Philips 298P4, 298X4 user manual Customer Care & Warranty

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7. Customer care and warranty

7.2 Customer Care & Warranty

For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below.

Contact Information for WESTERN EUROPE region:

Country	CSP	Hotline Number		Price	Opening hours

Austria	RTS	+43	0810 000206	€ 0.07	Mon to Fri : 9am - 6pm
Belgium	Ecare	+32	078 250851	€ 0.06	Mon to Fri : 9am - 6pm

Cyprus	Alman	800 92 256		Free of charge	Mon to Fri : 9am - 6pm
Denmark	Infocare	+45	3525 8761	Local call tariff	Mon to Fri : 9am - 6pm

Finland	Infocare	+358 09 2290 1908		Local call tariff	Mon to Fri : 9am - 6pm
France	Mainteq	+33	082161 1658	€ 0.09	Mon to Fri : 9am - 6pm

Germany	RTS	+49	01803 386 853	€ 0.09	Mon to Fri : 9am - 6pm
Greece	Alman	+30	00800 3122 1223	Free of charge	Mon to Fri : 9am - 6pm
Ireland	Celestica	+353 01 601 1161		Local call tariff	Mon to Fri : 8am - 5pm

Italy	Anovo Italy	+39 840 320 041 € 0.08		€ 0.08	Mon to Fri : 9am - 6pm
Luxembourg	Ecare	+352 26 84 30 00		Local call tariff	Mon to Fri : 9am - 6pm

Netherlands	Ecare	+31	0900 0400 063	€ 0.10	Mon to Fri : 9am - 6pm
Norway	Infocare	+47	2270 8250	Local call tariff	Mon to Fri : 9am - 6pm

Poland	MSI	+48	0223491505	Local call tariff	Mon to Fri : 9am - 6pm
Portugal	Mainteq	800 780 902		Free of charge	Mon to Fri : 8am - 5pm

Spain	Mainteq	+34	902 888 785	€ 0.10	Mon to Fri : 9am - 6pm

Sweden	Infocare	+46	08 632 0016	Local call tariff	Mon to Fri : 9am - 6pm
Switzerland	ANOVO CH	+41	02 2310 2116	Local call tariff	Mon to Fri : 9am - 6pm

United Kingdom	Celestica	+44	0207 949 0069	Local call tariff	Mon to Fri : 8am - 5pm

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Contents Troubleshooting & FAQs Table of Contents Operation Safety precautions and maintenanceNotational Descriptions Waste Electrical and Electronic Equipment Disposal of product and packing material298X4 Setting up the monitorInstallation Package contents 298P4Connecting to your computer Depending on the capabilities of your Office, Photo, Movie, Game Operating the monitorIndependent audio playback, regardless of video input For example, if you selected Audio Source asBasic and simple instruction on the control keys Swivel Resolution notificationHeight adjustment OSD MenuConnectivity in a comfortable way Why do I need it?With the ultra high resolution Philips How to enable MultiView by hotkey?PbP Picture by Picture By-side of another signalMultiView selection menu appears Press or button to select DetectedBottom-Left Swap a and B source in PbP modeTop-Left Top-Right Off Stop MultiView functionRemove the Base Assembly for Vesa Mounting How does it work? What is it?Image Optimization SmartImageFirst launch -Wizard SmartContrastPhilips SmartControl Premium Off No optimization by SmartImageImage Optimization Color menu Eco Power menu Options menu OptionAuto Pivot Image Optimization Image Optimization SmartDesktop Guide Task Tray Menu DisabledSmartDesktop Other alternative path Vista Image Optimization Center Partition 1 horizontal bottom Vertical Split Left SmartDesktop Partition DefinitionsInto three evenly sized vertical regions Center Partition 3 horizontal bottomInto four evenly sized regions Horizontal SplitBottom Right side Vertical Even SplitJapanese, Korean Technical SpecificationsPower298P4QAJEB Mtbf Crystalclear Resolution & Preset ModesPower Management Definition298P4QJEB Power ManagementLuminance uniformity, color rendition and image stability User mode is used for TCO Certified complianceRegulatory Information Lead-free ProductLow energy consumption to minimize climate impact Reflecting environmental, social and economic responsibilityBenefits of Epeat Epeat Electronic Product EnvironmentalThis product is in conformity with the following standards Reorient or relocate the receiving antenna Energy Star Declaration 298P4QJEB,298X4QJABCommission Federale de la Communication FCC Declaration EN 55022 Compliance Czech Republic Only 298P4QJEB,298X4QJAB Nur original-Ersatzteile verwendet werden Paikka/IlmankiertoPlassering/Ventilasjon Auf der Rückwand des Gerätes befindet sichChina RoHS EU Energy Label298P4QJEB,298X4QJABTypes of Pixel Defects Customer care and warrantyPhilips’ Flat Panel Monitors Pixel Defect Policy Pixels and Sub pixelsDark subpixel Black Dot DefectsProximity of Pixel Defects Total bright dot defects of all typesCustomer Care & Warranty Lithuania UAB Servicenet Bulgaria LAN ServiceHungary Profi Service +36 1 814 8080General Latvia ServiceNet LV0800 Mon.~Fri am-530pm Hong Kong Contact Information for ChinaAustralia 1300 360 Mon.~Fri am-530pmPhilippines EA Global Supply Chain Solutions ,IncTechnostar Service Vietnam Minh City BranchSatisfactory, you can do manual adjustments via the OSD menu TroubleshootingImage appears distorted.Text is fuzzy or blurred SmartControl Premium FAQsReconnect your USB peripherals Theft Deterence is Enabled General FAQs Q10 Are Philips monitors Plug-and-Play? Q9 Can I connect my monitor to any PC, workstation or Mac?Multiview FAQs Daisy Chain FAQs