Axis Communications P3915-R user manual Support Overview, System Overview, Logs & Reports

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AXIS P3915–R Network Camera

System Options

Click Restore to reset most settings to the factory default values. The following settings are not affected:

•the boot protocol (DHCP or static)

•the static IP address

•the default router

•the subnet mask

•the system time

•uploaded applications are kept but must be restarted

Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings on page 51.

To identify the product or test the Status LED, click Flash LED under Identify and specify the duration in seconds, minutes or hours. This can be useful for identifying the product among other products installed in the same location.

For information about firmware upgrade, see Upgrading the Firmware on page 53.

Support

Support Overview

The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance.

See also Troubleshooting on page 53.

System Overview

To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that can be found here includes firmware version, IP address, network and security settings, event settings, image settings and recent log items. Many of the captions are links to the proper Setup page.

Logs & Reports

The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If contacting Axis Support, please provide a valid Server Report with your query.

System Log - Provides information about system events.

Access Log - Lists all failed attempts to access the product. The Access Log can also be configured to list all connections to the product (see below).

Server Report - Provides information about the product status in a pop-up window. The Access Log is automatically included in the Server Report.

You can view or download the server report. Downloading the server report creates a .zip file that contains a complete server report text file in UTF–8 format. Select the Include snapshot with default image settings option to include a snapshot of the product’s Live View. The server report .zip file should always be included when contacting support.

Parameter List - Shows the product's parameters and their current settings. This may prove useful when troubleshooting or when contacting Axis Support.

Connection List - Lists all clients that are currently accessing media streams.

Crash Report - Generates an archive with debugging information. The report takes several minutes to generate.

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Contents Axis P3915-R Network Camera Liability About this DocumentLegal Considerations Intellectual Property RightsSupport Learn MoreTable of Contents Axis P3915-R Network CameraConnectors Performance Considerations For technical specifications, see Connectors and ButtonsNetwork Connector Hardware OverviewAudio Connector LED IndicatorsConnector SD Card SlotAxis P3915-R Network Camera Access from the Internet Accessing the ProductAccess from a Browser Set the Root PasswordControls on the Live View Set Power Line FrequencyLive View Click Use HttpsPTZ Controls Go to Setup EventsAxis Media Control viewer toolbar Manual TriggerAxis P3915-R Network Camera Axis Media Control AMC How to Stream H.264Media Streams Alternative Methods of Accessing the Video Stream QuickTimeTM. The following paths can be usedAxis P3915-R Network Camera Setting Up the Product Basic SetupPixel Counter Video and AudioVideo Stream Image264 Click Save to apply the new settingsStream Profiles Camera Settings Set Shutter to View AreaShutter & Gain To add a new view areaOverlay Image Select an Aspect ratio and a Video stream resolutionOverlay Go to Video & Audio Video Stream and select the Image tabGo to Events Action Rules Using Overlay Text in an Action RuleGo to Video & Audio Overlay Image Audio Input Audio SettingsPrivacy Mask Axis P3915-R Network Camera Viewer Settings Live View ConfigDefault Viewer for Browsers Browser Viewer DescriptionOutput Buttons Go to Setup Live View ConfigUser Defined Links For more information about I/O ports, see I/O Ports onPTZ Pan Tilt Zoom Preset PositionsGo to PTZ Preset Positions Guard TourControl Queue Operator Same as administrator but with lower priorityAdvanced ControlsMotion Detection DetectorsCamera Tampering Go to Detectors Camera TamperingSet Up Motion Detection Windows Motion Detection ParametersAudio Detection Go to Detectors Audio DetectionApplications Install ApplicationGo to Setup Applications Application LicensesAxis P3915-R Network Camera Events PTZ Control Setting Up an Action RuleTime Go to Events Action Rules and click AddRecipient Use with action RecipientsFallback Action Go to Events Recipients and click AddRecurrences Setting Up an Email RecipientSchedules Go to Events Schedules and click AddAxis P3915-R Network Camera Continuous Recording RecordingsRecording List Go to Recordings ListLanguages Users System OptionsSecurity IP Address FilterDate & Time Go to Setup System Options Security CertificatesClick Install certificate and upload the certificate CertificatesIPv6 Address Configuration Basic TCP/IP SettingsIPv4 Address Configuration NetworkLinux/Unix example Assign IP Address Using ARP/PingLinux/Unix syntax Axis Video Hosting System AvhsAdvanced TCP/IP Settings Http NAT traversal port mapping for IPv4QoS Quality of Service SocksRTP/H.264 StorageUPnPTM BonjourNetwork Share MaintenancePorts & Devices PortsSystem Overview SupportSupport Overview Logs & ReportsScripting Reset to Factory Default SettingsPlain Config File UploadAxis P3915-R Network Camera Checking the Firmware TroubleshootingEmergency Recovery Procedure Upgrading the FirmwareSymptoms, Possible Causes and Remedial Actions Setup Video & Audio Camera Settings Status and Network indicator LEDs are flashing red rapidlyVideo and image problems, general Key framesNo audio SettingsStorage and disk management problems Poor audio qualityTechnical Specifications Installation Function/group Specifications Network SecurityAlarm actions Maintenance General CasingConnectors Performance Considerations M2.2

P3915-R specifications

The Axis Communications P3915-R is a robust and versatile network camera designed specifically for demanding surveillance environments. This camera model is part of the Axis P39 series, which is renowned for its exceptional durability and performance in various conditions. Engineered for outdoor use, the P3915-R is particularly suitable for locations that require reliable, high-quality video monitoring, such as transportation hubs, airports, and public areas.

One of the standout features of the P3915-R is its IP66 and IK10 ratings, which make it resistant to both water and vandalism. This rugged construction ensures the camera can withstand harsh weather conditions, including rain and extreme temperatures, while also being capable of enduring impacts from potential vandalism. The built-in heater and fan further enhance its performance in varying outdoor temperatures, enabling the camera to operate effectively in both hot and cold climates.

In terms of video quality, the P3915-R supports 1080p resolution at up to 30 frames per second, ensuring clear and detailed images even in low-light situations. The camera is equipped with advanced imaging technologies, including Wide Dynamic Range (WDR) Forensic Capture, which improves visibility in scenes with varying lighting conditions. This feature is vital for capturing critical details in high-contrast environments.

Another technological enhancement is Axis’ Zipstream technology, which optimizes bandwidth and storage usage without compromising image quality. By significantly compressing video data while retaining the essential details for forensic purposes, Zipstream aids in efficient storage management and reduces costs associated with data transmission.

The P3915-R also supports various video analytics capabilities, including motion detection and automatic tracking, which can be customized to meet specific security needs. With two-way audio support, the camera allows for interactive communication, making it a versatile tool for real-time monitoring and response.

Flexible installation options are another significant characteristic of the P3915-R. Its robust design allows for easy mounting on walls or ceilings, and given its compact size, it can fit into tight spaces seamlessly. Overall, the Axis Communications P3915-R combines advanced imaging, robust durability, efficient data management, and flexible installation options, making it a preferred choice for security professionals seeking reliable surveillance solutions in demanding environments.
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