Defy Appliances Everything You Need to Know About Defy Warranty for Your Washing Machine

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10 Warranty

This certificate is issued by DEFY APPLIANCES (PTY) LIMITED manufacturers of Defy and Ocean products, hereinafter the Company, to the original purchaser only, of the appliance described on the certificate and shall constitute the only warranty given in respect of this appliance.

The Company warrants to the original purchaser that for a period of TWO YEARS from date of purchase the appliance is free from defect under normal domestic use, both in workmanship and material, subject to the following conditions.

1.Repair or replacement of any part of this appliance, found by the Company to be defective, shall be at the election of the Company. The Company reserves the right to effect such service through any of its Service Divisions or Authorised Service Dealers. The cost of such service shall be borne by the Company in

full, provided that the appliance is located no further than 50km from a Company Service Centre or an Authorised Service Dealer. Where the appliance is located beyond the 50km radius, the purchaser shall be liable for the standard travelling charges, as determined by the Company.

2.Vitreous enamelware, fuses and lamps are specifically excluded from these warranties. It is an express condition of these warranties that the purchaser takes due care and attention in the use and maintenance of the appliance. Abuse, misuse in conflict with operating instructions, connection to incorrect voltages and subjection to commercial use shall release the Company from its obligations.

3.This warranty shall become void and cease to operate if the appliance is dismantled by, or any repairs to

the appliance are effected by any persons not duly authorised by the Company, or if substitute parts not approved by the Company are used in the appliance, or if the serial number of the appliance is removed.

4. The Company shall not be responsible for damages resulting from fire, flood, civil disturbances or any Act of God. The Company shall not, in terms of these warranties be responsible nor held liable for any consequential loss or damage of any kind caused by or due to the failure or malfunction of the appliance.

5.The Company shall not be responsible for transportation or other costs other than those incurred within the provisions of Point 1 of this Certificate.

6.For warranties in the Republic of South Africa and Sub-Saharan Africa, please contact your nearest Defy office. Please refer to the previous page for respective South African service agents and Sub-Saharan Africa service agents.

7.Where service is requested under warranty and no fault or defect can be found by the Company, all costs incurred will be for the purchaser’s account.

8.This Certificate as well as your invoice will serve as proof of purchase. For the purpose of warranty, it will be essential to produce this Certificate and invoice. Failure to do so, will render the purchaser liable for service costs.

KEEP THIS CERTIFICATE AND SALES INVOICE AS PROOF OF

PURCHASE FOR WARRANTY PURPOSES.

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Washing Machine / User’s Manual

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Contents  Document NumberDear Customer Explanation of symbols Please Register Your Machine ATImportant instructions for safety and environment Disposing of the waste machine Compliance with Weee Directive Package informationComplying Commission Delegated Regulation EU No 1061/2010 Rated capacity kgInstallation Appropriate installation locationDamaged products cause risks for your safety Removing packaging reinforcementConnecting the drain hose to the drain Connecting water supplyFor cold water inlet Adjusting the feet Electrical connectionInitial use Do not make connections via extension cables or multi-plugsPreparation Using detergent and softener 11 / ENDo not use bleaching agent and detergent by mixing them Using bleaches12 / EN Tips for efficient washing Operating the product Control panelProgramme selection knob Spin speed selection LEDs Start / Pause buttonProgrammes Programme selectionCottons Temperature selection Use when you want to rinse or starch separatelySpin speed selection Use to drain the water in the machineProgramme and consumption table End Time Auxiliary function selection18 / EN Switching the machine to pause mode Changing the auxiliary function, speed and temperatureStarting the programme Loading door lockCanceling the programme Your machine features Standby ModeAdding or taking out laundry Child LockMaintenance and cleaning Cleaning the detergent drawerCleaning the loading door and the drum Cleaning the body and control panelDraining remaining water and cleaning the pump filter Order to clean the dirty filter and discharge the waterTurn and remove the pump filter Replace the filterProblem Reason Solution 24 / EN Clean the dispenser with hot water ŠŠCall the Authorized Service AgentWashing According to the water hardnessOwner’s responsibility Service Centres Patterson Road, North End, Port Elizabeth 6001Botswana Tel +267 390 3996 I 390 Fax +267 318 Av da Industrias, Parcela No.735 * 735A Machava, MaputoWarranty 28 / EN