Axis Communications AXIS Q8414-LVS user manual Support, Learn More

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Battery

The Axis product uses a 3.0 V BR/CR2032 lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of five years.

Low battery power affects the operation of the RTC, causing it to reset at every power-up. When the battery needs replacing, a log message will appear in the product’s server report. For more information about the server report, see the product´s setup pages or contact Axis support.

The battery should not be replaced unless required, but if the battery does need replacing, contact Axis support at www.axis.com/techsup for assistance.

WARNING

Risk of explosion if the battery is incorrectly replaced.

Replace only with an identical battery or a battery which is recommended by Axis.

Dispose of used batteries according to local regulations or the battery manufacturer's instructions.

Disposal and Recycling

When this product has reached the end of its useful life, dispose of it according to local laws and regulations. For information about your nearest designated collection point, contact your local authority responsible for waste disposal. In accordance with local legislation, penalties may be applicable for incorrect disposal of this waste.

Europe

This symbol means that the product shall not be disposed of together with household or commercial waste. Directive 2012/19/EU on waste electrical and electronic equipment (WEEE) is applicable in the European Union member states. To prevent potential harm to human health and the environment, the product must be disposed of in an approved and environmentally safe recycling process. For information about your nearest designated collection point, contact your local authority responsible for waste disposal. Businesses should contact the product supplier for information about how to dispose of this product correctly.

This product complies with the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS).

China

This product complies with the requirements of the legislative act Administration on the Control of Pollution Caused by Electronic Information Products (ACPEIP).

Contact Information

Axis Communications AB

Emdalavägen 14

223 69 Lund

Sweden

Tel: +46 46 272 18 00

Fax: +46 46 13 61 30

www.axis.com

Support

Should you require any technical assistance, please contact your Axis reseller. If your questions cannot be answered immediately, your reseller will forward your queries through the appropriate channels to ensure a rapid response. If you are connected to the Internet, you can:

download user documentation and software updates

find answers to resolved problems in the FAQ database. Search by product, category, or phrase

report problems to Axis support staff by logging in to your private support area

chat with Axis support staff (selected countries only)

visit Axis Support at www.axis.com/techsup/

Learn More!

Visit Axis learning center www.axis.com/academy/ for useful trainings, webinars, tutorials and guides.

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Contents Axis Q8414-LVS Network Camera Intellectual Property Rights About this DocumentLegal Considerations LiabilityLearn More SupportAxis Q8414-LVS Network Camera Table of ContentsTechnical Specifications Connectors and Buttons Network ConnectorHardware Overview SD Card Slot LED IndicatorsConnector Audio ConnectorAxis Q8414-LVS Network Camera Set the Root Password Access the ProductAccess from a Browser Access from the InternetSet Power Line Frequency Live ViewClick Create self-signed certificate Go to Setup Events Controls on the Live ViewManual Trigger Axis Media Control viewer toolbar PTZ ControlsAMC Audio Controls Axis Q8414-LVS Network Camera How to Stream H.264 Media StreamsAxis Media Control AMC Alternative Methods of Accessing the Video Stream Access Audio Streams Go to Video & Audio Focus & Zoom Set Up the ProductBasic Setup Focus & ZoomWhen satisfied, click Enable iris to enable the iris Image Video and AudioVideo Stream Pixel Counter264 Stream ProfilesWhite Balance Camera SettingsExposure Settings Image AppearanceDay/Night Iris adjustmentShutter & Gain Set Shutter toGo to Video & Audio Video Stream and select the Image tab View AreaOverlay Built-in IR Illuminations LEDsPrivacy Mask Overlay ImageGo to Video & Audio Overlay Image Audio Modes Audio SettingsAudio Output Audio InputAudio Clips Browser Viewer Description Configure the Live ViewDefault Viewer for Browsers Viewer SettingsGo to Setup Live View Config User Defined LinksOutput Buttons Preset Positions PTZ Pan Tilt ZoomGuard Tour Controls AdvancedGo to Detectors Camera Tampering DetectorsCamera Tampering Motion DetectionMotion Detection Parameters Set Up Motion Detection WindowsGo to Detectors Audio Detection Audio DetectionApplication Licenses Install ApplicationGo to Setup Applications ApplicationsAxis Q8414-LVS Network Camera Go to Events Action Rules and click Add Set Up Action RulesEvents TriggersActions Go to Events Recipients and click Add Add RecipientsRecipient Types PTZ ControlGo to Events Schedules and click Add Set Up RecurrencesSet Up Email Recipients Create SchedulesGo to Recordings List RecordingsRecording List Continuous RecordingClick Save to save and start the recording IP Address Filter System OptionsSecurity UsersCertificates Date & TimeIeee Audio SupportNetwork Basic TCP/IP SettingsIPv4 Address Configuration IPv6 Address ConfigurationAxis Video Hosting System Avhs Assign IP Address Using ARP/PingLinux/Unix syntax Linux/Unix exampleAdvanced TCP/IP Settings NAT traversal port mapping for IPv4 HttpSocks QoS Quality of ServiceBonjour StorageUPnPTM RTP/H.264Network Share Format SD CardGo to System Options Storage Click Network Share Port Status MaintenancePorts & Devices PortsLogs & Reports SupportSupport Overview System OverviewReset to Factory Default Settings Plain ConfigFile Upload Check the Firmware TroubleshootingUpgrade the Firmware Emergency Recovery ProcedureProduct is accessible locally but not externally Symptoms, Possible Causes and Remedial ActionsProblems setting the IP address Product cannot be accessed from a browserSetup Video & Audio Camera Settings Problems with streaming H.264Status and Network indicator LEDs are flashing red rapidly Video and image problems, generalPoor audio quality SettingsStorage and disk management problems No audioTechnical Specifications Maintenance Function/group Specifications Network SecurityInstallation aid InstallationDimensions Function/group Specifications General CasingPower ConnectorsFunction Pin Specifications ConnectorsPerformance Considerations Audio InputAudio Output M1.4