Axis Communications P1214 user manual Troubleshooting, Check the Firmware, Upgrade the Firmware

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AXIS P1214 Network Camera

Troubleshooting

Troubleshooting

Check the Firmware

Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.

Upgrade the Firmware

Important

•Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user.

•Preconfigured and customized settings are saved when the firmware is upgraded (providing the features are available in the new firmware) although this is not guaranteed by Axis Communications AB.

Note

•After the upgrade process has completed, the product will restart automatically. If restarting the product manually after the upgrade, always wait 10 minutes even if you suspect the upgrade has failed.

•When you upgrade the Axis product with the latest firmware from Axis website, the product receives the latest functionality available. Always read the upgrade instructions and release notes available with each new release before upgrading

the firmware.

To upgrade the product’s firmware:

1.Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website at www.axis.com/techsup

2.Go to Setup > System Options > Maintenance in the product’s webpages.

3.Under Upgrade Server, click Browse and locate the file on your computer. Click Upgrade.

4.Wait approximately 10 minutes while the product is being upgraded and restarted. Then access the product.

AXIS Camera Management can be used for multiple upgrades. See www.axis.com for more information.

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Contents Axis P1214 Network Camera Intellectual Property Rights About this documentLegal Considerations LiabilityLearn More SupportOther Message Levels Safety InformationHazard Levels Table of Contents RJ45 Ethernet connector with Power over Ethernet PoE Connectors and ButtonsNetwork Connector For technical specifications, seeRJ12 Connector LED IndicatorsConnector Power ConnectorShorten Sensor Unit Cable Access from the Internet Access the ProductAccess from a Browser Click Create self-signed certificate Set the Root PasswordSet Power Line Frequency Manual Trigger Go to Setup EventsLive View Controls on the Live ViewAxis Media Control viewer toolbar Axis Media Control AMC How to Stream H.264Media Streams QuickTimeTM. The following paths can be used Alternative Methods of Accessing the Video StreamAxis P1214 Network Camera Basic Setup Set Up the ProductPixel Counter Set Up Video StreamsVideo 264 Click Save to apply the new settingsImage Image Appearance Camera SettingsExposure Settings Stream ProfilesGo to Video Video Stream and select the Image tab Date/Time Formats in the online help To enable overlaysOverlay Overlay ImageClick Save To select the image to use as overlay Privacy MaskDefault Viewer for Browsers Configure the Live ViewOutput Buttons Viewer SettingsGo to Setup Live View Config User Defined LinksFor more information about I/O ports, see I/O Ports on Go to Detectors Camera Tampering DetectorsCamera Tampering Motion DetectionMotion Detection Parameters Set Up Motion Detection WindowsAxis P1214 Network Camera Application Licenses Install ApplicationGo to Setup Applications ApplicationsAxis P1214 Network Camera Go to Events Action Rules and click Add Set Up Action RulesEvents Convert Event Types to Action RulesActions TriggersRecipient Types Set Up RecurrencesAdd Recipients Create SchedulesGo to Events Recurrences and click Add Go to Recordings List RecordingsRecording List Continuous RecordingUsers To log in again and be configured to use this functionalitySystem Options SecurityCA Certificate Date & TimeIeee CertificatesNetwork Basic TCP/IP SettingsLinux/Unix example Axis Internet Dynamic DNS ServiceAxis Internet Dynamic DNS Service requires IPv4 Linux/Unix syntaxHost Name Configuration Advanced TCP/IP SettingsDNS Configuration NTP ConfigurationFTP NAT traversal port mapping for IPv4UPnPTM QoS Quality of ServiceUPnPTM can be disabled under System Options Network UPnPTM Smtp emailSD Card StorageRTP/H.264 BonjourTo add a network share Network ShareClick Unmount Card can now be removed Format SD CardSupport MaintenancePorts & Devices Scripting AdvancedSystem Overview Logs & ReportsPlain Config Reset to Factory Default SettingsCheck the Firmware TroubleshootingUpgrade the Firmware Firmware To upgrade the product’s firmwareProduct cannot be accessed from a browser Emergency Recovery ProcedureSymptoms, Possible Causes and Remedial Actions Problems setting the IP addressBasic Product is accessible locally but not externallyProblems with streaming H.264 Storage and disk management problems Status and Network indicator LEDs are flashing red rapidlyVideo and image problems, general Video Camera SettingsTechnical Specifications Connectors Function/group SpecificationsMaintenance Installation aids PowerFunction Pin Specifications ConnectorsPerformance Considerations Pin terminal block for power inputM6.3
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P1214 specifications

Axis Communications P1214 is a compact, high-performance network camera designed to deliver exceptional video surveillance capabilities in a variety of applications. With its advanced features and cutting-edge technology, the P1214 is ideal for both indoor and outdoor use, making it a versatile choice for security monitoring.

One of the standout features of the P1214 is its high-resolution video capability, providing crisp 720p HD video quality that allows for detailed image capture in a variety of lighting conditions. This enables users to clearly identify and monitor individuals and objects within the camera’s field of view. The camera also boasts a wide dynamic range (WDR) technology which enhances image quality in challenging lighting situations, allowing for clear details in both bright and dark areas of the scene.

The P1214 is equipped with a built-in infrared (IR) illuminator, which enables night vision capabilities. This feature allows the camera to capture video in complete darkness, providing round-the-clock surveillance. The integration of the IR illuminator ensures that the camera remains vigilant even when visibility is low, thus enhancing its overall effectiveness in security applications.

Another critical characteristic of the P1214 is its compact design. This small form factor allows for discreet installation in various locations, making it an excellent solution for areas where aesthetics matter or space is limited. The camera is also flexible in terms of installation options, featuring a range of mounting accessories to suit different environments.

The Axis P1214 utilizes Power over Ethernet (PoE) technology, simplifying installation by allowing the camera to receive power and transmit data through a single Ethernet cable. This reduces cable clutter and the need for separate power sources, making installation quicker and more efficient.

Additionally, the camera supports Axis’ unique Zipstream technology, which optimizes bandwidth and storage efficiency without compromising image quality. This intelligent compression technique significantly reduces the amount of data transferred and stored while ensuring high-quality video remains accessible when needed.

Overall, Axis Communications P1214 is a robust and feature-rich network camera suitable for a wide range of surveillance applications. With its high-definition video quality, advanced image processing technologies, compact design, and efficient installation options, the P1214 stands out as a reliable choice for enhancing security and monitoring capabilities in various settings.
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