R41A0K180 User’s Guide
Sound breaks off when the video or audio is played
Cause
The bit rate of the file is too high.
What to do
Check the bit rate. For details about video files, see "Photo/Video file formats supported by the viewer" on page 43. For details about audio files, see "Audio file formats supported by the viewer" on page 76. You can convert and transfer video and audio files with the Epson Link2 software.
No sound comes out when a video is played
Cause
The Audio Codec of the data is not supported.
What to do
Check the audio codec and the volume. For details about audio codec, see "Photo/Video file formats supported by the viewer" on page 43. You can convert and transfer video files with the Epson Link2 software.
Operation problems
Cannot use the keys on the viewer
Cause
The keys are deactivated because the power switch is set to Hold.
What to do
Check if the power switch is not set to Hold. If so, slide the power switch back to the middle.
Cannot access the existing folders
Cause
The set language does not support the folders’ language.
What to do
Renaming the folder correctly enables you to access it. Alternatively, change the language setting. For details, see "Changing the Viewer Settings" on page 83.
Troubleshooting 94