Axis Communications P3304 Key frames, Status and Network indicator LEDs are flashing red rapidly

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AXIS P3304 Fixed Dome Network Camera

Troubleshooting

Lower frame rate than

See Performance Considerations on page 55.

expected

Reduce the number of applications running on the client computer.

 

 

Limit the number of simultaneous viewers.

 

Check with the network administrator that there is enough bandwidth available.

 

Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only

 

key frames.

 

Lower the image resolution.

Status and Network indicator LEDs are flashing red rapidly

 

 

Hardware failure

Contact your Axis reseller.

Video and image problems, general

 

 

Image unsatisfactory

Check the video stream and camera settings under Setup > Video & Audio > Video Stream and

 

Setup > Video & Audio > Camera Settings.

Motion Detection triggers unexpectedly

 

 

Changes in luminance

Motion detection is based on changes in luminance in the image. This means that if there are

 

sudden changes in the lighting, motion detection may trigger mistakenly. Lower the sensitivity

 

setting to avoid problems with luminance.

No audio

 

 

 

Incorrect setup

Check the sound card in the computer. Ensure that mute is not selected and that the volume

 

settings are correct.

 

Check that Enable audio support is selected under Setup > System Options > Security > Audio

 

Support.

 

Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio

 

Settings.

Poor audio quality

 

 

 

Stuttering

Reduce the number of listeners and viewers. Decrease image resolution and compression.

Unsynchronized audio and

Synchronize the product’s date and time settings with an NTP server. Go to Setup > System

video using H.264

Options > Date & Time.

Distorted audio

Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio

 

Settings.

Feedback loops

Feedback loops might appear in full-duplex mode. Try moving the microphone or the speaker, or

 

use half-duplex mode instead.

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Contents Axis P3304 Fixed Dome Network Camera About this document LiabilityIntellectual Property Rights Equipment ModificationsSupport Learn MoreTable of Contents Axis P3304 Fixed Dome Network CameraSymptoms, Possible Causes and Remedial Actions Performance ConsiderationsFor technical specifications, see Connectors and ButtonsHardware Overview LED Indicators Axis P3304 Fixed Dome Network Camera Access from a Browser Access the ProductStart a browser Internet Explorer, Firefox, Safari Set the Root Password Access from the InternetClick Create self-signed certificate Live View Controls on the Live ViewPTZ Controls Axis Media Control viewer toolbarAMC Audio Controls Axis P3304 Fixed Dome Network Camera Media Streams How to Stream H.264Axis Media Control AMC Alternative Methods of Accessing the Video Stream QuickTimeTM. The following paths can be usedAccess Audio Streams Java applet supports simplex audio with G.711 encodingBasic Setup Set Up the ProductFocus Adjustment Video Stream Video and AudioImage Click Save to apply the new settings Resolution. Select the default resolution264 Camera Settings Stream ProfilesIris adjustment View AreaOverlay Go to Video & Audio Video Stream and select the Image tabOverlay Image Privacy MaskGo to Video & Audio Overlay Image Audio Modes Audio SettingsAudio Input Audio Clips Audio OutputConfigure the Live View Default Viewer for BrowsersViewer Settings Go to Setup Live View ConfigUser Defined Links Output ButtonsAxis P3304 Fixed Dome Network Camera Go to PTZ Preset Positions Preset PositionsPTZ Pan Tilt Zoom Guard Tour AdvancedControls To add a guard tourDetectors Camera TamperingMotion Detection Go to Detectors Camera TamperingSet Up Motion Detection Windows Motion Detection ParametersGo to Detectors Motion Detection Parameter Object Size History Sensitivity DescriptionAudio Detection Install Application Go to Setup ApplicationsApplications Application LicensesAxis P3304 Fixed Dome Network Camera Set Up Action Rules EventsConvert Event Types to Action Rules Go to Events Action Rules and click AddAdd Recipients Set Up RecurrencesCreate Schedules Recordings Recording ListContinuous Recording Go to Recordings ListClick Save to save and start the recording To log in again and be configured to use this functionality System OptionsSecurity UsersDate & Time IeeeAudio Support CertificatesBasic TCP/IP Settings IPv4 Address ConfigurationIPv6 Address Configuration NetworkAdvanced TCP/IP Settings Link-Local IPv4 Address Select Use the host name to set the host name manuallyNAT traversal port mapping for IPv4 QoS Quality of Service Smtp emailStorage UPnPTMRTP/H.264 BonjourMaintenance Ports & DevicesPorts Port StatusSupport Support OverviewSystem Overview Logs & ReportsPlain Config Reset to Factory Default SettingsFile Upload Troubleshooting Upgrade the FirmwareFirmware To upgrade the product’s firmware Check the FirmwareEmergency Recovery Procedure Symptoms, Possible Causes and Remedial ActionsProblems setting the IP address Product cannot be accessed from a browserProblems with streaming H.264 Product is accessible locally but not externallyBasic Status and Network indicator LEDs are flashing red rapidly Video and image problems, generalSetup Video & Audio Camera Settings SettingsTechnical Specifications Function/group Specifications System Application Installation aidsMaintenance Memory PowerAccessories User license, smoked transparent cover Video Function/group Specifications IncludedPerformance Considerations M2.5

P3304 specifications

The Axis Communications P3304 is a highly regarded network camera that caters to a variety of surveillance needs. Renowned for its robust performance and advanced features, the P3304 has become a popular choice for businesses and organizations seeking reliable security solutions.

One of the main features of the Axis P3304 is its exceptional image quality. Equipped with a 1/3” progressive scan RGB CMOS sensor, the camera delivers high-definition video footage with a resolution of 1280x720 pixels, ensuring that critical details are captured clearly. The camera supports multiple video streams, allowing users to optimize bandwidth usage and customize viewing options according to specific requirements.

The P3304 boasts a wide dynamic range (WDR) technology, which enables it to handle challenging lighting conditions. This feature enhances visibility in environments with bright and dark areas, making it ideal for settings like entrance foyers or retail stores, where varying lighting can make surveillance difficult. WDR ensures that both shadows and highlights are captured effectively, leading to improved overall image quality.

Additionally, the camera is equipped with Axis’ Zipstream technology, which optimizes bandwidth and storage without compromising image quality. By analyzing the scene and automatically reducing the bitrate of areas with little detail, Zipstream allows for significant savings in data storage and transmission costs, making it an efficient choice for businesses with extensive surveillance needs.

The Axis P3304 also includes features designed for enhanced security and ease of use. It is compliant with the ONVIF profile, ensuring compatibility with a wide range of video management systems. This makes integration into existing security infrastructures seamless and hassle-free. Furthermore, the camera has built-in analytics capabilities, such as motion detection and tampering alarm, which bolster its functionality and provide additional layers of security.

Durability is another hallmark of the Axis P3304. The camera is designed to operate in various environmental conditions, with an IP51 rating for ingress protection against dust and moisture. This makes it suitable for both indoor and outdoor installations.

In summary, the Axis Communications P3304 is a versatile network camera that combines high-definition video quality, advanced technologies like WDR and Zipstream, and strong durability. With its array of features tailored for security and surveillance, it provides an effective solution for a wide range of applications, meeting the demands of modern security needs efficiently.