Axis Communications P3915-R user manual No audio, Settings, Poor audio quality

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AXIS P3915–R Network Camera

Troubleshooting

No audio

Incorrect setup

Check the sound card in the computer. Ensure that mute is not selected and that the volume

 

settings are correct.

 

Check that Enable audio support is selected under Setup > System Options > Security > Audio

 

Support.

 

Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio

 

Settings.

Poor audio quality

 

 

 

Stuttering

Reduce the number of listeners and viewers. Decrease image resolution and compression.

Storage and disk management problems

 

 

Storage disruption

A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other

 

read or write problems occur. To identify the source of the problem, check the System Log under

 

System Options > Support > Logs & Reports. Depending on the problem, it might be necessary to

 

re-mount the storage device.

 

For information on how to set up a storage disruption alarm, see Events on page 34.

Video cannot be recorded

Check that the SD card is not write protected (that is, read only).

SD card cannot be mounted

Reformat the SD card and then click Mount.

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Contents Axis P3915-R Network Camera About this Document Legal ConsiderationsLiability Intellectual Property RightsSupport Learn MoreTable of Contents Axis P3915-R Network CameraConnectors Performance Considerations Connectors and Buttons Network ConnectorFor technical specifications, see Hardware OverviewLED Indicators ConnectorAudio Connector SD Card SlotAxis P3915-R Network Camera Accessing the Product Access from a BrowserAccess from the Internet Set the Root PasswordSet Power Line Frequency Live ViewControls on the Live View Click Use HttpsGo to Setup Events Axis Media Control viewer toolbarPTZ Controls Manual TriggerAxis P3915-R Network Camera Axis Media Control AMC How to Stream H.264Media Streams Alternative Methods of Accessing the Video Stream QuickTimeTM. The following paths can be usedAxis P3915-R Network Camera Setting Up the Product Basic SetupVideo and Audio Video StreamPixel Counter Image264 Click Save to apply the new settingsStream Profiles Camera Settings View Area Shutter & GainSet Shutter to To add a new view areaSelect an Aspect ratio and a Video stream resolution OverlayOverlay Image Go to Video & Audio Video Stream and select the Image tabGo to Events Action Rules Using Overlay Text in an Action RuleGo to Video & Audio Overlay Image Audio Input Audio SettingsPrivacy Mask Axis P3915-R Network Camera Live View Config Default Viewer for BrowsersViewer Settings Browser Viewer DescriptionGo to Setup Live View Config User Defined LinksOutput Buttons For more information about I/O ports, see I/O Ports onPreset Positions Go to PTZ Preset PositionsPTZ Pan Tilt Zoom Guard TourOperator Same as administrator but with lower priority AdvancedControl Queue ControlsDetectors Camera TamperingMotion Detection Go to Detectors Camera TamperingSet Up Motion Detection Windows Motion Detection ParametersAudio Detection Go to Detectors Audio DetectionInstall Application Go to Setup ApplicationsApplications Application LicensesAxis P3915-R Network Camera Events Setting Up an Action Rule TimePTZ Control Go to Events Action Rules and click AddRecipients Fallback ActionRecipient Use with action Go to Events Recipients and click AddSetting Up an Email Recipient SchedulesRecurrences Go to Events Schedules and click AddAxis P3915-R Network Camera Recordings Recording ListContinuous Recording Go to Recordings ListLanguages System Options SecurityUsers IP Address FilterGo to Setup System Options Security Certificates Click Install certificate and upload the certificateDate & Time CertificatesBasic TCP/IP Settings IPv4 Address ConfigurationIPv6 Address Configuration NetworkAssign IP Address Using ARP/Ping Linux/Unix syntaxLinux/Unix example Axis Video Hosting System AvhsAdvanced TCP/IP Settings Http NAT traversal port mapping for IPv4QoS Quality of Service SocksStorage UPnPTMRTP/H.264 BonjourMaintenance Ports & DevicesNetwork Share PortsSupport Support OverviewSystem Overview Logs & ReportsReset to Factory Default Settings Plain ConfigScripting File UploadAxis P3915-R Network Camera Troubleshooting Emergency Recovery ProcedureChecking the Firmware Upgrading the FirmwareSymptoms, Possible Causes and Remedial Actions Status and Network indicator LEDs are flashing red rapidly Video and image problems, generalSetup Video & Audio Camera Settings Key framesSettings Storage and disk management problemsNo audio Poor audio qualityTechnical Specifications Function/group Specifications Network Security Alarm actionsInstallation Maintenance General CasingConnectors Performance Considerations M2.2

P3915-R specifications

The Axis Communications P3915-R is a robust and versatile network camera designed specifically for demanding surveillance environments. This camera model is part of the Axis P39 series, which is renowned for its exceptional durability and performance in various conditions. Engineered for outdoor use, the P3915-R is particularly suitable for locations that require reliable, high-quality video monitoring, such as transportation hubs, airports, and public areas.

One of the standout features of the P3915-R is its IP66 and IK10 ratings, which make it resistant to both water and vandalism. This rugged construction ensures the camera can withstand harsh weather conditions, including rain and extreme temperatures, while also being capable of enduring impacts from potential vandalism. The built-in heater and fan further enhance its performance in varying outdoor temperatures, enabling the camera to operate effectively in both hot and cold climates.

In terms of video quality, the P3915-R supports 1080p resolution at up to 30 frames per second, ensuring clear and detailed images even in low-light situations. The camera is equipped with advanced imaging technologies, including Wide Dynamic Range (WDR) Forensic Capture, which improves visibility in scenes with varying lighting conditions. This feature is vital for capturing critical details in high-contrast environments.

Another technological enhancement is Axis’ Zipstream technology, which optimizes bandwidth and storage usage without compromising image quality. By significantly compressing video data while retaining the essential details for forensic purposes, Zipstream aids in efficient storage management and reduces costs associated with data transmission.

The P3915-R also supports various video analytics capabilities, including motion detection and automatic tracking, which can be customized to meet specific security needs. With two-way audio support, the camera allows for interactive communication, making it a versatile tool for real-time monitoring and response.

Flexible installation options are another significant characteristic of the P3915-R. Its robust design allows for easy mounting on walls or ceilings, and given its compact size, it can fit into tight spaces seamlessly. Overall, the Axis Communications P3915-R combines advanced imaging, robust durability, efficient data management, and flexible installation options, making it a preferred choice for security professionals seeking reliable surveillance solutions in demanding environments.