Pantech C120 Troubleshooting checklist, When the “Password” message appears in Phone locked state

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When the “Insert SIM Card” message appears:

If you experience any problem while using your mobile phone, please refer to the following checklist. If the problem still persists, contact your dealer or nearest service carrier.

When the “Insert SIM Card” message appears:

Make sure the SIM card is correctly installed. Check to see if the SIM card is working properly. If it does not work, try to clean the contact points of the card. If it is out of order, take it to the nearest service carrier.

When the “Password” message appears in Phone locked state:

Enter the phone password. The default password is”1234”. If you cannot remember the password, contact the nearest service carrier.

When the “Enter PIN1” message appears:

Input PIN1. If you cannot remember it, contact the nearest Cingular Shop. You can still receive calls even if your mobile phone becomes locked after entering the incorrect PIN1 on three consecutive attempts.

When the “No Service” or “Network Search” appears:

If you cannot make/receive a call when you are indoors or undergrounds where the signal strength is poor, move toward a window or go out to an open area. If you still

Troubleshooting checklist When the “Password” message appears in Phone locked state:

cannot make a connection, contact the nearest service carrier.

When audio quality is poor:

End a call and try again.

When the other party cannot hear you speaking:

Your phone may be set to MUTE. Disable the MUTE function.

When battery lifetime is shorter than usual:

This may happen when you are in an area with low signal strength. Turn off your phone when it is not in use. Change the battery when battery energy is exhausted.

When your mobile phone does not turn on:

Make sure your battery is charged. Check to see if your phone works while recharging the battery.

When you are unable to send a message:

Either you are not registered to receive an SMS service, or you may be in an area where your network service provider cannot provide such a service.

When you are unable to make a call:

Your phone may be set to “fixed dial.” Cancel the “fixed dial” function.

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Contents USERS MANUAL REV01 5U010125000 USUARIO DEL MANUAL5U010125000 REV01 C120COVER.inddC120 USER’S MANUALPhone specifications Dimensions & WeightPower Management Performance DesignSafety precautions Using a mobile phone while driving may be prohibitedSwitch off in restricted areas Switch off in explosive or dangerous areas060613C120ENREV01.indd View Power On/Off Cancel/Back/Text Clear/Edit Exit KeyVolume up/down Joy Stick 4-way Menu Navigation Message Write New, IM, AddressQuick & Easy KeysQuick & Easy Getting started ContentsBasic functions Contents Contents Contents Appendix Glossary Performance and safetyFCC & Industry Canada Regulatory Compliance 060613C120ENREV01.indd 1. Package Contents 2. SIM Card 3. Battery 4. Display Getting started5. Selecting functions and options 6. Keypad Lock Package Contents BatteryPhone Travel chargerSIM Card & Battery Installing/Removing your SIM cardInserting your battery Removing your batteryBattery Do not use a damaged battery or chargerUse your battery for the specified purpose only Battery life inevitably shortens over timeDisplay DisplayDisplay icons You have received one or more WAP push messages Automatic display off Selecting functions and options Selecting functions and optionsTo lock the keypad Keypad LockTo unlock the keypad 060613C120ENREV01.indd Basic functions 1. Switching your phone on or off 2. Making and ending a call3. Answering a call 4. Options during a call 5. Using your headset 6. Selecting menu functions 7. Entering textSwitching your phone on or off & Making and ending a call To switch your phone onTo switch your phone off To make a call using Call LogsTo make a call using Entry Making and ending a callTo make an International call To speed‐dial from EntryTo switch between two calls Answering a callTo answer a call To reply to a missed callTo adjust the call volume To switch your microphone off Mute or on SpeakTo switch your phone’s microphone off To switch your phone’s microphone back onTo switch between two calls Transferring a callMulti‐party calls To end a callTo add a caller to a multi‐party call To view the status of multi‐party call participantsTo answer or make a second call during a multi‐party call To have a private conversation with one participantUsing DTMF tones Searching for a number in Address Book during a callReading or writing a message during a call To search for a name or group in Address BookSelecting menu functions Using your headset & Selecting menu functionsMoving within your phone’s menu and submenu functions Using the Shortcut Key in Standby Mode Selecting menu functionsType the menu number to access the sub-menu quickly NOTE Press the c key to return to the previous menuSymbol mode Entering textInput Mode ABC modeUsing T9 mode To insert a spaceScrolling Clearing Letters and WordsUsing ABC mode display. It may change with each key you pressor deleting any keystrokes ❸ Upon searching a word, input the next textUsing Symbol Mode Using 123 ModeChanging case Applications 6. Camera 7. My Stuff 8. Address Book 9. Settings1. IM 2. Messaging 3. Recent Calls 4. MEdia Net 5. Cingular Mall See the appendix for information about the menu treeIM & Messaging MessagingStarting Instant Messenger Viewing the Conversation LogMessaging Voice mailReceiving a new message Managing memoryWrite New Text MessageMultimedia Message Save Save messages in Messaging DraftLanguage Select English, Spanish or French Edit Subject Edit the message subjectNOTE When more than one slide exists, this menu appears For further details, see Graphics on pageRead Reports When this option is set to On, the recipient’s phone sends a reply to let you know when your message has been read if your carrier’s network supports this functionality Inbox Sent To manage messages in SentOutbox DraftBrowser Msg To manage messages in OutboxSettings Common SettingsTemplates following functionsVoice Mail When the user receives an SI Service Indication messageBrowser Message Memory Info When the user receives an SL Service Load messageautomaticconnection with the corresponding URL. Only an alert occurs Missed Calls Recent CallsReceived Calls Dialed Calls Delete Call LogsCall Time NOTE If no logs exist, the message “List Empty” appearsOTA Settings Service Recent Calls & MEdia NetMEdia Net GPRS InfoMEdia Net BookmarksGo to URL Profiles56 network proxy by inputting the following information Cache Security CertificationsVersion Cache ModeCingular Mall Shop TonesShop Games Shop GraphicsTake a Photo CameraTaking photos The Preview mode Using your Camera OptionsThe Single or Frame Capture mode Photo Album Using the Photo OptionsViewing the saved photos Camera & My Stuff My StuffDRM/Forward Lock Games & AppsMy Stuff AudioGraphics Shop TonesGraphics Alarm To set an alarmTo manage existing alarms ToolsCalendar Monthly ViewMemo Daily ViewEvent View & Edit To create a new event in Event View & EditVoice Memo World TimeTo record a voice memo To manage voice memosCalculator ConverterStopwatch SIM Tool KitMy Stuff & Address Book Address BookMemory Status Name SearchAddress Book Add EntrySpeed Dial To set Speed DialGroup Memory in UseTo edit Speed Dial To remove from Speed DialService Numbers Delete AllCopy All My Phone NumberSettings Main ScreenGreeting ContrastRingtone VolumeAlert Tones Call Key ToneSound Effects Call ForwardWhen Busy When not FoundForward Always On No AnswerCancel All PhoneAnswer Type Auto RedialSecurity Time & DateFlight Mode PIN1 CheckChange Password Change PIN1Phone Lock Phone BarringReset Software VersionNetwork Barring Closed User Group CUGPress the Menu Soft key, select 9.Settings, and then select 8.TTY Appendix 1. Menu tree 2. Access codes 3. Troubleshooting checklist44. Performance and safety 5. Glossary 6. FCC & Industry Canada Regulatory ComplianceMenu tree 1 IM 2 Messaging3 Recent Calls 4 MEdia Net9 Settings Access codes Network Barring Password 4 digitsPIN1 code 4 to 8 digits PIN2 code 4 to 8 digitsTroubleshooting checklist When the “Password” message appears in Phone locked stateWhen the “Enter PIN1” message appears When the “No Service” or “Network Search” appearsTroubleshooting checklist & Performance and safety Performance and safetyWhen you are unable to charge the battery When you are unable to input data into your Address BookCLI Caller Line Identification Services GlossaryCall Barring Call ForwardingGPRS General Packet Radio Service MMSMultimedia Message ServiceSMS Short Message Service GlossaryGlossary & FCC & Industry Canada Regulatory Compliance FCC & Industry Canada Regulatory ComplianceSoft Keys Voice MailHealth and Safety Information FCC FCC & Industry Canada Regulatory ComplianceStatement according to FCC part RF exposure FCC060613C120ENREV01.indd Warranty Protect Your Warranty12 Month Limited Warranty f Product damaged from external causes such as firePANTECH WIRELESS, INC 11240 Warland Drive, Cypress, CA 90630 800060613C120ENREV01.indd 2006.6.13 4575 PM