TANDBERG D1389801 user manual General Use, Restart and shutdown, Tandberg Content Server

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TANDBERG Content Server User Manual

3 General Use

TANDBERG Content Server

The Content Server will always be turned on and be available to record conference calls.

The unit itself should not be available to users at anytime.

If the system does not respond:

ƒCheck the LCD panel to determine if the unit is switched on and ‘live’.

ƒMake sure that the Content Server is switched on by using the On/Off switch located at the rear of the unit.

ƒRestart the Content Server using the LCD panel. For details, see section 3.1, Restart and shutdown.

or,

ƒRestart the H.323 service on the Content Server (this will only affect the calls which are live at the time of the restart, but will not affect any users accessing recorded content on the server). For details on how to restart the H.323 service without restarting the Content Server, see the Administrator Settings chapter.

3.1 Restart and shutdown

The server can be restarted and shutdown via the LCD panel.

NOTE: It is not recommended to shutdown or restart the Content Server while calls are in progress. If THE CONTENT SERVER is in a call and the server is restarted or shutdown, calls in progress will fail and will not be recorded.

The LCD panel display indicates the current status of the Content Server.

<IP Address>

 

IN CALL

LCD panel display when a call is currently in progress.

<IP

Address>

LCD panel display when no calls are currently in progress.

NOT

IN CALL

 

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Contents Content Server Trademarks and Copyright DisclaimerIii Production of products Environmental IssuesWaste handling Operator Safety Summary Equipment MarkingsPage Contact us End-User License Information Table of Contents 101 Features at a glance IntroductionInstallation PrecautionsRack Mounting optional Installation site preparationsUnpacking LAN cable Connecting cablesPower cable Return IP Address Setting ConfigurationIP setting configuration Static IP configuration Content Server configurationUser configuration QuickTime installation Installing QuickTimePage Tandberg Content Server General UseRestart and shutdown If the system does not respondHow to shutdown the Content Server Restoring the Content Server to factory settingsHow to restart the Content Server How to restore the Content Server to factory settings Administrator Settings Administrator Settings dropdown Menu containsSite Settings Site Settings containContent Server Properties Not take effect until the service is restarted Restart Service Gatekeeper GatekeeperDiscovery IP Address3 H.323 ports Use static portsSite Codec Support Line settings Transcoding Line Transcoding Line Properties 3 H.239 Capabilities Call options Supported callSpeeds Maximum timeAdvertised Codecs Transcoding Codec Support Transcoding Templates TIPWindows Media 8 Multicast Default Base Template WMV8-MulticastDefault.xmlTemplate name Output type Real Media 10 High Bitrate Audio Streams RM10Archiving Line Properties Codec SupportH323-ASF-Multicast.xml Archiving TemplatesWindows Media ASF H323 Multicast Base Output User Management Adding Users Changing Privileges Managing UsersDeleting users Template Editor Template List Existing Template Editing an Existing TemplateEditing a New Template Screen Serverpush Output Screen File Output Information Creating a New Template Template typesWindows Media Picture PIP locationFilename base File OutputDirectory Server Push Network Server nameQuickTime File OutputReal Media 7.7 H.323 Writer Using the Multicast Templates Template creation tipsStill Image 8.1 PIPPage Page Page Page Page Page Page Software Upgrade Creating and Editing Content Page Creating Conferences Speed Make a call Recording TypeArchive Call State Information Live View Watch Page Conference Views Editing Conferences Page Slide List Media URL List Content Editor Dimensions Uploading SlidesFormats FilesizePage Deleting Slides Adding MarkersRemoving Markers Dialing in to the Content Server Page Scheduling a Call with TMS Viewing Content Conference Test Example screen displayContent Viewer Content Window has three partsVideo Display Video Controls Slide BarTime Display Play and PauseAudio Bit rate Image size Index Conference Views Sorting Conferences Searching for Conferences Conferences Views Recorded ConferencesTitles and Details Scheduled ConferencesAccess to a Recorded Conference Appendices Commands Appendix 1 LED panel menu structurePlayer version Recommended player versions Platform Browser version Streaming content formatAppendix 2 Compatibility Platform Browser version Streaming content format Appendix 3 Troubleshooting guide 100 Appendix 4 Example XML File 102 Appendix 5 Tandberg Content Server port assignment