D-Link DCS-3410 manual Troubleshooting

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Section 5 - Troubleshooting

Troubleshooting

1. What is an Network Camera?

The Network Camera is a stand-alone system connecting directly to an Ethernet or Fast Ethernet network. It differs from a conventional PC Camera, the Network Camera is an all-in-one system with built-in CPU and Web-based solutions providing a low cost solution that can transmit high quality video images for monitoring. The Network Camera can be managed remotely, accessed and controlled from any PC/Notebook over an Intranet or the Internet from a Web browser.

2. What is the maximum number of users that can be allowed to access DCS-3410 simultaneously?

The maximum number of users that can log onto the Network Camera at the same time is 10. Please keep in mind the overall performance of the transmission speed will slow down when many users are logged on.

3. What algorithm is used to compress the digital image?

The Network Camera utilizes MPEG-4 simple profile image compression technology to provide high quality images.

4. Can I capture still images from the Network Camera?

Yes you are able to capture still images with the snapshot function from the software application CD supplied with the Network Camera or with the snapshot function on the Home page using an Internet browser.

5. Can the Network Camera be used outdoors?

The Network Camera is not weatherproof. It needs to be equipped with a weatherproof case to be used outdoors and it is not recommended.

6.When physically connecting the Network Camera to a network what network cabling is required? The Network Camera uses Category 5 UTP cable allowing 10 Base-T and 100 Base-T networking.

7.Can the Network Camera be setup as a PC-cam on a computer?

No, the DCS-3410 Network Camera is used only on an wireless 802.11g, Ethernet or Fast Ethernet network.

8.Can the DCS-3410 be connected to the network if it consists of only private IP addresses? Yes, the Network Camera can be connected to a LAN with private IP addresses.

D-Link DCS-3410 User Manual

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Contents Page Table of Contents Package Contents System RequirementsIntroduction Features Hardware Overview Connector Power LEDDC Power Connector Link LEDHardware Installation Attach the External Power SupplyConnect Using Power-Over-Ethernet Connect the Ethernet CableSocket for camera stand Software Installation Click Setup WizardInstallation To start the installation click Next Click Next Click Finish to complete the installation Setup Wizard Configuration ConfigurationClick D-Link Setup Wizard SE Configuration Configuration Click Restart Web-based Configuration Utility Live Video CameraSetup WizardClick Next Configuration Click Apply Motion Detection Setup Wizard Click Next Configuration Network Setup Page Dynamic DNS DdnsImage Setup Audio and Video FPS BPSMotion Detection Red-colored boxTime and Date SavingRecording TestSnapshot FTP Server Host name PathDigital Output RS-485 Maintenance Device ManagementBackup and Restore Clicking Load ConfigurationFirmware Upgrade NameStatus Device InfoLogs Help ViewCam Installation Click D-ViewCamViewCam Installation ViewCam Installation Add a Camera ViewCam Installation ViewCam Installation ViewCam Installation Your D-ViewCam Installation is Complete Troubleshooting Why am I unable to access the DCS-3410 from a Web browser? Noisy images occur. How can I solve the problem?Troubleshooting Networking Basics Check your IP addressStep Step Highlight Internet Protocol TCP/IP and click PropertiesTechnical Specifications LANNetworking VideoAudio MicrophoneOS Support Emission EMI, Safety & Other CertificationsPhysical Environment Contacting Technical Support For customers within the United StatesWarranty Limited WarrantyLimited Software Warranty Non-Applicability of WarrantyWhat Is Not Covered Disclaimer of Other WarrantiesLimitation of Liability Governing LawTrademarks Copyright StatementFCC Statement FCC CautionImportant Note Registration