Epson P-6000 manual Data is not displayed, Color space information cannot be recognized

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R41A0K180 User’s Guide

The data is not displayed

Cause

The photo, video, or audio file you selected is not supported.

The data is broken.

The LCD Brightness setting is too dark.

The video cable is connected to the viewer

There is too much data to display on the screen at one time

What to do

See "Photo/Video file formats supported by the viewer" on page 43 or "Audio file formats supported by the viewer" on page 76 and make sure the data is supported. Also, check the codec of the data if you are trying to display a video file. You can convert and transfer video and audio files with the Epson Link2 software.

Copy the data again.

See "Changing the Viewer Settings" on page 83 and make sure the LCD Brightness setting is set properly.

Disconnect the video cable to display the LCD.

Divide the data into multiple folders and switch to computer view. For details on switching the view mode, see "Switching the view mode" on page 47.

The color space information cannot be recognized

Cause

The color space information cannot be recognized with the viewer if you edit the image with image edit software.

What to do

Set the color space from Settings. For details, see "Changing the Viewer Settings" on page 83.

The movie is not displayed clearly or stops abruptly

Cause

The bit rate of the data is too high.

What to do

Check the bit rate. For details, see "Photo/Video file formats supported by the viewer" on page 43. You can convert and transfer video files with the Epson Link2 software.

Troubleshooting 93

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Contents User’s Guide Contents Transferring Data from the Viewer Creating Custom Print Customizing Settings Appendix a Customer Support Index Copyright and Trademarks Copyright 2008 Seiko Epson Corporation. All rights reserved Safety Safety InstructionsImportant Safety Instructions When using the viewerWhen using the battery R41A0K180 User’s Guide When storing the batteries When disposing of the batteriesWhen using the AC adapter R41A0K180 User’s Guide When using a memory card When using the LCDWhen storing, maintaining, or transporting the viewer Safety requirements Safety information for United Kingdom usersFor United Kingdom, Hong Kong, and Singapore users R41A0K180 User’s Guide Main Features IntroductionImportant Notice Getting Started PartsFront Back LCD and control panel Turning the power on Setting Up the ViewerTurning the power off Holding the key operations How to use the Home screenMenu items About the SoftwareFor Windows users Installing the softwareFor Macintosh users Uninstalling the SoftwareSelect Epson Link2 or USB Display Plug-In Transferring Data to the Viewer Transferring from CF/SD Memory CardsSupported types of memory cards Removing a CF/SD memory cards Inserting CF/SD memory cardsR41A0K180 User’s Guide Copying all data Copying particular dataChecking the copied data on the viewer When selecting only one file to copy, select Copy this File Transferring from USB Devices Connecting a USB deviceCopying all data Transferring from the Computer Select Browse USB device using the Up or Down keyTransferring to USB Storage Devices or CF/SD Memory Cards Transferring Data from the ViewerCopying Data within Backup Files Transferring to the Computer Connecting the computerFor Windows Copying via the Epson Link2 softwareDisconnecting the viewer from the computer Copying via the ExplorerFor Macintosh For Macintosh Viewing Photos and Videos Viewing ImagesPhoto/Video file formats supported by the viewer PhotoVideo Displaying photos or videosHow to see the contents screen Switching the screen Displaying information Switching the view modePhoto Rotating a photo Zooming a photoDisplaying photo enhance Playing back sound memoPlaying videos Editing a photo Editing PhotosManaging Files and Folders RAW processingDisplaying photos as a slide show Setting folders as Private Changing a files or folders name Deleting files or folders Copying/Moving files or folders Protecting files or folders Setting Home screen wallpaper or folder icons Using ratings to filter your photos Monitoring the Color of Images Setting the screen saverAbout the Pop Up Menu For video files For photo filesR41A0K180 User’s Guide Preparing to Print Creating Custom PrintAvailable types of paper Registering a watermarkUsing the Print Wizard Menu Selecting a photo Creating Custom PrintRetouching a photo R41A0K180 User’s Guide Cropping a photo Setting the layout Menu Printing photos Setting Printing Original Photo Making Copies of Custom PrintBy pressing the Menu key, you can select all JPEG, RAW Printing Contact SheetPlaying Music Transferring Audio Data from the ComputerAudio file formats supported by the viewer Selecting the category Starting PlaybackResume play Basic operations while playing musicRepeat and Shuffle Play Audio equalizer setting Using the Features for MusicRepeat setting Playback order settingCustomizing equalizer setting Creating a Playlist on the ViewerDeleting album tracks from the viewer To delete a Playlist/remove tracks from a Playlist To add tracks to a created PlaylistTo change track order of a created Playlist About the Audio Pop Up MenuChanging the Viewer Settings Customizing SettingsR41A0K180 User’s Guide LCD Settings LCD Brightness Viewing on a TV Using A/V OutCleaning the Viewer MaintenancePreparing the Battery Installing the batteryCharging the battery Removing the battery Do not carry loose batteries in your pocket.Warning Error messages / Icons TroubleshootingViewing and playback problems Power supply problemsPower does not turn on Cannot access dataData is not displayed Color space information cannot be recognizedMovie is not displayed clearly or stops abruptly Sound breaks off when the video or audio is played Operation problemsNo sound comes out when a video is played Cannot access the existing foldersCannot copy Cannot deleteCannot set/unset as a private folder Resetting the Viewer Printing problemsCannot print Image color is differentFormatting Data in the Viewer Contacting Customer Support Customer SupportBefore Contacting Epson Help for Users in North AmericaHelp for Users in Europe Purchase Supplies and AccessoriesHelp for Users in Australia Speak to a Support RepresentativeHelp for Users in Singapore Your DealerEpson Helpdesk Help for Users in Vietnam Help for Users in ThailandHelp for Users in Indonesia Epson HelpDesk Phone 65 6586Epson Hotline Epson Service CenterHelp for Users in Malaysia Help for Users in Hong KongInternet Home Technical Support HotlineEpson Trading M Sdn. Bhd Help for Users in IndiaEpson India Head Office Bangalore Epson India Regional OfficesHelpline Help for Users in the PhilippinesR41A0K180 User’s Guide Standards and Approvals Technical SpecificationsModel G971A AC adapter Model A351HSpecifications Battery Model D111AGeneral HDD ElectricalBattery InterfaceAC adapter Following options are available for the viewer About Optional AccessoriesKey IndexScreen