Troubleshooting
If you are having a problem with your unit, check this list for a possible solution before calling for service.
If you cannot solve the problem from the hints given here, or the unit has been physically damaged, call a qualified person, such as your dealer, for service.
English
Symptom
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| Hard to listen to broadcasts | |
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| because of noise. | |
FM/AM |
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| No sound is heard. | |
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| The disc sound is discontinuous. | |
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GENERAL |
| The carrousel does not open or | |
| The disc does not play. | ||
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| close. | |
DISC |
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No picture appears on the screen. | |||
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| The left and right edges of the | |
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| wide picture (16:9) are missing. | |
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| No subtitle appears on the display | |
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| though you have selected the | |
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| initial subtitle language. | |
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| Audio language is different from | |
DVD |
| the one you have selected as the | |
| initial audio language. | ||
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| No sound is heard. | |
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| Unable to operate the DVD player | |
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| as you intend to do. | |
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| The cassette holders cannot be | |
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TAPE |
| opened. | |
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Impossible to record. | |||
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| Display demonstration starts | |
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| automatically during play. | |
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GENERAL |
| Operations are disabled. | |
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Unable to operate the unit from the | |||
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| remote control. | |
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Cause
•Antennas are disconnected.
•The AM loop antenna is too close to the unit.
•The FM antenna is not properly extended and positioned.
Connections are incorrect or loose.
The disc is scratched or dirty.
•The AC power cord is not plugged in.
•The carrousel is locked.
The disc is placed upside down.
•The video cord is not connected correctly.
•An incorrect input has been selected on the TV or monitor.
“4:3 PS” is selected when viewing on a conventional TV (aspect ratio 4:3).
You are playing a disc with DTS Digital Surround.
The
Power supply from the AC power cord has been cut off while the tape was running.
Small tabs on the back of the cassette are removed.
Display demonstration has not been canceled yet.
The
•The path between the remote control and the remote sensor on the unit is blocked.
•The batteries are exhausted.
Action
•Reconnect the antennas correctly and securely.
•Change the position and direction of the AM loop antenna.
•Extend the FM antenna at the best position.
Check all connections and make corrections. (See pages 6 to 9.)
Clean or replace the disc. (See page 37.)
•Plug the AC power cord.
•Unlock the carrousel. (See page 16.)
Place the disc with the label side up.
•Connect the video cord correctly.
•Select the correct input on the TV or monitor.
Select “4:3 LB.” (See page 29.)
Some DVDs are programed to always display no subtitle initially. If this happens, press SUBTITLE on the remote control after starting play.
Some DVDs are programed to always use the original language initially. If this happens, press AUDIO on the remote control after starting play.
This unit cannot output DTS sound without connecting a decoder compatible with DTS Digital Surround.
Press and hold DUBBING until “INITIAL” appears on the display (so that you can operate the DVD player normally).
Turn on the unit.
Cover the holes with adhesive tape.
Press CANCEL/DEMO on the unit. (See page 9.)
Unplug the AC power cord and then plug it back in.
•Remove the obstruction.
•Replace the batteries.
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