Planar EP6504K/EP6504K-T, EP5804K/EP5804K-T manual TCP Mode, UDP Mode and Uart

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Table of Contents

LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Using the Display in Portrait Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Using the Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Turning the Display On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Turning the Display Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Selecting the Input Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 OSD Menu Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 OSD Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Navigating Through the Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Using the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Performing basic functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Touchscreen MultiTouch Driver Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Touchscreen (PQLabs) MultiTouch Platform Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Uninstalling the MultiTouch Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Multi-Touch Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

LAN Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Supported Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Configuring VCOM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Function Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Setting Up Email Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

TCP Mode, UDP Mode and UART. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

SMTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

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EP5804K, EP5804K-T, EP6504K and EP6504K-T User Manual

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Contents EP5804K/EP5804K-T, EP6504K/EP6504K-T User Guide Trademark Credits Warranty and Service Plans RoHS Compliance StatementDisclaimer Table of Contents TCP Mode, UDP Mode and Uart Accessing Planar’s Technical Support Website Table of Contents Introduction Safety Information Safety PrecautionsImportant Safety Instructions Recommended Usage What is Temporary Image Retention?Burn-In Versus Temporary Image Retention European Union Disposal Information Normal Usage Guidelines Vesa Mounts, General DescriptionCooling Requirements Cleaning the Display Package Contents Description Quantity Contents of the Accessory Kit Part Installing the Cable Clips Dimensions EP5804KEP5804K T EP6504K EP6504K T Planar EP Series Standard Inputs DVI VGAInstalling the Display Before You BeginInstalling OPS Expansion Optional Operating the Display OSD KeypadOSD Keypad Buttons Key DescriptionsRemote Control Receiver LED Indicators Using the Display in Portrait ModeLED On ConditionUsing the Remote Control Num Function Customer Hex Code Description SourceLocking/Unlocking the OSD Menus Function Customer Hex Code DescriptionChanging the Remote Control Battery Turning the Display OnAdjusting the Volume Turning the Display OffSelecting the Input Source OSD Menu Functions Mode3840x VideoMenu Video Description Setting Mode Menu, Adjust the image Position for VGA input 3840x Menu VideoDNS DVI Main Menu Submenu Description Setting Image Settings Display Settings OSD MenusAudio Settings Basic Settings RTC Submenus Advanced Settings Network Settings Navigating Through the Menus Multi-Display Control System StatusImage Settings Menu Scheme Brightness Contrast Sharpness Saturation HueRange 128~383 Range -50~50 Display Settings Menu Local DimmingAspect Ratio Zoom Auto Scan Select Source Range 0~10 Range On, OffAudio Settings Menu Range -6~6Basic Settings Menu Range 0~15Options On, Off Options 5~120Power LED Real Time Clock Splash Screen Real Time Timer Mode Basic Menu/RTC Real Time Clock MenuRTC Timer Mode User Timer Mode User modeRTC Timer Mode Work Days Timer Mode Work Days modeRTC Timer Mode All Days Timer Mode All Days modeAdvanced Settings Menu Auto Adjustment Image Position Phase Clocks VGA ADC SettingsIrfm OptionsDisplayPort Mode Factory Reset Enable Network Dynamic IP Static IP Address Subnet Mask Advanced Settings Ethernet Setup SubmenuOptions No, Yes Shows the unique address assigned to network interfaces Advanced Settings User ADC Calibration Advanced Settings Menu Monitor ID Video Wall Power On Delay Advanced Settings Multi-Display Control SubmenuOptions Yes, No Frame Matrix Matrix Y Division Division Y Advanced Settings Edid Setup DisplayPortSystem Status Menu Performing basic functions Using the Touch ScreenFunction Action Quickly drag your finger flick in a desired direction Touchscreen MultiTouch Driver Installation Touchscreen PQLabs MultiTouch Platform ContentUninstalling the MultiTouch Driver Multi-Touch FunctionsLAN Control Supported Operating SystemsInstallation Installation Installation Configuring Vcom Create a Remove an Virtual Search Function DescriptionsSearch By IP Configure IP Address WebAdding a Virtual COM Port Removing a COM Port Setting Up Email Alerts LoginLogin Authentication Configuration AdministratorSystem IP Configuration Load Default Setting Firmware Update and Boot Loader Upgrade TCP Mode, UDP Mode and Uart SmtpReset Device Timing Signal CompatibilityFH KHz FV Hz Timing KHzfH HzfV VesaSpecifications Model SpecificationAudio Input Humidity Troubleshooting Issue Check for the followingAccessing Planar’s Technical Support Website Index OPS expansion slot installation Iii

EP6504K/EP6504K-T, EP5804K/EP5804K-T specifications

The Planar EP5804K/EP5804K-T and EP6504K/EP6504K-T represent the forefront of digital signage technology, embodying cutting-edge features and exceptional display characteristics ideal for various professional environments. These 4K Ultra HD displays are designed to deliver stunning visual clarity, making them perfect for retail, corporate, and broadcasting applications.

One of the most significant features of the EP5804K and EP6504K series is their superior resolution of 3840 x 2160 pixels. This level of detail ensures that images are sharp and vibrant, capturing the attention of viewers and enhancing engagement. The displays support a wide color gamut, allowing for more accurate and vibrant colors, which is crucial for presentations that rely on visual data and imagery.

In terms of technology, both models utilize advanced LED backlighting, which results in improved brightness and contrast ratios. This technology ensures that the displays are visually striking, even in brightly lit environments. Additionally, the EP5804K-T and EP6504K-T versions come equipped with touchscreen capabilities, allowing for interactive applications. This improves user engagement, making it easier to navigate content and access information.

Another remarkable characteristic is the robust build quality of these displays. Designed for continuous operation, they can handle extended hours of use without overheating, making them reliable for public display settings. The integration of built-in cooling solutions helps maintain optimal performance levels.

Connectivity options are also a strong point. Both the EP5804K and EP6504K series feature a variety of ports, including HDMI, DisplayPort, and USB, facilitating easy integration with existing systems. The versatility of these displays allows them to be used in a multitude of configurations, whether as standalone units or as part of a larger video wall setup.

Furthermore, the Planar EP5804K and EP6504K series come with a user-friendly interface for easy setup and management. Administrators can quickly configure display settings and control content through intuitive menus. With features such as remote management, users can easily monitor and adjust display settings from a distance, ensuring seamless operation.

In summary, the Planar EP5804K/EP5804K-T and EP6504K/EP6504K-T displays are exceptional choices for anyone seeking high-quality 4K digital signage solutions. Their superior resolution, vibrant color accuracy, durable design, and extensive connectivity options, coupled with interactive features in touchscreen models, make them stand out in a competitive landscape. These displays are indeed a worthwhile investment for businesses looking to elevate their visual communication strategies.