Arcam AVR400 manual Speakers, Or DTS decoding modes, Pro Logic, Hum on the analogue input, Source

Problem	Check that...
Sound only comes from some	< you have an appropriate surround source selected and playing.
of the speakers	< the BD/DVD disc is encoded in the appropriate format, and the correct
	format has been selected in the disc start menu of the BD player (if
	applicable).
	< the BD/DVD player has been set to output ‘bitstream’ audio on the digital
	output.
	< the display window indicates that the disc you are playing is a multichannel
	recording (you may need to press the INFO key several times until you get to
	the ‘incoming format’ display).
	< all the speakers are correctly connected to the speaker terminals and are
	secure.
	< you have not selected ‘Stereo’ as the decoding mode.
	< your speaker balance is correct.
	< you have configured the AVR400 to include all the speakers in your system.
Unable to select Dolby Digital	The AVR400 can only apply Dolby Digital and DTS decoding to sources which
or DTS decoding modes	have been encoded in the same format.
	Check that:
	< digital source is selected and connected.
	< the source is playing appropriately encoded material.
	< the BD/DVD disc is encoded in the appropriate format and that the
	correct format has been selected in the disc start menu of the BD player (if
	applicable).
	< the BD/DVD player has been set to output ‘bitstream’ audio on the digital
	output.
When playing a Dolby Digital	< you have a digital connection from your BD player.
BD, the AVR400 selects Dolby	< sometimes Dolby Digital BD/DVD discs contain material at either the
Pro Logic	beginning or the end of the main movie that is not in full 5.1 format, but in
	two-channel or Pro Logic decoding.
Hum on the analogue input	< all cables are making a good connection. If necessary withdraw the cable
	from the connector and plug it fully in again (turn the power off before
	doing this).
	< the connections inside the source cable connector are not broken or badly
	soldered.
	< if the hum originates only when one particular source component is
	connected, that an aerial cable, or dish connection to this source is ground
	isolated. Contact your installation contractor.
There is radio or television	< where the interference is coming from. Switch off each source component in
reception interference	turn, then any other equipment. Most electronic equipment does generate
	low levels of interference.
	< try re-arranging cabling from the nuisance source away from other cabling.
	< ensure that the cabling used is high quality, specified for its purpose, and is
	properly screened.
	< if the problem persists, contact your dealer.

Problem	Check that...
The source switching changes	< there are no static or impulse interference problems caused by nearby power
randomly or freezes on one	equipment switching, e.g., heating or air conditioning control. Switch the
source	AVR400 off, wait ten seconds, then switch it on again to clear an operating
	problem. Contact your installer if the problem returns or persists.
	< there is no direct sunlight shining on the infra-red detector behind the front
	panel display.
Volume is always too loud	< the ‘max on volume’ setting is not set too high.
when I turn on
When Zone 2 is put into	< the ‘zone standby‘ setting in the setup menu is set to LOCAL.
standby, the main zone is also
switched off
When a USB memory device is	< a USB memory device is connected that conforms to the mass storage class.
connected, ‘USB’ is not shown	< a USB hub is not being used.
in the network client’s list of
folders
If files on a USB memory	< the USB device is formatted in FAT16 or FAT32.
device cannot be played:	< the USB device does not have multiple partitions.
	< the files are in a compatible format.
If files on a computer cannot	< the files are in a compatible format.
be played	< the computer is connected via a network and not USB – the AVR400 USB
	port cannot be used for a direct connection to a computer
If you cannot connect to a	< the Ethernet cable you are using is correctly connected between the AVR400
wired network	and the network hardware.
	< the network is set up for fixed IP addressing and you have the AVR400 set to
	use DHCP.
	< the network is set up for DHCP and you have the AVR400 set to use fixed IP
	addressing.
If you cannot connect to a	< the station is still broadcasting or is not congested – try again later.
favourite internet radio station
If the internet radio station	< the radio station does not have a low bit rate (use the INFO key to find this or
sound quality is poor or	look on the OSD).
broken	< the network is not slow or congested.

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