Pioneer VSX-01THX Additional information Chapter, Troubleshooting, Power, No sound

13Additional information

Chapter 13:

Additional information

Troubleshooting

Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another component. Investigate the other components and electrical appliances being used. If the trouble cannot be rectified even after exercising the checks listed below, ask your nearest Pioneer authorized independent service company to carry out repair work.

Power

Symptom	Remedy
The power does not turn on.	• Make sure that the power cable is plugged in to an active power outlet.
	• Try disconnecting from the power outlet, then plugging back in.
The receiver suddenly switches	• Check that there are no loose strands of speaker wire touching the rear panel or another set of
off or the PHASE CONTROL	wires. If so, re-attach the speaker wires, making sure there are no stray strands.
indicator blinks.	• The receiver may have a serious problem. Disconnect from the power and call a Pioneer authorized
	independent service company.
During loud playback the	• Turn down the volume.
power suddenly switches off.	• Lower the 63 Hz and 125 Hz equalizer levels in the Manual MCACC setup on page 41.
	• Try switching on the digital safety feature (put the receiver into standby, hold down the
	ADVANCED/SURROUND button on the front panel and press  STANDBY/ON to switch between
	SAFETY 1 ON (medium effect), SAFETY 2 ON (more effect) and SAFETY OFF). If the power switches
	off even with SAFETY 2 ON, turn down the volume. With SAFETY 1 ON or SAFETY 2 ON on, some
	features may be unavailable.
The unit does not respond	• Try switching the receiver off, then back on again.
when the buttons are pressed.	• Try disconnecting the power cable, then connect again.
AMP ERR blinks in the display,	• The receiver may have a serious problem. Do not try switching the receiver on. Contact a Pioneer
then the power automatically	authorized independent service company for help.
switches off. The MCACC
blinks and the power does not
turn on.
AMP OVERHEAT blinks in the	• Allow the unit to cool down in a well-ventilated place before switching back on. Check the safety
display, then the power	precautions on page 2 for information on improving heat dispersal.
automatically switches off.
Display blinks 12 TRG ERR.	• An error has arisen in the 12 V trigger jacks. Reconnect accurately then turn the power back on.
The receiver suddenly switches	• The receiver may have a serious problem. Do not try switching the receiver on. Contact a Pioneer
off or DIGITAL PRECISION	authorized independent service company for help.
PROCESSING indicator blinks.

No sound

Symptom

No sound is output when an input source is selected.

No sound output from the front speakers.

Remedy

•Check the volume, mute setting (press MUTE) and speaker setting (press SPEAKERS).

•Make sure the correct input source is selected.

•Check that the MCACC setup microphone is disconnected.

•Make sure the correct input signal is selected (press SIGNAL SEL). Note that when PCM is selected, you won’t be able to hear any other signal format.

•Check that the source component is connected properly (see Connecting your equipment on page 13).

•Check that the speakers are connected properly (see Connecting the speakers on page 21).

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