Mitel MITEL 5603 manual Hold, Transfer, To retrieve the Held Call

Mitel 5603 Wireless Handset User Guide

You can also use these features by pressing the R key on the handset during a call. The table below lists the In-CallMenu features and the associated feature access code method.

In-Call Menu under More	Associated Feature Access Code
Contacts
Microphone off
New Call	R
Hold/Retrieve	R
Release	R4
Call Swap	R2
Join	RR + *80
Call BackI	5
Answer Call Waiting	R2
Call Park	RR + *7#

Hold

1.During a call, press the "More" soft key.

2.Select "Hold/Retrieve" to put the call on hold.

To retrieve the Held Call

1.Press the "More" soft key

2.Select "Hold/Retrieve" to retrieve the call.

Transfer

1.During the call, press the "More" soft key.

2.Select "New Call".

3.Dial the number to which you want to transfer the call and then press the "Call" soft key.

4.Do one of the following:

•to make a blind transfer, select "Release" to hang up and connect the other two parties.

•to make a supervised transfer, wait for an answer, announce the transfer, and then select "Release" to hang up and connect the other two parties.

•to terminate the transfer and return to the held call, press "More" and then select "Call Swap".

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