electrolux water aid washing machine troubleshooting fault displays 19
Troubleshooting fault displays
Fault information and a guide for when you should call for service
If you have a problem with your washing machine and before you call service, make sure you have followed ALL of the instructions that may remedy the problem. You will find instructions in the ‘Troubleshooting’ section on pages 17 and 18 and in the table below.
7HENåTHEåWASHINGåMACHINEåDETECTSåAåPROBLEMåTHATåREQUIRESåYOURåATTENTION åYOUåWILLåBEåALERTEDå4HEåMACHINEåWILLåWARNåYOUå OFåTHISåPROBLEMåBYåDISPLAYINGåAåFAULTåCODEåINåTHEåDIGITALåDISPLAY åACCOMPANIEDåBYå@"EEPING
Fault information and the action you should take are described in the following table.
Digital display | Problem | Action to take |
fault code |
|
|
| Not filling with water | Make sure both wall taps are on, and hose filters not blocked. |
|
| Raise drain hose if water flowing out of drain hose. |
|
| Press Start/Pause to |
|
| If problem remains, call Service. |
| 7ATERåISåNOTåTURNINGåOFF | )FåWATERåISåPOURINGåONTOåTHEåmOOR åTURNåBOTHåWALLåTAPSå/&&å7AITåAåFEWåMINUTESåTOåSEEåIFå |
|
| fault is corrected - if not, call Service. |
| Recirculation pump | Press Start/Pause to start the pump. After 30 seconds the machine will commence |
| fault | agitation. |
|
| If problem repeats, advance to rinse or spin to drain machine. Call Service. |
| 7ATERåNOTåDRAININGå | The drain pump will switch off and on repeatedly to clear any blockage. |
| correctly. | 7AITåAåFEWåMINUTESåTOåSEEåIFåTHEåFAULTåISåCORRECTED |
|
| If not, press Start/Pause then check the drain hose for blockage. Press Start/Pause to |
|
| continue wash. |
|
| If problem remains, call Service. |
| 7ATERåLEVELåSENSORåNOTå | The machine will only permit draining. If not draining, press Advance to select spin stage, |
| operating correctly. | then press Start/Pause to start pump. |
|
| If this problem is repeatedly experienced, call Service. |
| Control panel not | Press Power button to turn machine off. Restart the machine. |
| functioning properly. | If problem still exists, call Service. |
|
| |
| Motor fault | 7AIT åTHEåPROBLEMåMAYåSELFåCLEAR |
|
| If not, select Spin to drain water from bowl. |
|
| You may have to press Start/Pause to commence draining. |
|
| If this problem is repeatedly experienced, call Service. |
Should you require further instructions in the care and use of your washing machine please contact Customer Care on the numbers shown on the back page.