Axis Communications P1346-E No images displayed on web, Video and image problems, general

Page 55

AXIS P1346–E Network Camera

Troubleshooting

Status indicator LED is flashing red and the product is inaccessible

A firmware upgrade has

See Emergency recovery procedure, on page 52.

been interrupted or the

 

firmware has otherwise been

 

damaged

 

No images displayed on web page

Problems with AXIS Media Control (Internet Explorer only)

To enable the updating of video images in Internet Explorer, set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer.

Installation of additional

Configure the Axis product to use a Java applet for updating video images in Internet Explorer. Go

ActiveX component

to Setup > Live View Config and select Java applet under Default viewer.

restricted or prohibited

 

Video and image problems, general

 

 

Image too dark or too light

Check the video stream and camera settings under Setup > Video & Audio > Video Stream and

 

Setup > Video & Audio > Camera Settings.

Missing images in uploads

This can occur when trying to use a larger image buffer than is actually available. Try lowering

 

the frame rate or the upload period.

Slow image update

Configuring pre-buffers, motion detection, high-resolution images or high frame rates will affect

 

the performance of the Axis product.

Poor performance

Poor performance may be caused by heavy network traffic, multiple users accessing the product,

 

low performance clients, use of features such as motion detection, event handling or uploaded

 

applications.

Poor quality snapshot images

 

 

 

Screen incorrectly

Configure your screen to show at least 65000 colors, that is, at least 16 bits. Using only 16 or 256

configured on your computer

colors will produce dithering artifacts in the image.

Overlay image is not displayed

Incorrect size or location of overlay image

The overlay image may have been positioned incorrectly or may be too large. See Overlay Image Settings in the online help for more information.

Privacy mask is not displayed

Incorrect size or location of

The privacy mask may have been positioned incorrectly or may be too large.

privacy mask

 

Browser freezes

 

 

 

Firefox can sometimes

Lower the image resolution

freeze on a slow computer

 

Problems uploading files

 

 

 

Limited space

There is only limited space available for the upload of your own files. Delete existing files to free

 

up space.

55

Image 55
Contents Axis P1346-E Network Camera Intellectual Property Rights SafetyAbout this document LiabilityAxis P1346-E Network Camera Table of ContentsPerformance considerations Symptoms, possible causes and remedial actionsHardware overview Hardware overviewAxis P1346-E Network Camera Connectors Max voltage = +40 V DC For technical specifications, seeFunction Pin Specifications To +40 V DCReplacing the lens LED indicatorsStatus LED when using Focus Assistant MaintenanceAxis P1346-E Network Camera Start a browser Internet Explorer, Firefox, Safari Accessing the productAccessing the product Access from a browserClick Create self-signed certificate Access from the InternetSet the root password Network TCP/IP AdvancedLive View Configure capture modeControls on the Live View AMC Audio controls Axis Media Control viewer toolbarPTZ Controls Half-duplex modeAxis Media Control AMC How to stream H.264Media streams Media streamsQuickTimeTM. The following paths can be used Alternative methods of accessing the video streamJava applet supports simplex audio with G.711 encoding Accessing audio streamsSetting up the product Setting up the productBasic Setup Pixel Counter Video and AudioVideo and Audio Video StreamImage Stream Profiles264 Image Appearance Camera SettingsCapture Mode Go to Setup Video & Audio Camera SettingsWide Dynamic Range Dynamic Contrast Exposure SettingsIris adjustment White balanceOverlay image View AreasOverlay Privacy MaskBasic Audio SettingsFocus Audio ChannelsAudio Output Audio InputG711 G726 Audio Clips Live View Config Default viewer for browsersLive View Config Browser Viewer Description Viewer SettingsUser Defined Links Output ButtonsPTZ Pan Tilt Zoom Preset PositionsGo to PTZ Preset Positions PTZ Pan Tilt ZoomTo add a guard tour Guard TourAdvanced ControlsMotion Detection DetectorsDetectors Camera TamperingMotion detection parameters Set Up Motion DetectionRecommended values Default valuesAudio detection Low level 0%Applications ApplicationsEvents EventsGo to Events Action Rules and click Add Setting Up an Action RuleConvert Event Types to Action Rules PTZ ControlSchedules RecipientsRecurrences Go to Events Recurrences and click Add To set up a recurrenceContinuous recording RecordingsRecordings Recording ListAxis P1346-E Network Camera Users System OptionsSystem Options SecurityIeee Date & TimeAudio Support IPv6 Address Configuration Basic TCP/IP SettingsNetwork IPv4 Address ConfigurationAdvanced TCP/IP Settings NAT traversal port mapping for IPv4 Link-Local IPv4 AddressSmtp email QoS Quality of ServiceBonjour StorageUPnPTM RTP/H.264Ports MaintenancePorts & Devices Network ShareLogs & Reports SupportSupport Overview System OverviewPlain Config Reset to factory default settingsScripting File UploadChecking the firmware TroubleshootingTroubleshooting Emergency recovery procedureProblems setting the IP address Symptoms, possible causes and remedial actionsProduct cannot be accessed from a browser Problems with the H.264 format Product is accessible locally but not externallyStatus and Network indicator LEDs are flashing red rapidly No images displayed on web Video and image problems, generalSetup Video & Audio Camera Settings Problems uploading filesNo audio SettingsStorage and disk management problems Motion Detection triggers unexpectedlyTechnical Specifications Technical SpecificationsMicrophone Maintenance Installation aidsFunction/group Specifications Audio output Built-inPerformance considerations Axis P1346-E Network Camera M3.3

P1346-E specifications

Axis Communications P1346-E is a high-performance network camera designed for outdoor surveillance applications. This device combines advanced technology with ease of use, ensuring reliable security monitoring in various environments. The P1346-E is part of Axis’s extensive line of IP cameras, recognized for their quality and innovation in the field of network video surveillance.

One of the standout features of the P1346-E is its 1/2.8 inch progressive scan CMOS sensor, which enables high-definition video capture at resolutions up to 1080p (1920x1080 pixels). This resolution not only provides exceptional image clarity but also allows for detailed identification of subjects, making it an optimal choice for critical surveillance areas.

The P1346-E incorporates Axis's Lightfinder technology, which enhances the camera's performance in low-light conditions. This innovative feature delivers color images in dim environments, enabling comprehensive monitoring even during nighttime or in poorly lit areas. Additionally, it supports Wide Dynamic Range (WDR) technology, which captures details in both bright and dark areas of the scene. This is particularly beneficial in challenging lighting situations, such as entrances with powerful glare or areas transitioning between light and shadow.

Another notable aspect of the P1346-E is its weather-resistant design, rated IP66, meaning it can withstand harsh weather conditions, including rain, snow, and dust. This ruggedness makes it suitable for outdoor deployment in a variety of climates. The camera is also equipped with an integrated heater, ensuring functionality in extreme cold temperatures.

In terms of connectivity, the P1346-E supports Power over Ethernet (PoE), simplifying installations by allowing power and data transmission through a single cable. This feature enhances flexibility in camera placement and reduces installation costs. Moreover, the camera supports dual stream capabilities, allowing different video compression formats for various applications, such as H.264 and Motion JPEG.

The P1346-E is also equipped with intelligent analytics capabilities, such as motion detection and audio detection, which can trigger alerts or notifications. This adds an additional layer of security, enabling proactive monitoring of monitored areas.

In summary, the Axis Communications P1346-E is a sophisticated outdoor surveillance solution combining high-definition video quality, advanced imaging technologies, rugged design, and flexible deployment options. With its array of features, it provides reliable security solutions for various applications, from urban surveillance to critical infrastructure monitoring.