Axis Communications network camera user manual Accessing the Product Access from the Internet

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AXIS P3364-VE Network Camera

Accessing the Product

Access from the Internet

Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must configure your network router to allow incoming data traffic to the product. To do this, enable the NAT-traversal feature, which will attempt to automatically configure the router to allow access to the product. This is enabled from Setup > System Options > Network > TCP/IP Advanced.

For more information, see NAT traversal (port mapping) for IPv4, on page 47. See also AXIS Internet Dynamic DNS Service at www.axiscam.net

For Technical notes on this and other topics, visit the Axis Support web at www.axis.com/techsup

Set the Root Password

To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which appears when the product is accessed for the first time.

To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS certificate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt traffic between web browsers and servers. The HTTPS certificate ensures encrypted exchange of information. See HTTPS, on page 47.

The default administrator user name root is permanent and cannot be deleted. If the password for root is lost, the product must be reset to the factory default settings. See Reset to Factory Default Settings, on page 52.

To set the password via a standard HTTP connection, enter it directly in the dialog.

To set the password via an encrypted HTTPS connection, follow these steps:

1.Click Create self-signed certificate.

2.Provide the requested information and click OK. The certificate is created and the password can now be set securely.

3.Enter a password and then re-enter it to confirm the spelling.

4.Click OK. The password has now been configured.

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Contents Axis P3364-VE Network Camera Liability About this DocumentLegal Considerations Intellectual Property RightsSupport Learn MoreTable of Contents Axis P3364-VE Network CameraSymptoms, Possible Causes and Remedial Actions Connectors Performance ConsiderationsHardware Overview Connectors and ButtonsFor technical specifications, see Hardware OverviewLED Indicators Axis P3364-VE Network Camera Access from a Browser Accessing the ProductAccessing the Product Start a browser Internet Explorer, Firefox, SafariSet the Root Password Accessing the Product Access from the InternetClick Create self-signed certificate Live View Set Power Line FrequencyControls on the Live View Manual Trigger Go to Setup EventsAxis Media Control viewer toolbar To show the manual trigger buttons in the Live ViewPTZ Controls AMC Audio ControlsAxis P3364-VE Network Camera Media Streams How to Stream H.264Media Streams Axis Media Control AMCAlternative Methods of Accessing the Video Stream QuickTimeTM. The following paths can be usedAccessing Audio Streams Java applet supports simplex audio with G.711 encodingSetting Up the Product Setting Up the ProductBasic Setup Video Stream Video and AudioVideo and Audio ImageStream Profiles Resolution. Select the default resolutionClick Save to apply the new settings 264Image Appearance Camera SettingsExposure Settings White BalanceSet Shutter to Iris adjustmentShutter & Gain Low light priority slider toward low noiseView Area To configure the view areaDate/Time Formats in the online help To enable overlays OverlayOverlay Image Privacy MaskFocus & Zoom Go to Video & Audio Overlay ImageAudio Modes Audio SettingsAudio Input Audio Clips Audio OutputLive View Config Live View ConfigDefault Viewer for Browsers User Defined Links Viewer SettingsGo to Setup Live View Config Output ButtonsAxis P3364-VE Network Camera PTZ Pan Tilt Zoom Preset PositionsGo to PTZ Preset Positions PTZ Pan Tilt ZoomControls AdvancedGo to PTZ Guard Tour and click Add Camera Tampering DetectorsDetectors Motion DetectionGo to Detectors Motion Detection Set Up Motion Detection WindowsMotion Detection Parameters Parameter Object Size History Sensitivity DescriptionAudio Detection Applications Install ApplicationApplications Application LicensesAxis P3364-VE Network Camera Events EventsTime Setting Up an Action RuleSystem PTZ ControlRecipient Use with action RecipientsSchedules Go to Events Recipients and click AddRecurrences Go to Events Recurrences and click AddRecording List RecordingsRecordings Continuous RecordingSecurity System OptionsSystem Options UsersAudio Support Date & TimeIeee CertificatesIPv6 Address Configuration Basic TCP/IP SettingsIPv4 Address Configuration NetworkLinux/Unix example Assign IP Address Using ARP/PingLinux/Unix syntax Axis Video Hosting System AvhsAdvanced TCP/IP Settings Http NAT traversal port mapping for IPv4QoS Quality of Service Smtp emailRTP/H.264 StorageUPnPTM BonjourPorts Ports & DevicesNetwork Share Port StatusSupport Overview System Options MaintenanceSupport System OverviewScripting Reset to Factory Default SettingsPlain Config File UploadAxis P3364-VE Network Camera Firmware To upgrade the product’s firmware TroubleshootingTroubleshooting Checking the FirmwareProblems setting the IP address Troubleshooting Emergency Recovery ProcedureSymptoms, Possible Causes and Remedial Actions Product cannot be accessed from a browserProblems with streaming H.264 Product is accessible locally but not externallyBasic Setup Video & Audio Camera Settings Status and Network indicator LEDs are flashing red rapidlyVideo and image problems, general SettingsTechnical Specifications Technical SpecificationsMaintenance General Casing Function/group Specifications Network SecurityInstallation PowerConnectors Performance Considerations Audio Input Audio OutputAxis P3364-VE Network Camera M3.3