electrolux water aid washing machine troubleshooting 17
Troubleshooting
Do not call for service until you have checked the points listed below.
If you call for service and there is nothing wrong with your washing machine, you will have to pay for the service call.
You will have to pay even when your washing machine is under warranty. &ORåSOMEåPROBLEMSåYOUåWILLåGETåAåCODEåSHOWNåINåTHEåDIGITALåDISPLAYåACCOMPANIEDåBYå@"EEPS
If you have a problem you are unable to resolve from the guidance on this page and the next page, see page 19 - “Troubleshooting fault displays”.
Problem | Possible causes (digital display code) | What to do |
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Washing machine not | Power not switched on. |
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| Switch on power point. |
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working. | No electricity supply through the power | Check power point with another appliance. | ||||||
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| Machine not switched on. |
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| Press Power button on. |
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| Machine not washing. |
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| Press Start/Pause to start wash. | ||||
| 7ATERåTAPSåNOTåTURNEDåONåå | ) |
| Turn on taps. |
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| Out of balance. ( | ) |
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| Open lid, redistribute load and close lid. | |||
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| Ensure machine is level. |
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| Set on DELAY start or SOAK. |
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| 7AITåORåCANCELå$ELAYåBYåPRESSINGå3TART0AUSEåORåCANCELå3OAKå | ||||
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| by pressing Soak until | is displayed. |
Washing machine | Spin speed set to DRIP DRY. ( | ) |
| Open lid, removes clothes, then close lid. | ||||
has washed load but | Out of balance. ( | ) |
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| Open lid, redistribute load and close lid. | |||
will not spin. Water in |
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| Ensure machine is level. |
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washbowl. |
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| Drain hose blocked. ( | ) |
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| Check outlet is not blocked and there are no kinks in the | |||
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| hose. |
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| Too much, and/or incorrect type of |
| 7AITååMINS åMACHINEåSHOULDåSTARTå)NåFUTUREåUSEåLESSåå | |||||
| detergent giving excessive suds. ( | ) | ONLY use low sudsing, front load washer detergent in this | |||||
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| machine, such as Cold Power for Front Loaders and High | |
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| Efficiency Top Loaders or detergent labelled “Matic”. | |
| Lid is not closed & locked for spin to |
| Make sure lid is closed, or closed properly. | |||||
| start. ( | ) |
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Washing machine will | 7ATERåTAPSåNOTåTURNEDåONåå | ) |
| Turn on taps. |
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not fill with water. |
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| Inlet hoses blocked. ( | ) |
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| Clean tap filters/washers. |
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| COLD water only connected to machine | Select COLD water washes only | ||||||
| & you have selected a hot or warm wash |
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Water flowing into | Drain hose too low. ( | ) |
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| Raise drain hose or fit a syphon break. (See Installation | |||
washbowl indefinitely. |
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| instructions). |
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| 7ATERåVALVEåSTUCKåOPEN |
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| Turn both wall taps OFF |
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Washing machine | Problem/fault detected by machine. |
| Look at code in the digital display and then refer to the Fault | |||||
‘beeping’ continuously. |
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| information on page 19. |
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Washing machine | Machine not level. |
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| Make the machine level. (See Installation instructions). | |||
goes out of balance or | Levelling feet not adjusted. |
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| Adjust feet to touch floor. (See Installation instructions). | ||||
vibrates excessively |
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Clothes not evenly distributed. |
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| Redistribute clothes evenly. | |||||
when spinning. |
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| Too much water for load size. |
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| Use Auto water level or a lower manual water level. | ||||
Water on floor. | 7ATERåVALVEåSTUCKåOPEN |
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| Turn both wall taps OFF (Refer page 19). | ||||
Loose inlet hose connections.
Check connections at taps and rear of machine.
Incorrect water level for size of load.
Use Auto water level or a lower manual water level.
Condensation from hot water.
Reduce water temperature.
cont. over