  pg , White Balance AdjustmentRecording Menus  pg , Program AE, Effects And Shutter EffectsPg , Brightness Adjustment Of The Display Pg , Date/Time SettingsLanguage setting can be changed.  pg Is displayedSound Mode and Narration Playback MenusOFF / on SP* / LPFeatures for Recording Motor Drive ModeTape Night-ScopeTo reset to Auto Focus Manual FocusExposure Control Manual focus is recommended in situations listed belowEN Features for Recording Iris LockTo return to automatic iris control To lock the exposure control and the irisWhite Balance Adjustment To change the settingAuto White balance is adjusted automatically Spot Exposure ControlSelect OFF in . The effect indicator disappears To RECSet WIPE/FADER to the desired mode.  pg To deactivate the selected effectFeatures for Recording EN EffectsProgram AE, Effects And Shutter SportsTo AV connector Audio/Video cable provided Dubbing To a VCREN Editing Equipped With a DV Connector Digital DubbingTo a PC with a DV connector by using If you are using a Windows XP, you can useConferences over the Internet, using a It is also possible to transfer still/moving imagesTroubleshooting EN PowerAdvanced features Video PlaybackEN Troubleshooting Other problemsButton is pressed while the Power Switch is set Appears when the date/time is not setReplacement Displays the battery remaining powerCleaning The Camcorder EN User MaintenanceBattery Packs CassettesLCD Monitor EN Cautions Main UnitCamcorder AC AdapterTape Speed REC Mode TermsRecording Capacity Memo GR-D338AH