Troubleshooting
Troubleshooting
This section contains information on how to solve common operational problems, and warnings you may receive.
Go through the following lists if you encounter any problems. If this checklist does not solve the problem, contact your system administrator.
If others have similar problems, there may be a system error.
Operational Problems
Fault | Probable cause | Action or comment |
|
|
|
No display | The battery level is low or the handset | Charge the battery or contact |
| is defective. | system administrator. |
|
|
|
No ringing | The sound off icon is on, or ringer | Long press the Sound off key, or |
| volume set to silent, or the handset is | increase volume, or contact |
| defective. | system administrator. |
|
|
|
Error or Warning Messages
Display shows | Probable cause | Action or comment |
|
|
|
No access | The network is in range, but no | Switch handset off and then switch |
| access rights. | it on again or contact system |
|
| administrator. |
|
|
|
No System. The handset | The handset is out of coverage or | Stop the beep with the Sound off |
beeps once a minute | handset is defective. | key and go into range. |
(during max 30 minutes) |
| Note: When |
with a low tone followed |
| coverage area it can take a couple |
by a high tone (if enabled, |
| of minutes before the handset |
the vibrator also follows |
| automatically has registered into |
the beeps). |
| the system. |
|
| or |
|
| contact system administrator. |
|
|
|
SERVICE required | The handset is defective. | Select reset option on the middle |
options corrupt |
| soft key if available or if no reset |
| option is available or fault does not | |
|
| |
|
| resolve the handset needs repair. |
|
| Note: Display message only |
|
| shown in English. |
|
|
|
SERVICE required | Easy replacement procedure not | Send the handset for service. |
Invalid IPDI | followed correctly or failure during |
|
easy replacement procedure. |
| |
Note: This display |
| |
|
| |
message is only shown in |
|
|
English. |
|
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