EnGenius Technologies EP-490 user manual Ii Auto-Attendant AA configuration On/Off, default = Off

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8.Reset Button

a.Restores base station to factory settings:

i)Base Station security code

ii)Auto-Attendant (AA) configuration:

On/Off, default = Off

Number of rings before AA picks up, default = 2

Custom greeting message cleared

ID assigned to a phone line when AA is disabled, default = ID 10

iii)Operator ID, default = ID 10

iv)Registered handset ID table cleared

b.Call Forwarding table:

i)Call Forwarding On/Off for all registered handsets, default = Off

ii)Clear Call Forwarding numbers for all registered handsets

c.Transfer calls for EP-490 Auto-Attendant Operator to wired PBX operator, if EP-490 is adjunct to the wired PBX, default = transfer to PBX operator off.

Notes:

1.Reset button is indented to prevent accidental system reset.

2.Because the base’s security code is reset and the handset registration table is cleared, all handsets (including administrator) and additional base(s) need to be re-registered after a base station reset.

Additional Base Station Features

1.4-channel Auto-Attendant

a.4 Auto-Attendant can be active at the same time in case of 4 simultaneous incoming calls.

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b.Allows private paging to a single handset (with individual Handset ID) or group paging to a group of handsets (with Group ID).

c.Per line AA enable/disable by administrator.

d.When disabled for a line, the administrator can set all handsets to ring with an incoming call on that line, or a particular Handset/Group ID (either one; not simultaneously) can be assigned to have both incoming and outgoing call privileges on that line. See AA Configuration by Administrator.

e.Up to 128 seconds customizable main greeting message.

2.Optional Outdoor Antenna Kit with cable

3.Supports both DTMF and Pulse dialing

a.From an administrator handset (Handset 10 or 11), press MENU-9-2-3 to select Tone or Pulse dialing mode.

b.Default is Tone dialing.

Administrator Features

Handsets 10 and 11 are designated administrators. Both have the same authority to perform base station administrative functions from their handset menu selections. No password is required and to remember.

1.Auto-Attendant (AA) Configuration

a.Sets number of rings before AA answers (2-9).

b.Turns AA on/off for each of the 4 lines.

c.If AA is turned off, select from two options

i)Ring all registered handsets.

ii)Ring a particular Handset ID (10-99). Only this particular Handset ID can receive incoming and make outgoing calls on that line as well.

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Contents Table of Contents EP-490Safety Instructions General Safety InstructionsProduct Safety Instructions Battery Safety Instructions Regulatory Information FCC ID NNA-EP-490Equipment Checklist CongratulationsBasic Handset Features Line IndicatorVi Battery Strength Handset IllustrationAdditional Handset Features TALK/FLASHPage Line Selection Base Illustration Base Features AntennaIi Auto-Attendant AA configuration On/Off, default = Off Additional Base Station FeaturesAdministrator Features Charger Illustration Charger Features Base Station InstallationGetting Started Handset and Charger Installation Basic Operations Making a Telephone CallMaking an Intercom Call RedialAdjusting Receiver Earpiece Voice Volume Receiving an Intercom CallEnding a Call Placing a Call On HoldBattery Recharge and Replacement MuteDo Not Disturb Silent Ring Key GuardAdvanced Operations Obtain a Specific Handset ID Handset Group SubscriptionCall Transfer Way ConferencingWay Conferencing with a Second Handset Way Conferencing with a Second Phone LineCall Forwarding Auto-Attendant AAPage AA Configuration by Administrator Change AA ParametersChange System Settings by Administrator Phonebook OperationsTo add a new entry To search for a record To erase/edit phonebookMenu Operations Text Messaging Viewing and editing outgoing text messages Sending a text messageReceiving a text message Viewing received text messagesTechnical Specifications MSK