Axis Communications M3007-PV Key frames, Video and image problems, general, Video Camera Settings

Page 54

AXIS M3007–PV

Troubleshooting

Lower frame rate than	See Performance Considerations, on page 57.
expected	Reduce the number of applications running on the client computer.

	Limit the number of simultaneous viewers.
	Check with the network administrator that there is enough bandwidth available.
	Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only
	key frames.
	Lower the image resolution.
	The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis
	product. See Technical Specifications, on page 55.
Video and image problems, general

Image unsatisfactory	Check the video stream and camera settings under Setup > Video > Video Stream and Setup >
	Video > Camera Settings.
Disturbed focus	Set the focus manually by turning the focus ring. See Hardware Overview, on page 5
Motion Detection triggers unexpectedly

Changes in luminance	Motion detection is based on changes in luminance in the image. This means that if there are
	sudden changes in the lighting, motion detection may trigger mistakenly. Lower the sensitivity
	setting to avoid problems with luminance.
Storage and disk management problems

Video cannot be recorded	Check that the SD card is not write protected (that is, read only).
SD card cannot be mounted	Reformat the SD card and then click Mount.

54

Image 54

Contents Axis M3007-PV Intellectual Property Rights About this DocumentLiability Equipment ModificationsSupport Learn MoreTable of Contents Axis M3007-PVHardware Overview Connectors and ButtonsNetwork Connector Hardware OverviewControl Button LED IndicatorsSD Card Slot Color IndicationAccess from a Browser Accessing the ProductAccessing the Product Start a browser Internet Explorer, Firefox, SafariAccessing the Product Access from the Internet Set the Root PasswordClick Create self-signed certificate Set Power Line Frequency Live ViewControls on the Live View Axis Media Control viewer toolbar PTZ ControlsMedia Streams How to Stream H.264Media Streams Axis Media Control AMCAlternative Methods of Accessing the Video Stream QuickTimeTM. The following paths can be usedAxis M3007-PV Setting Up the Product Setting Up the ProductBasic Setup Video Stream VideoVideo Pixel CounterView modes OverviewPanorama Double Panorama Quad ViewClick Save to apply the new settings ImageDirection 264 MjpegImage Appearance Camera SettingsStream Profiles White BalanceShutter & Gain Exposure SettingsView areas Set Shutter toOverlay Image Date/Time Formats in the online help To enable overlaysOverlay Go to Video Video Stream and select the Image tabUsing Overlay Text in an Action Rule Privacy MaskGo to Events Action Rules Live View Config Live View ConfigDefault Viewer for Browsers Viewer Settings User Defined LinksBrowser Viewer Description PTZ Pan Tilt Zoom Preset PositionsGo to PTZ Preset Positions PTZ Pan Tilt ZoomControls PTZ Pan Tilt Zoom Guard TourAdvanced To add a guard tourCamera Tampering DetectorsDetectors Motion DetectionGo to Detectors Motion Detection Set Up Motion Detection WindowsMotion Detection Parameters Parameter Object Size History Sensitivity DescriptionLow level 0% Default valuesMedium level 50% Recommended valuesApplications Install ApplicationApplications Application LicensesAxis M3007-PV Events EventsFallback Action Setting Up an Action RuleRecipients Go to Events Action Rules and click AddSetting Up an Email Recipient Recipient Use with actionGo to Events Recipients and click Add To create a new schedule Events SchedulesRecurrences Go to Events Schedules and click AddRecording List RecordingsRecordings Continuous RecordingClick Save to save and start the recording Languages LanguagesSecurity System OptionsSystem Options UsersCertificates Date & TimeIeee CA CertificateBasic TCP/IP Settings NetworkLinux/Unix syntax Axis Internet Dynamic DNS ServiceAxis Internet Dynamic DNS Service requires IPv4 Linux/Unix exampleNTP Configuration Advanced TCP/IP SettingsDNS Configuration Host Name ConfigurationNAT traversal port mapping for IPv4 FTPUPnPTM QoS Quality of ServiceUPnPTM can be disabled under System Options Network UPnPTM RTP/H.264SD Card StorageBonjour Network ShareSupport Overview MaintenanceSupport To add a network shareScripting System OverviewLogs & Reports File UploadReset to Factory Default Settings Plain ConfigFirmware To upgrade the product’s firmware TroubleshootingTroubleshooting Checking the FirmwareProblems setting the IP address Troubleshooting Emergency Recovery ProcedureSymptoms, Possible Causes and Remedial Actions Product cannot be accessed from a browserProduct is accessible locally but not externally Problems with streaming H.264Basic Storage and disk management problems Video and image problems, generalVideo Camera Settings Key framesTechnical Specifications Technical SpecificationsInstallation aids Data Streaming Function/group SpecificationsMaintenance Built-in PowerTechnical Specifications Performance Considerations Axis M3007-PV