Problem | Reason | Solution |
Programme time does not | There might be unbalanced load in the machine. | Automatic unbalanced load detection system |
countdown. (*) |
| might be activated due to the unbalanced |
|
| distribution of the laundry in the drum. |
Machine does not switch to | There might be unbalanced load in the machine. | Automatic unbalanced load detection system |
spinning step. (*) |
| might be activated due to the unbalanced |
|
| distribution of the laundry in the drum. |
| The machine will not spin if water is not drained | Check the filter and the draining hose. |
| completely. |
|
| Excessive foam might have occurred and automatic | Use recommended amount of detergent. |
| foam absorption system might have been activated |
|
| due to too much detergent usage. |
|
Washing performance is poor: | Insufficient amount of detergent has been used over a | Use the recommended amount of detergent |
Laundry turns gray. (**) | long period of time. | appropriate for water hardness and the laundry. |
| Washing was made at low temperatures for a long | Select the proper temperature for the laundry to |
| time. | be washed. |
| Insufficient amount of detergent is used with hard | Using insufficient amount of detergent with hard |
| water. | water causes the soil to stick on the cloth and |
|
| this turns the cloth into gray in time. It is difficult |
|
| to eliminate graying once it happens. Use the |
|
| recommended amount of detergent appropriate |
|
| for water hardness and the laundry. |
| Too much detergent is used. | Use the recommended amount of detergent |
|
| appropriate for water hardness and the laundry. |
Washing performance is poor: | Insufficient amount of detergent is used. | Use the recommended amount of detergent |
Stains persist or the laundry is not |
| appropriate for water hardness and the laundry. |
whitened. (**) | Excessive laundry was loaded in. | Do not load the machine in excess. Load with |
|
| amounts recommended in the "Programme and |
|
| consumption table". |
| Wrong programme and temperature were selected. | Select the proper programme and temperature for |
|
| the laundry to be washed. |
| Wrong type of detergent is used. | Use original detergent appropriate for the |
|
| machine. |
| Too much detergent is used. | Put the detergent in the correct compartment. Do |
|
| not mix the bleaching agent and the detergent |
|
| with each other. |
Washing performance is poor: Oily | Regular drum cleaning is not applied. | Clean the drum regularly. For this, please see |
stains appeared on the laundry. (**) |
| 4.4.2. |
|
|
|
Washing performance is poor: | Odours and bacteria layers are formed on the drum as | Leave the detergent drawer as well as the loading |
Clothes smell unpleasantly. (**) | a result of continuous washing at lower temperatures | door of the machine ajar after each washing. |
| and/or in short programmes. | Thus, a humid environment favorable for bacteria |
|
| cannot occur in the machine. |
Colour of the clothes faded. (**) | Excessive laundry was loaded in. | Do not load the machine in excess. |
| Detergent in use is damp. | Keep detergents closed in an environment free |
|
| of humidity and do not expose them to excessive |
|
| temperatures. |
| A higher temperature is selected. | Select the proper programme and temperature |
|
| according to the type and soiling degree of the |
|
| laundry. |
It does not rinse well. | The amount, brand and storage conditions of the | Use a detergent appropriate for the washing |
| detergent used are inappropriate. | machine and your laundry. Keep detergents closed |
|
| in an environment free of humidity and do not |
|
| expose them to excessive temperatures. |
| Detergent is put in the wrong compartment. | If detergent is put in the prewash compartment |
|
| although prewash cycle is not selected, machine |
|
| can take this detergent during rinsing or |
|
| softener step. Put the detergent in the correct |
|
| compartment. |
| Pump filter is clogged. | Check the filter. |
| Drain hose is folded. | Check the drain hose. |
24 / EN | Washing Machine / User’s Manual |