7 Troubleshooting notes
Malfunctions | Possible causes | Elimination measures |
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Device cannot be switched on or | switch off the device, disconnect the | |
“cable”/“error” appears in the display |
| LNB line, eliminate the |
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No reception after switching on the receiver, | no signal available or the signal is too weak | check the installation (e.g. selected |
signal LED is on |
| LOF of the LNB), if necessary, redirect |
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| the satellite antenna |
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During operation: reception is interrupted, | receiving interferences due to effects of | use bigger satellite antenna |
signal LED is fluttering or remains on. The | the weather: heavy rain or snow, heavy |
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audio signal is interfered. | layer of clouds |
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Only with individual channels there are | receiving interferences due to the | direct the satellite antenna in an |
frequent disturbances in form of interruptions | irradiation of adjacent satellites (e.g. of the | optimal way to ASTRA, then drive the |
and whistleing in the audio signal. These | satellite position 16° east) | satellite antenna by approx. 0.5 to 1° |
disturbances are not put down to effects of |
| east. This reduces the irradiation |
the weather |
| considerably. |
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No DMX channels can be received | the access to these channels is blocked | check whether the smart card is |
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| inserted in the card slot (observe the |
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| notes for inserting the card). Switch |
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| the device off and on again. Consult |
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| the sales representative |
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The satellite television receiver connected to | when you use a V/H LNB, the polarisation of | switch off the ADR receiver or switch |
the ADR receiver cannot receive all TV | the satellite antenna is given if the ADR | it to standby mode. |
channels | receiver is on. |
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