Axis Communications M1143-L Problems with streaming H.264, Key frames, Video Camera Settings

Page 54

AXIS M1143–L - User Manual

Troubleshooting

Problems with streaming H.264

Problems with AXIS Media Control (Internet Explorer only)

To enable the updating of video images in Internet Explorer, set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer.

No H.264 displayed in the

Check that the relevant H.264 connection methods and correct interface are enabled in the AMC

client

Control Panel (streaming tab). See AXIS Media Control (AMC) on page 12.

 

In the AMC Control Panel, select the H.264 tab and click Set to default H.264 decoder.

 

Check that RTSP is enabled under System Options > Network > TCP/IP > Advanced.

Multicast H.264 only

Check if your router supports multicasting, or if the router settings between the client and the

accessible by local clients

product need to be configured. The TTL (Time To Live) value may need to be increased.

No multicast H.264

Check with your network administrator that the multicast addresses used by the Axis product

displayed in the client

are valid for your network.

 

Check with your network administrator to see if there is a firewall preventing viewing.

Installation of additional

Configure the Axis product to use a Java applet for updating video images in your browser. Go to

ActiveX component

Setup > Live View Config and select Java applet under Default viewer.

restricted or prohibited

 

Poor rendering of H.264

Ensure that your graphics card is using the latest driver. The latest drivers can usually be

images

downloaded from the manufacturer’s website.

Color saturation is different

Modify the settings for your graphics adapter. Refer to the adapter’s documentation for more

in H.264 and Motion JPEG

information.

Lower frame rate than

See Performance Considerations on page 59.

expected

Reduce the number of applications running on the client computer.

 

 

Limit the number of simultaneous viewers.

 

Check with the network administrator that there is enough bandwidth available.

 

Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only

 

key frames.

 

Lower the image resolution.

 

The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis

 

product. See Technical Specifications on page 56.

Status and Network indicator LEDs are flashing red rapidly

 

 

Hardware failure

Contact your Axis reseller.

Video and image problems, general

 

 

Image unsatisfactory

Check the video stream and camera settings under Setup > Video > Video Stream and Setup >

 

Video > Camera Settings.

Motion Detection triggers unexpectedly

 

 

Changes in luminance

Motion detection is based on changes in luminance in the image. This means that if there are

 

sudden changes in the lighting, motion detection may trigger mistakenly. Lower the sensitivity

 

setting to avoid problems with luminance.

54

Page 53 Page 55
Image 54
Page 53 Page 55
Contents Page Liability About this DocumentLegal Considerations Intellectual Property RightsSupport Learn MoreTable of Contents Symptoms, Possible Causes and Remedial Actions Connectors Performance ConsiderationsConnector Connectors and ButtonsNetwork Connector Hardware OverviewControl Button LED IndicatorsSD Card Slot Color IndicationAccess from the Internet Access the ProductAccess from a Browser Set the Root PasswordClick Use Https Live ViewControls on the Live View Manual TriggerPTZ Controls Go to Setup EventsAxis Media Control viewer toolbar To show the manual trigger buttons in the Live ViewAccess the Product How to Stream H.264 Media StreamsAxis Media Control AMC Alternative Methods of Accessing the Video Stream QuickTimeTM. The following paths can be usedMedia Streams Set Up the Product Basic SetupVideo Stream Click Save to apply the new settingsVideo Pixel CounterStream Profiles 264Image Appearance Camera SettingsExposure Settings White BalanceOverlay To configure the view areaView Area Built-in IR Illuminations LEDsOverlay Image Go to Video Overlay ImageUse Overlay Text in an Action Rule Focus AdjustmentPrivacy Mask Go to Events Action RulesViewer Settings Configure the Live ViewDefault Viewer for Browsers Browser Viewer DescriptionOutput Buttons Go to Setup Live View ConfigUser Defined Links For more information about I/O ports, see I/O Ports onGuard Tour Preset PositionsPTZ Pan Tilt Zoom AdvancedOperator Same as administrator but with lower priority Control QueueMotion Detection DetectorsCamera Tampering Go to Detectors Camera TamperingSet Up Motion Detection Windows Motion Detection ParametersDetectors Applications Install ApplicationGo to Setup Applications Application LicensesApplications Triggers Set Up Action RulesEvents Go to Events Action Rules and click AddStorage Input SignalHardware SystemAdd Recipients ActionsRecipient Types Set Up Email Recipients Create SchedulesGo to Events Schedules and click Add Set Up Recurrences Go to Events Recurrences and click AddPlay Recording RecordingsFind Recordings Go to Recordings ListExport Video Clip Continuous RecordingGo to Recordings Continuous Languages Users System OptionsSecurity IP Address FilterIeee CertificatesGo to System Options Security Ieee Date & Time Basic TCP/IP SettingsGo to Setup System Options Security Certificates NetworkAssign IP Address Using ARP/Ping IPv4 Address ConfigurationIPv6 Address Configuration ARP/PingAxis Internet Dynamic DNS Service requires IPv4 Advanced TCP/IP SettingsAxis Internet Dynamic DNS Service DNS ConfigurationLink-Local IPv4 Address NTP ConfigurationHost Name Configuration NAT traversal port mapping for IPv4QoS Quality of Service FTPRTP/H.264 UPnPTM can be disabled under System Options Network UPnPTMUPnPTM BonjourMount and Unmount SD Card StorageSD Card Format SD CardNetwork Share MaintenancePorts & Devices PortsSystem Overview SupportSupport Overview Logs & ReportsScripting Reset to Factory Default SettingsPlain Config File UploadSystem Options Emergency Recovery Procedure TroubleshootingUpgrade the Firmware Check the FirmwareProduct cannot be accessed from a browser Symptoms, Possible Causes and Remedial ActionsProblems setting the IP address Product is accessible locally but not externallyVideo and image problems, general Problems with streaming H.264Status and Network indicator LEDs are flashing red rapidly Video Camera SettingsRe-mount the storage device Storage and disk management problemsStorage disruption Reformat the SD card and then click MountTechnical Specifications Maintenance General Casing Function/group Specifications Events actionsInstallation PowerConnectors Function/group Specifications WarrantyFunction Pin Specifications Performance Considerations M2.13

M1143-L specifications

Axis Communications M1143-L is a robust and versatile network camera tailored for various surveillance applications. Known for its superior image quality and smart technologies, the M1143-L is an ideal choice for both indoor and outdoor environments.

At the heart of the M1143-L is its high-resolution imaging technology, providing stunning 1080p Full HD video at up to 30 frames per second. This guarantees clear, detailed images even in challenging light conditions. The camera features Lightfinder technology, which enhances low-light performance, ensuring that critical details are captured even in near darkness. Coupled with Wide Dynamic Range (WDR) technology, the M1143-L effectively deals with challenging lighting situations, balancing light and shadow for optimal clarity.

Robust construction is another hallmark of the M1143-L. Built to withstand harsh conditions, it adheres to IP66 and NEMA 4X ratings, making it dust-tight and protected against powerful water jets. This feature makes it suitable for outdoor use, providing durability against various weather elements.

The camera also includes built-in infrared (IR) illumination, which enables it to operate effectively even in complete darkness. The IR range can reach up to 30 meters, making it a powerful ally for nighttime surveillance.

Axis Communications prioritizes user-friendliness, and the M1143-L is no exception. The camera supports Power over Ethernet (PoE), simplifying installation by allowing power and data to be transmitted through a single cable. This reduces cable clutter while ensuring a reliable power supply. Additionally, the camera boasts an easy-to-use web-based interface for quick configuration and setup.

For enhanced security, the M1143-L supports advanced analytics and cybersecurity features. The camera can integrate with Axis’ range of video management software, offering seamless operation alongside other Axis devices. Furthermore, it is equipped with multiple user access levels, enhancing security by ensuring that only authorized personnel can access the footage.

In conclusion, Axis Communications M1143-L is a feature-rich network camera that combines high-resolution imaging, durability, and smart technologies, making it an excellent choice for a variety of surveillance needs. Its advanced features ensure reliable performance in diverse environments, providing peace of mind for users seeking top-tier security solutions.
Top Page Image Contents