Trouble-Shooting, Top | ProForm 831.299450 guide

TROUBLE-SHOOTING

Most treadmill problems can be solved by following the simple steps below. Find the symptom that applies, and follow the steps listed. If further assistance is needed, call our toll-free HELPLINE at 1-800-736-6879, Monday through Saturday, 7 a.m. until 7 p.m. Central Time (excluding holidays).

1.SYMPTOM: THE POWER DOES NOT TURN ON

a.Make sure that the power cord is plugged into a surge suppressor, and that the surge suppressor is plugged into a properly grounded outlet (see page 8). Use only a single-outlet surge suppressor that is UL 1449 listed as a transient voltage surge suppressor (TVSS). The surge suppressor must have a UL suppressed voltage rating of 400 volts or less and a minimum surge dissipation of 450 joules. The surge suppressor must be electrically rated for 120 volts AC and 15 amps. Important: The treadmill is not compatible with GFCI-equipped outlets.

b.After the power cord has been plugged in, make sure that the key is fully inserted into the console.

c. Check the circuit breaker located on the treadmill near the power cord. If the switch protrudes as shown, the circuit breaker has tripped. To reset the circuit breaker, wait for five minutes and then press the switch back in.

d. Check the on/off switch located on the treadmill near the power cord. The switch must be in the on position.

2. SYMPTOM: THE POWER TURNS OFF DURING USE

c
Tripped	Reset
d
On
Position

a. Check the circuit breaker located on the treadmill frame near the power cord (see 1. c. above). If the circuit breaker has tripped, wait for five minutes and then press the switch back in.

b. Make sure that the power cord is plugged in.

c. Remove the key from the console. Reinsert the key fully into the console.

d. Make sure that the on/off switch is in the on position.

e. If the treadmill still will not run, please call our toll-free HELPLINE.

3. SYMPTOM: THE DISPLAYS OF THE CONSOLE DO NOT FUNCTION PROPERLY

a. Remove the key from the console and unplug the power cord.
Remove the screws from the hood and carefully remove the	1/8Ó
hood. Locate the Reed Switch (21) and the Magnet (43) on the	1/8Ó	42
	76
left side of the Pulley (42). Turn the Pulley until the Magnet is

		43
aligned with the Reed Switch. Make sure that the gap between	21	43
the Magnet and the Reed Switch is about 1/8Ó. If necessary,
loosen the Reed Switch Screw (76) and move the Reed Switch	Top
slightly. Retighten the Screw. Re-attach the hood, and run the	View
treadmill for a few minutes to check for a correct speed reading.

4.SYMPTOM: THE INCLINE OF THE TREADMILL DOES NOT CHANGE CORRECTLY OR DOES NOT CHANGE WHEN IFIT.COM CDÕS AND VIDEOS ARE PLAYED

a.With the key inserted in the console, press one of the INCLINE buttons. While the incline is changing, re- move the key. After a few seconds, re-insert the key. The treadmill will automatically rise to the maximum incline level and then return to the minimum level. This will recalibrate the incline.

ProForm 831.299450 user manual Trouble-Shooting, Symptom the Power does not Turn on, Top