TANDBERG D1389801 user manual QuickTime installation, Installing QuickTime

Page 18

TANDBERG Content Server User Manual

2.3.5 QuickTime installation

NOTE:

Read this section only if you require calls to be recorded and streamed in the

 

QuickTime® format.

 

If you will be recording calls in two formats only - Windows Media and Real

 

Media, you do NOT need to install QuickTime on the server.

 

QuickTime can be installed and enabled on the Content Server at any time,

 

so you can defer this installation until (and if) it is required.

NOTE:

The Content Server ships with QuickTime support turned off by default. Do

 

not enable the QuickTime codec in the Codec Support settings unless

 

QuickTime has been manually installed on the Content Server.

Installing QuickTime:

1.Remote desktop to the IP address of the CONTENT SERVER

2.Log in as an administrator

3.Use a Web Browser to navigate to the Apple QuickTime download site

4.Click on the link QuickTime standalone installer. Do not install the iTunes version of QuickTime. At the time of writing this manual, the link to download the standalone version of QuickTime was : http://www.apple.com/quicktime/download/standalone.html

5.Run the QuickTimeInstaller.exe file

6.Follow the installation prompts

7.Click on Finish when the installation has been completed

8.Log off to terminate the remote desktop connection

9.Log in to the Content Server as an administrator

10.In Administrator Tools: Site Settings, enable QuickTime in the Site Codec Support.

11.Click Save.

12.Enable QuickTime in Line Settings for all lines where QuickTime recording is required. You can do this from Trancoding Codec Support section for Transcoding

8

Image 18
Contents Content Server Trademarks and Copyright DisclaimerIii Environmental Issues Waste handlingProduction of products Operator Safety Summary Equipment MarkingsPage Contact us End-User License Information Table of Contents 101 Features at a glance IntroductionInstallation PrecautionsInstallation site preparations UnpackingRack Mounting optional Connecting cables Power cableLAN cable IP Address Setting Configuration IP setting configurationReturn Static IP configuration Content Server configurationUser configuration QuickTime installation Installing QuickTimePage Restart and shutdown Tandberg Content ServerGeneral Use If the system does not respondRestoring the Content Server to factory settings How to restart the Content ServerHow to shutdown the Content Server How to restore the Content Server to factory settings Administrator Settings Administrator Settings dropdown Menu containsSite Settings Site Settings containContent Server Properties Not take effect until the service is restarted Restart Service Discovery GatekeeperGatekeeper IP Address3 H.323 ports Use static portsSite Codec Support Line settings Transcoding Line Transcoding Line Properties 3 H.239 Capabilities Speeds Call optionsSupported call Maximum timeAdvertised Codecs Transcoding Codec Support Transcoding Templates TIPTemplate name Output type Windows Media 8 Multicast Default Base TemplateWMV8-MulticastDefault.xml Real Media 10 High Bitrate Audio Streams RM10Archiving Line Properties Codec SupportArchiving Templates Windows Media ASF H323 Multicast Base OutputH323-ASF-Multicast.xml User Management Adding Users Managing Users Deleting usersChanging Privileges Template Editor Template List Existing Template Editing an Existing TemplateEditing a New Template Screen Serverpush Output Screen File Output Information Creating a New Template Template typesWindows Media Picture PIP locationFile Output DirectoryFilename base Server Push Network Server nameQuickTime File OutputReal Media 7.7 H.323 Writer Still Image Using the Multicast TemplatesTemplate creation tips 8.1 PIPPage Page Page Page Page Page Page Software Upgrade Creating and Editing Content Page Creating Conferences Make a call Recording Type ArchiveSpeed Call State Information Live View Watch Page Conference Views Editing Conferences Page Slide List Media URL List Content Editor Formats DimensionsUploading Slides FilesizePage Deleting Slides Adding MarkersRemoving Markers Dialing in to the Content Server Page Scheduling a Call with TMS Viewing Content Conference Test Example screen displayContent Viewer Content Window has three partsVideo Display Video Controls Slide BarPlay and Pause AudioTime Display Bit rate Image size Index Conference Views Sorting Conferences Searching for Conferences Conferences Views Recorded ConferencesTitles and Details Scheduled ConferencesAccess to a Recorded Conference Appendices Commands Appendix 1 LED panel menu structurePlatform Browser version Streaming content format Appendix 2 CompatibilityPlayer version Recommended player versions Platform Browser version Streaming content format Appendix 3 Troubleshooting guide 100 Appendix 4 Example XML File 102 Appendix 5 Tandberg Content Server port assignment