Axis Communications P1214 user manual Product is accessible locally but not externally, Basic

Page 49

AXIS P1214 Network Camera

Troubleshooting

The IP address has been

IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has

changed by DHCP

been changed, use AXIS IP Utility or AXIS Camera Management to locate the product on the

 

network. Identify the product using its model or serial number, or by the DNS name (if the name

 

has been configured).

 

If required, a static IP address can be assigned manually. For instructions, see the Installation and

 

Management Software CD or the document Assign an IP Address and Access the Video Stream on

 

Axis Support web at www.axis.com/techsup.

Certificate error when using

For authentication to work properly, the date and time settings in the Axis product should be

IEEE 802.1X

synchronized with an NTP server. See Date & Time on page 36.

The product is accessible locally but not externally

 

 

Router configuration

To configure your router to allow incoming data traffic to the Axis product, enable the NAT-traversal

 

feature which will attempt to automatically configure the router to allow access to the Axis

 

product, see NAT traversal (port mapping) for IPv4 on page 40. The router must support UPnPTM.

Firewall protection

Check the Internet firewall with your network administrator.

Default routers required

Check if you need to configure the router settings from System Options > Network > TCP/IP >

 

Basic.

Problems with streaming H.264

Problems with AXIS Media Control (Internet Explorer only)

To enable the updating of video images in Internet Explorer, set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer.

No H.264 displayed in the

Check that the relevant H.264 connection methods and correct interface are enabled in the AMC

client

Control Panel (streaming tab). See AXIS Media Control (AMC) on page 13.

 

In the AMC Control Panel, select the H.264 tab and click Set to default H.264 decoder.

 

Check that RTSP is enabled under System Options > Network > TCP/IP > Advanced.

Multicast H.264 only

Check if your router supports multicasting, or if the router settings between the client and the

accessible by local clients

product need to be configured. The TTL (Time To Live) value may need to be increased.

No multicast H.264

Check with your network administrator that the multicast addresses used by the Axis product

displayed in the client

are valid for your network.

 

Check with your network administrator to see if there is a firewall preventing viewing.

Installation of additional

Configure the Axis product to use a Java applet for updating video images in your browser. Go to

ActiveX component

Setup > Live View Config and select Java applet under Default viewer.

restricted or prohibited

 

Poor rendering of H.264

Ensure that your graphics card is using the latest driver. The latest drivers can usually be

images

downloaded from the manufacturer’s website.

Color saturation is different

Modify the settings for your graphics adapter. Refer to the adapter’s documentation for more

in H.264 and Motion JPEG

information.

49

Page 48 Page 50
Image 49
Page 48 Page 50
Contents Axis P1214 Network Camera Legal Considerations About this documentLiability Intellectual Property RightsLearn More SupportHazard Levels Safety InformationOther Message Levels Table of Contents Network Connector Connectors and ButtonsFor technical specifications, see RJ45 Ethernet connector with Power over Ethernet PoEConnector LED IndicatorsPower Connector RJ12 ConnectorShorten Sensor Unit Cable Access from a Browser Access the ProductAccess from the Internet Set Power Line Frequency Set the Root PasswordClick Create self-signed certificate Live View Go to Setup EventsControls on the Live View Manual TriggerAxis Media Control viewer toolbar Media Streams How to Stream H.264Axis Media Control AMC QuickTimeTM. The following paths can be used Alternative Methods of Accessing the Video StreamAxis P1214 Network Camera Basic Setup Set Up the ProductVideo Set Up Video StreamsPixel Counter Image Click Save to apply the new settings264 Exposure Settings Camera SettingsStream Profiles Image AppearanceOverlay Date/Time Formats in the online help To enable overlaysOverlay Image Go to Video Video Stream and select the Image tabClick Save To select the image to use as overlay Privacy MaskDefault Viewer for Browsers Configure the Live ViewGo to Setup Live View Config Viewer SettingsUser Defined Links Output ButtonsFor more information about I/O ports, see I/O Ports on Camera Tampering DetectorsMotion Detection Go to Detectors Camera TamperingMotion Detection Parameters Set Up Motion Detection WindowsAxis P1214 Network Camera Go to Setup Applications Install ApplicationApplications Application LicensesAxis P1214 Network Camera Events Set Up Action RulesConvert Event Types to Action Rules Go to Events Action Rules and click AddActions TriggersAdd Recipients Set Up RecurrencesCreate Schedules Recipient TypesGo to Events Recurrences and click Add Recording List RecordingsContinuous Recording Go to Recordings ListSystem Options To log in again and be configured to use this functionalitySecurity UsersIeee Date & TimeCertificates CA CertificateNetwork Basic TCP/IP SettingsAxis Internet Dynamic DNS Service requires IPv4 Axis Internet Dynamic DNS ServiceLinux/Unix syntax Linux/Unix exampleDNS Configuration Advanced TCP/IP SettingsNTP Configuration Host Name ConfigurationFTP NAT traversal port mapping for IPv4UPnPTM can be disabled under System Options Network UPnPTM QoS Quality of ServiceSmtp email UPnPTMRTP/H.264 StorageBonjour SD CardClick Unmount Card can now be removed Network ShareFormat SD Card To add a network sharePorts & Devices MaintenanceSupport System Overview AdvancedLogs & Reports ScriptingPlain Config Reset to Factory Default SettingsUpgrade the Firmware TroubleshootingFirmware To upgrade the product’s firmware Check the FirmwareSymptoms, Possible Causes and Remedial Actions Emergency Recovery ProcedureProblems setting the IP address Product cannot be accessed from a browserProblems with streaming H.264 Product is accessible locally but not externallyBasic Video and image problems, general Status and Network indicator LEDs are flashing red rapidlyVideo Camera Settings Storage and disk management problemsTechnical Specifications Maintenance Installation aids Function/group SpecificationsPower ConnectorsFunction Pin Specifications ConnectorsPerformance Considerations Pin terminal block for power inputM6.3
Related manuals
Manual 104 pages 43.64 Kb

P1214 specifications

Axis Communications P1214 is a compact, high-performance network camera designed to deliver exceptional video surveillance capabilities in a variety of applications. With its advanced features and cutting-edge technology, the P1214 is ideal for both indoor and outdoor use, making it a versatile choice for security monitoring.

One of the standout features of the P1214 is its high-resolution video capability, providing crisp 720p HD video quality that allows for detailed image capture in a variety of lighting conditions. This enables users to clearly identify and monitor individuals and objects within the camera’s field of view. The camera also boasts a wide dynamic range (WDR) technology which enhances image quality in challenging lighting situations, allowing for clear details in both bright and dark areas of the scene.

The P1214 is equipped with a built-in infrared (IR) illuminator, which enables night vision capabilities. This feature allows the camera to capture video in complete darkness, providing round-the-clock surveillance. The integration of the IR illuminator ensures that the camera remains vigilant even when visibility is low, thus enhancing its overall effectiveness in security applications.

Another critical characteristic of the P1214 is its compact design. This small form factor allows for discreet installation in various locations, making it an excellent solution for areas where aesthetics matter or space is limited. The camera is also flexible in terms of installation options, featuring a range of mounting accessories to suit different environments.

The Axis P1214 utilizes Power over Ethernet (PoE) technology, simplifying installation by allowing the camera to receive power and transmit data through a single Ethernet cable. This reduces cable clutter and the need for separate power sources, making installation quicker and more efficient.

Additionally, the camera supports Axis’ unique Zipstream technology, which optimizes bandwidth and storage efficiency without compromising image quality. This intelligent compression technique significantly reduces the amount of data transferred and stored while ensuring high-quality video remains accessible when needed.

Overall, Axis Communications P1214 is a robust and feature-rich network camera suitable for a wide range of surveillance applications. With its high-definition video quality, advanced image processing technologies, compact design, and efficient installation options, the P1214 stands out as a reliable choice for enhancing security and monitoring capabilities in various settings.
Top Page Image Contents