Bosch Appliances VG4-500I, VG4-200 Problem Solution If O.K., then, 328 ft, Poor Audio, Decoder

Page 125

124 en Troubleshooting GuideVG4 Modular Camera System

Problem

Solution

 

 

 

If O.K., then:

 

– Check all network connections.

 

– If the video is clear and contains no distortion, then the network connections are

 

probably not the source of audio problems.

 

– Ensure that the maximum distance between any two Ethernet connections is 100 m

 

(328 ft).

 

Refer to the AutoDome Modular Camera System Installation Manual for more informa-

 

tion.

 

 

Poor Audio

– Check the computer receiving the audio from the VG4 AutoDome or from the IP

 

Decoder.

Check the computer’s audio output card and speakers. Play a secondary source of audio on the computer, if you hear static then replace the speakers and try again.

Check the computer’s audio output card and speakers. Play a secondary source of

audio on the computer. If you still do not hear audio replace the speakers and try again.

If O.K., then:

Check the Gain settings and the peak gain value.

a.Access the Settings Web page for the IP-enabled device.

b.Expand the Encoder Settings link, then click Audio Settings.

c.Adjust the Gain level so that the peak value stays within the green area.

Refer to the AutoDome Modular Camera System Installation Manual for complete information.

If O.K., then:

Check the location of the microphone and the audio cables.

Line level audio is typically between 700 mV and 2 V so it may be affected by AC power or transmission sources.

Ensure that there is a maximum (at least 1 foot per 100 VAC) distance between the microphone and audio cables and the AC source.

If O.K., then:

Verify the cable type and installation used for audio connections between the microphone and the VG4 AutoDome.

Cable type: Coaxial

Cable length: 10 m (33 ft), maximum

Refer to the AutoDome Modular Camera System Installation Manual for more informa- tion.

F.01U.133.268 6.0 2010.03

User’s Manual

Bosch Security Systems, Inc.

Image 125
Contents VG4 Modular Camera System Page Table of Contents Using the IP AutoDome Keyboard Commands by Number Advanced FeaturesPelco On-Screen Menus VG4 Audio ConnectionsConfiguring the IP AutoDome Troubleshooting Guide 117 Getting Started Powering OnEstablishing AutoDome Control Seconds and ends with a splash screenLCD 2Keyboard CommandsBasic Keyboard Operation FastAddress Setting the Camera AddressTo set an address for a camera without an address To change or clear an address for a camera with an addressSpecial Passwords Setting PasswordsPassword Security Level To set or change a password locked commandOn-Screen Display Menu Navigation Setup MenuCamera Setup Menu Auto ATWInternal OFFRestore Night ModeDefaults 60 secSpot Lens SetupConstant FastPTZ Setup Menu Normal Moment Display Setup MenuARY OSDCommunication Setup Menu Alarm I/O Setup Inputs SetupLow PressureOutputs Setup Outputs Setup MenuAlarm Relay OutputsRule Rule Setup MenuRule Setup None Language Menu Advanced Feature Setup Menu available with Series 500i onlyAdvanced Feature Setup Timeout Period TimeoutStabilization AutoTrackAlarm Status Diagnostics MenuBist Internal TempCtfid Access Security AccessPower Up Events ExtComm Error11.1 Alarm Status Submenu 2Setting Preset Shots Common AutoDome User Commands unlockedSetting AutoPan Mode Specifying a Shot or a Sector Title 4Configuring Preposition ToursTo start Preposition Tour 1 200, 300, and 500i Series To stop a Preposition Tour6Recording Tours 300 and 500i Series only 5Programming the Inactivity OperationAlternative Control Protocols Setting FastAddress with Alternative ProtocolsUsing an American Dynamics Controller Enter FastAddress Exit Command LockFastAddress Setting FastAddress with a Pelco Keyboard 2Using a Pelco ControllerNew Fast Address Saved Setup Menu 2Pelco Keyboard Commands Pelco Protocol ModeHardware Configuration Preset Pelco Keyboard CommandsSpecial Preset Commands Pelco On-Screen Menus Bosch Menu locked Command Lock lockedPelco menu Bosch menu Setup Menu Camera Setup unlocked PTZ Setup unlockedPelco Camera Setup Menu provides access to camera settings OutdoorOther Menus Keyboard Commands by Number Specifying a Shot or a Sector Title, Zone Title menu Enters Zone Title menu. Refer toVG4 Modular Camera System Keyboard Commands by Number en Alarm Rules 300 and 500i Series Only Advanced FeaturesControlling Alarm Rules Alarm Rule ExamplesExample 2 Advanced Alarm Rule Example 3 Advanced Alarm Rule using AutoTrack Click Output Option Click the Online Config button and then expand AlarmAutomatic AutoTrack Operation 500i Series OnlyManual AutoTrack Settings and Recommendations 2AutoTrack Optimization Setting AutoTrack Optimization ParametersDynamic Light Conditions Consistent Light ConditionsVirtual Masking 500i Series Only Preset positions 90 through4Privacy Masking 300 and 500i Series Only Motion Detection with Region of Interest 500i Series Only7Pre-position Tour Image Stabilization 500i Series OnlyOverview of Features Using the IP AutoDomeNetwork switch to bypass the Local Area Network LAN Connecting the IP AutoDome to the PCSystem Requirements BelowAutoDome IP Connection Network Switch Computer Configuring the IP AutoDome CameraInstalling the Required Software Using the Configuration Manager 1Changing the Network SettingsInstall the software packages using the procedure below Network Settings Using the IP AutoDome Web ServerMaximum Number of Connections 6The LivepageProtected IP AutoDome Protected NetworkDigital I/O View ControlIris open Triggering Relay Entering a Keyboard Control CommandSystem Log / Event Log Audio FunctionTo Set a Preset Shot To Enter a Keyboard Control CommandAux Control Tab Number DescriptionImage Resolution To View a Preset ShotSaving Snapshots Recording Video SequencesWire Specifications Audio Line Input Specifications9VG4 Audio Connections ConnectionsTo transmit audio via the IP connection, do the following Click the Transmit Audio radio button to enable for audioEnabling Audio Transmission 5Configuring Gain optional 10.1 Basic Mode Device Access Configuring the IP AutoDomeConfirm password PasswordDhcp 10.2 Basic Mode Date/Time10.3 Basic Mode Network 10.5Basic Mode Audio 10.4 Basic Mode Encoder ProfileDSL Modem10.7 Basic Mode System Overview 10.6 Basic Mode Recording10.8Advanced Mode Identification Storage mediumInitiator extension 10.9Advanced Mode PasswordDate format 10.10 Advanced Mode Date/TimeDevice date/Device time Device time zone10.11 Advanced Mode Display Stamping 10.13 Advanced Mode Livepage Functions 10.12 Advanced Mode Appearance10.14 Advanced Mode Logging 10.16 Advanced Mode Encoder Profile 10.15 Advanced Mode Picture SettingsIsdn 2B Isdn 1BCIF 10.17 Advanced Mode Encoder Streams Picture quality 10.18 Advanced Mode AudioNetwork Transmitted, select Off10.21 Camera Settings Group 10.23 Advanced Mode Lens 10.24 Lens Settings Group 10.22 Camera Settings Group10.26 Advanced Mode PTZ 10.27 PTZ Settings Group 10.25 Lens Settings Group10.29 Advanced Mode Display 10.30 Display Settings Group 10.28 PTZ Settings GroupTour 10.31 Display Settings GroupScene # 10.33 Advanced Mode Alarm 10.34 Input Options 10.32 Display Settings GroupCustom Tour Period Custom TourPhysical Output 10.35 Output OptionsRule Definition Creating Alarm Rules 10.36Alarm RulesBasic Alarm Rule Example Output Option 5 Example Click the Type drop-down list and select Transmit Select Output OptionAlarm Rule 1 Example Audio/BiPhase Advanced Alarm Rule Example using AutoTrack10.37Miscellaneous Address10.38 Logs 10.39 Advanced Mode Storage ManagementFormatting Storage Media Activating and Configuring Storage MediaLocal Media Stream profile settings 10.40Advanced Mode Recording ProfilesDeactivating Storage Media Recording includes10.41 Advanced Mode Retention Time Holidays 10.42 Advanced Mode Recording SchedulerDeleting Holidays Time periods10.44 Advanced Mode Alarm Connections 10.43 Advanced Mode Recording StatusRemote port Video transmissionVideo output DecoderVCA configuration 10.45 Advanced Mode VCA10.46 Advanced Mode VCA Profiles Analysis type Aggregation time sMotion detector MOTION+ only Sensitivity MOTION+ onlyMinimum object size MOTION+ only Trigger delay sDebounce time 1 s MOTION+ only Select Area MOTION+ onlyScene too bright Global changeScene too dark Scene too noisySelect Area 10.47 Advanced Mode VCA Scheduled10.49 Advanced Mode Audio Alarm 10.48 Advanced Mode VCA Event triggeredSMS 10.50 Advanced Mode Alarm E-MailTest e-mail 10.51 Advanced Mode Alarm Task EditorSender name Automatic IP assignment 10.52 Advanced Mode NetworkDNS server address Http browser portEnable DynDNS Interface mode ETHHttps browser port RCP+ portSnmp 10.53 Advanced Mode AdvancedNtcip 10.54 Advanced Mode Multicasting10.55 Advanced Mode Jpeg Posting 10.57 Advanced Mode Maintenance 10.56 Advanced Mode Encryption10.59 Advanced Mode System Overview 10.58 Advanced Mode LicensesMaintenance log DownloadIf O.K., then If using a non-Bosch power supply Troubleshooting GuideIf O.K., then If there is power to the AutoDome, then 11.1 VG4 AutoDome Operation and ControlCannot access user If amber LED does not light when given PTZ commands, thenSettings No camera controlDoes not switch If O.K., then Automatically when Setting FastAddressWith an American Dynamics Keyboard11.2 VG4 IP AutoDome Video and Control Audio Connections with an Analog standard VG4 AutoDome Audio Connections with an IP-enabled VG4 AutoDome11.3VG4 IP AutoDome Audio Typical Audio Connections for an Analog AutoDome Problem Solution No Audio Probably not the source of audio problems Problem Solution If O.K., then328 ft Poor AudioUser Command Table En User Command Table VG4 Modular Camera System Group Appendix FastAddress ConversionsBlock Numerics IndexVG4 Modular Camera System Index en En Index VG4 Modular Camera System Jpeg En Index VG4 Modular Camera System PTZ En Index VG4 Modular Camera System VIP XD Page Page Bosch Security Systems, Inc
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