If the wash results are not satisfactory

Problem	Possible cause	Remedy
	Door locked.	Wait until DOOR indicator is
	Door locked.	lit green.
		lit green.
		Programme continues, when
Door cannot be opened		power cut is over.
Door cannot be opened	Power cut. (All display indi-
when appliance is	Power cut. (All display indi-	To remove washing:
switched on.	cators are off.)	If water can be seen in the
	Door remains locked for 4 to	appliance, before opening
	10 minutes.	the door, first drain off the
		the door, first drain off the
		water. (See section “Carrying
		out an emergency drain”.)
Washing is heavily	Possibly too much washing	Observe maximum loads.
creased.	was loaded.	Observe maximum loads.
creased.	was loaded.

Washing is grey and scale is being deposited in the drum

•Too little detergent is being used.

•The right detergent was not used.

•Special soiling was not pre-treated.

•Programme or temperature was not correctly set.

There are grey stains on the washing.

•Washing soiled with ointment, grease or oil was washed with too lit- tle detergent.

•It was washed at too low a temperature.

•A common cause is that fabric conditioner – especially a concentrate

– has got onto the washing. Such stains should be washed out as quickly as possible and make sure that you are careful when using fabric conditioner.

After the last rinse foam can still be seen.

•Modern detergents may create foam even in the last rinse cycle. The washing is however sufficiently rinsed.

There are white residues on the washing.

•This is due to the insoluble ingredients in modern detergents. They are not caused by insufficient rinsing.

Shake or brush the washing. If possible turn the washing inside out before washing. Check your choice of detergent. Especially with dark colours it is advisable to use liquid detergents.

Problem