What to do if...
Remedying small malfunctions
If one of the following fault codes is displayed in the
–E10 (Problems with water inlet),
–E20 (Problems with water drainage),
–E40 (door open),
please have a look at the following table.
When the fault is remedied, press the START/PAUSE button.
In the event of other faults (E plus a number or a letter): Switch the appliance off and on again.
If the fault is displayed again, please contact the Customer Care De- partment and inform them of the fault code.
Problem | Possible cause | Remedy | |
| Mains plug not plugged in | Plug in mains plug. Check | |
| or fuse not working. | fuse. | |
Washing machine does | Door not closed properly. | Close door – there should be | |
an audible click. | |||
not work. |
| ||
|
| ||
| START/PAUSE button was | Press START/PAUSE button | |
| not pressed for long | ||
| for longer. | ||
| enough. | ||
|
| ||
Door cannot be closed. | Child safety device engaged. | Release child safety device. | |
|
|
| |
When a button is | The selected function can- | Make another selection. | |
pressed, Err appears in | not be combined with the | ||
the | programme set. |
| |
E40 appears. |
|
| |
END display flashes 4x, | Door is not closed properly. | Close door properly. Start | |
at the same time an | |||
programme again. | |||
acoustic signal sounds |
| ||
|
| ||
4x. |
|
| |
E10 appears. | Tap turned off. | Turn the tap on. | |
END display flashes 1x, |
|
| |
Filter in the screw connec- | Turn off the water tap. Un- | ||
at the same time an | |||
tion of the inlet hose is | screw hose, take out filter | ||
acoustic signal sounds | |||
blocked. | and clean it. | ||
1x. | |||
|
| ||
(Problems with water | Water tap is blocked with | Check the water tap and | |
inflow) | limescale or faulty. | have it repaired if necessary. | |
|
|
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