Epson P-6000 manual Troubleshooting, Error messages / Icons

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R41A0K180 User’s Guide

Chapter 11

Troubleshooting

Error messages / Icons

When a problem occurs, an error message or icon usually appears in the LCD. Refer to the following section to solve the problem.

Error message/Icon

Unable to access file.

An error occurred during verification.

Cannot access the hard drive. There may be a problem with the hard drive, or it may not be formatted as FAT32.

No response from the printer. Please check the printer.

Description

Wait until the Access lamp turns off, then reinsert the memory card and try again. Check if there is no data damaged.

Some files failed to be copied. Check the data.

Back up all the data to onto the computer, and test the format by following the procedure in "Formatting Data in the Viewer" on page 97. If this does not fix the problem, send the viewer to an authorized Epson service center. (The data on the viewer will be deleted.) Repairs will be chargeable and are not covered by Epson’s warranties.

Make sure of the following.

-Your printer is on.

-The USB cable is connected correctly. (Printer: Standard-A. Viewer: Mini-B)

-The cable supplied with the viewer is used.

-Your printer is compatible with PictBridge.

Check your printer and printer’s manual.

Wait until the viewer cools down.

The battery power is running out. Charge the battery. For details, see "Charging the battery" on page 88.

Press the reset button. See "Resetting the Viewer" on page 96 to find how to use the Reset button.

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Contents User’s Guide Contents Transferring Data from the Viewer Creating Custom Print Customizing Settings Appendix a Customer Support Index Copyright and Trademarks Copyright 2008 Seiko Epson Corporation. All rights reserved When using the viewer Safety InstructionsSafety Important Safety InstructionsWhen using the battery R41A0K180 User’s Guide When disposing of the batteries When storing the batteriesWhen using the AC adapter R41A0K180 User’s Guide When using the LCD When using a memory cardWhen storing, maintaining, or transporting the viewer Safety information for United Kingdom users Safety requirementsFor United Kingdom, Hong Kong, and Singapore users R41A0K180 User’s Guide Introduction Main FeaturesImportant Notice Parts Getting StartedFront Back LCD and control panel Turning the power on Setting Up the ViewerTurning the power off Holding the key operations How to use the Home screenMenu items About the SoftwareFor Windows users Installing the softwareFor Macintosh users Uninstalling the SoftwareSelect Epson Link2 or USB Display Plug-In Transferring from CF/SD Memory Cards Transferring Data to the ViewerSupported types of memory cards Removing a CF/SD memory cards Inserting CF/SD memory cardsR41A0K180 User’s Guide Copying particular data Copying all dataChecking the copied data on the viewer When selecting only one file to copy, select Copy this File Transferring from USB Devices Connecting a USB deviceCopying all data Transferring from the Computer Select Browse USB device using the Up or Down keyTransferring to USB Storage Devices or CF/SD Memory Cards Transferring Data from the ViewerCopying Data within Backup Files Transferring to the Computer Connecting the computerFor Windows Copying via the Epson Link2 softwareCopying via the Explorer Disconnecting the viewer from the computerFor Macintosh For Macintosh Photo Viewing ImagesViewing Photos and Videos Photo/Video file formats supported by the viewerVideo Displaying photos or videosHow to see the contents screen Switching the screen Displaying information Switching the view modePhoto Rotating a photo Zooming a photoPlaying back sound memo Displaying photo enhancePlaying videos Editing a photo Editing PhotosRAW processing Managing Files and FoldersDisplaying photos as a slide show Setting folders as Private Changing a files or folders name Deleting files or folders Copying/Moving files or folders Protecting files or folders Setting Home screen wallpaper or folder icons Using ratings to filter your photos Monitoring the Color of Images Setting the screen saverAbout the Pop Up Menu For video files For photo filesR41A0K180 User’s Guide Registering a watermark Creating Custom PrintPreparing to Print Available types of paperUsing the Print Wizard Menu Selecting a photo Creating Custom PrintRetouching a photo R41A0K180 User’s Guide Cropping a photo Setting the layout Menu Printing photos Setting Printing Original Photo Making Copies of Custom PrintBy pressing the Menu key, you can select all JPEG, RAW Printing Contact SheetTransferring Audio Data from the Computer Playing MusicAudio file formats supported by the viewer Selecting the category Starting PlaybackBasic operations while playing music Resume playRepeat and Shuffle Play Playback order setting Using the Features for MusicAudio equalizer setting Repeat settingCreating a Playlist on the Viewer Customizing equalizer settingDeleting album tracks from the viewer To delete a Playlist/remove tracks from a Playlist To add tracks to a created PlaylistTo change track order of a created Playlist About the Audio Pop Up MenuChanging the Viewer Settings Customizing SettingsR41A0K180 User’s Guide LCD Settings LCD Brightness Viewing on a TV Using A/V OutInstalling the battery MaintenanceCleaning the Viewer Preparing the Battery Charging the battery Removing the battery Do not carry loose batteries in your pocket.Warning Error messages / Icons TroubleshootingCannot access data Power supply problemsViewing and playback problems Power does not turn onColor space information cannot be recognized Data is not displayedMovie is not displayed clearly or stops abruptly Cannot access the existing folders Operation problemsSound breaks off when the video or audio is played No sound comes out when a video is playedCannot delete Cannot copyCannot set/unset as a private folder Image color is different Printing problemsResetting the Viewer Cannot printFormatting Data in the Viewer Help for Users in North America Customer SupportContacting Customer Support Before Contacting EpsonSpeak to a Support Representative Purchase Supplies and AccessoriesHelp for Users in Europe Help for Users in AustraliaYour Dealer Help for Users in SingaporeEpson Helpdesk Epson HelpDesk Phone 65 6586 Help for Users in ThailandHelp for Users in Vietnam Help for Users in IndonesiaEpson Hotline Epson Service CenterTechnical Support Hotline Help for Users in Hong KongHelp for Users in Malaysia Internet HomeEpson India Regional Offices Help for Users in IndiaEpson Trading M Sdn. Bhd Epson India Head Office BangaloreHelpline Help for Users in the PhilippinesR41A0K180 User’s Guide AC adapter Model A351H Technical SpecificationsStandards and Approvals Model G971ABattery Model D111A SpecificationsGeneral HDD ElectricalInterface BatteryAC adapter Following options are available for the viewer About Optional AccessoriesKey IndexScreen