Axis Communications AXIS 233D Troubleshooting, Checking the Firmware Updating the Firmware

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56AXIS 233D - Troubleshooting

Troubleshooting

Checking the Firmware

One of your first actions when troubleshooting a problem should be to check the currently installed firmware version. The latest version may contain a correction that fixes your particular problem. See the support section at http://www.axis.com/techsup for information on the latest available firmware version. The current software version in your AXIS 233D is available from the product Web pages under Setup > Basic Configuration.

Updating the Firmware

The firmware is software that determines the functionality of the AXIS 233D. When you upgrade to the latest available firmware from the Axis Web site, your Axis product will receive the latest available functionality. Always read the upgrade instructions and release notes available with each new release, before upgrading the firmware.

New firmware can be uploaded to the AXIS 233D over the network.

Note: Preconfigured and customized settings will be retained for use when the new firmware is running (provid- ing that the features are available in the new firmware) although this is not guaranteed by Axis Communi- cations.

1.Save the firmware file to your computer. The latest version of the AXIS 233D firmware is available free of charge from the Axis Web site at http://www.axis.com/techsup or from your local distributor.

2.Go to Setup > System Options > Maintenance in the AXIS 233D Web pages.

3.In the Upgrade Server section and browse to the desired firmware file on your computer. Click Upgrade.

Notes: After starting the process, you should always wait at least 20 minutes before restarting the AXIS 233D, even if you suspect the procedure has failed.

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Contents Axis 233D About This Document Safety Notice Battery Replacement Table of contents Axis 233D Key Features Product OverviewOverview Status LED Indicator Color DescriptionUsing the Network Dome Camera Accessing the Axis 233DAxis 233D Using the Network Dome Camera Click-in-image movement Area ZoomPan/Tilt/Zoom Controls Pan/Tilt/Zoom Control QueueAxis 295 Video Surveillance Joystick Motion Jpeg Video StreamsStream Types MPEG-4 protocols and communication methods How to stream MPEG-4 RTP/RTSP/HTTP or RTP/RTSP/HTTPSOther MPEG-4 clients Other methods of accessing the video streamAxis Media Control Overview of the Setup Tools Configuring the Network Dome CameraAccessing the Setup Tools Video & Image Settings Image SettingsOverlay Settings Overlay Image SettingsGo to Setup Video & Image Overlay Image Video StreamAdvanced Camera Settings Privacy MaskLow Light Behavior MPEG-4 Settings Audio Settings Audio modeAudio Audio ChannelsAudio Input Audio OutputAdvanced Audio Live View Config LayoutView Check Show Custom LinkAction Buttons Viewer Settings Html ExamplesWorking with External Video Sources Sequence ModeExternal Video Dome Configuration Preset PositionsGuard Tour Osdi ZonesAdvanced Event Configuration Event ServersHow to set up a triggered event Event TypesTriggered Event Click Add triggered on the Event typesPre-trigger and Post-trigger buffers Click Add scheduled on the Event types How to set up a scheduled eventScheduled Event Motion Detection Port Status History SensitivityUser Settings check the corresponding checkboxes to enable System OptionsSecurity IP Address FilteringHttps 802.1X Network Admission ControlAuthentication process Date & TimeAxis 233D System Options Services Network Basic TCP/IP SettingsIP Address Configuration Network Advanced TCP/IP Settings DNS ConfigurationNTP Configuration Host Name ConfigurationLink-Local IPv4 Address NAT traversal port mappingFTP Network TrafficSmtp email QoS Quality of serviceQoS Settings Maintenance UPnPBonjour Ports & devicesDefault router Subnet mask System time Configuration SupportAdvanced Logs & ReportsAbout Resetting to Factory Default SettingsResetting to the Factory Default Settings Terminal Connectors Power connections Terminal connector blocks Pin Function Description Power/AudioSchematic Diagram Axis 233D I/O connectors and power Troubleshooting Checking the Firmware Updating the FirmwareEmergency Recovery Procedure LED Indicator flash routine SequenceSupport Symptoms, Possible Causes and Remedial Actions Using ARP PingSnapshot images Technical Specifications LensShutter time System integration General performance considerations Optimizing your systemFrame rates BandwidthIndex 802.1xRadius Axis 233D