Grandstream Networks user manual Faq, What is the default IP address of GXV3601/3501/3504?

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GXV3601 IP Camera

IP VIDEO SURVEILLANCE

FAQ

1. What is the default IP address of GXV3601/3501/3504?

Prior to firmware version 1.0.3.9, the IP address of GXV3501/ 3504/ 3601/ 3611 is 192.168.1.168 at the factory default settings. You can perform a factory reset by pressing the RESET button on the device for 7 seconds. Starting from firmware version 1.0.3.9, the default IP configuration is DHCP.

2.Why can I not view the live video stream in Microsoft Internet Explorer? Please check whether the IE add-on is installed correctly.

Once you log into the GXV3501/ 3504 / 3601’s web interface Internet Explorer will indicate that “This website wants to install to following add-on: ‘GSViewer. cab’ from Grandstream Networks, Inc.”. Please install this add-on when prompted by IE.

3.How do you manually uninstall the Grandstream video viewer add-on for IE? Please follow these steps to uninstall the add-on:

1.Delete the GSViewerX Control from C:\WINDOWS\Downloaded Program Files directory

2.Delete GSNetClient.dll, GS_Replay.exe, GSViewerX.ocx, hi_h264dec_w.dll,

lik_VoiceEngine_dll.dll and GSViewerX.inf from C:\WINDOWS\system32

4.Why can’t I access the GXV3501/ 3504/ 3601 web configuration interface? Q 1: Is your internet service down?

A 1: Connect a PC to the internet to test the connection.

Q 2: Are the PC and the device in different subnets?

A 2: Check the subnet mask and default gateway of the device and PC.

Q 3: Is there a conflict with another IP address?

A 3: Try to change the IP address of the device.

Q 4: Has the HTTP port been changed?

A 4: Contact the administrator of the device for more information.

5.The GXV3501/ 3504/ 3601 web configuration page is not displayed correctly in Internet Explorer 8?

In IE8, Compatibility View might need to be enabled for the GXV3501/ 3504/ 3601 web configuration page to load properly. To enable compatibility view, open IE8, click Tools, Compatibility View Setting, and add the GXV3501/ 3504/ 3601 web configuration pages to the Compatibility View.

Firmware 1.0.4.6

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Grandstream Networks, Inc.

09/2010

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Contents Page Safety Instructions Contents Welcome Package Contents GXV3601 Overview Product OverviewGXV3601 Back Panel Indicators and Connectors on Back PanelImage Sensor GXV3601 Sample Connection Diagram GXV3601 Key FeaturesFirmware Grandstream Networks, Inc /2010 Parameters GXV3601-N GXV3601-LL GXV3601 Lens SpecificationParameters Recommendation GXV3601 Recommended Lens SpecificationUsing PoE as power supply Using the Power adapter as power supplyMinimum Recommended System Requirement Connect your GXV3601Configuring the GXV3601 via Web Browser Connect to the Camera using Static IP Home web page of GXV3601-N and GXV3601-LL GXV3601 Home WebItems on GXV3601 Home Adjusts the focus of imagesGXV3601 System Set the System TimeOn Screen Display OSD Settings Video SettingsGXV3601 Video & Audio Audio Compression Audio Audio SettingsDNS Configuration IP Address ConfigurationHttp Port Dynamically Assigned via DhcpSet up Ddns Security Mode Choose associated Security modeGXV3601 Ddns Go to SIP Settings Tab GXV3601 SIPRegister GXV3601 to a SIP Server SIP Open Door Settings Configure Phone ListGo to Phone List Tab GXV3601 Status Bootloader Version Bootloader code version numberSystem Statistics Network StatusServer Maintenance GXV3601 MaintenanceFirmware Upgrade and Provisioning Items GXV3601 User ManagementPerforming a firmware upgrade Smtp Server SettingsGXV3601 Smtp PTZ Configuration Items FTP SettingsGXV3601 FTP GXV3601 PTZGXV3601 Alarm Event How Alarm Input and Alarm Output WorkConnect a PTZ device to the GXV3601 Set up Alarm Actions Connect Alarm Input Equipment to the GXV3601How to connect an Alarm Output Equipment to GXV3601 Set up Alarm Event Time ScheduleGXV3601 Motion Detection Setup Motion Detection Monitored AreaConfigure Motion Detection Time Schedule Configure Motion Detection & Alarm ActionsTo Edit a Monitored Area To Remove a Monitored AreaGXV3601 Live Storage GXV3601 System LogWhat is the default IP address of GXV3601/3501/3504? FAQAlarm Triggered Events do not work in GSurf Port forwarding Some notes on using SD cards / USB drivesTested PC display adapters Display Adapter Test Result