Electrolux 14 manual Service, When do you incur costs even during the warranty period?

Page 55

Service

Service

In the section ”What to do if ...” there is a list of some faults which you can remedy yourself. Look there first if a fault occurs. If you find no in- formation there, please consult your Customer Service Centre.

Always prepare in advance for the discussion. By doing so you will sim- plify the diagnosis and the decision on whether customer service is necessary.

Note the PNC-number and the S-number. Both can be found on the rating plate on the inside of the door

on your washing machine. PNC .....................................................

S-No. .....................................................

Answer as precisely as possible:

What form does the fault take?

Under what circumstances does the fault occur?

Does the multi display show an error message?

When do you incur costs even during the warranty period?

if you could have dealt with the fault yourself with the aid of the Faults Table (see the section ”What to do if ...”) ,

if several trips by the customer service technician are necessary be- cause he had not received all the necessary information before his visit and must now e.g. fetch spare parts. These multiple trips can be avoided if you prepare your phone call as described above.

55

Image 55
Contents Lavamat Souplesse Dear customer Contents What to do if Remedying FaultsPage Before Putting into Operation for the First Time SafetyCorrect Use General Safety Child SafetyDispose the old appliance DisposalDispose the packing material For polyoxymethylene, e.g. plastic clipsEnvironment Tips Front view DescriptionDispenser drawer for Detergent and Conditioner Programme selector Control panelMain wash for cottons/linen at 30 C to 95 C Wool WOL, LAINE/P Handwash Main wash for delicates, at 30 C or 40 CShortened main wash cycle for washing that is lightly soiled Additional Programming ButtonsFilling Quantity Water Energy Consumption ValuesPull out the washing powder drawer slightly Before the First WashSort and Prepare the Washing Prepare the Washing CycleWashing Types and Care Codes Water Softener How much washing detergent and care agent?Add the Washing When the programme is finishedPerforming a wash cycle Quick Start GuideImportant! Do not fill past the MAX If using liquid detergents/detergent tabletsPouring in the conditioner/detergent TionersSet the Washing Program Per minute Change Spin Speed / Select Rinse HoldRevolutions Multidisplay Progress indicatorStarting the programme Programme displayChanging the spin speed Changing the programmeChanging or interrupting Selecting additional programme functionsEnd of wash cycle/Taking out washing Wash Programme chartsPRE Wash Voorwas Separate rinse Separate Conditioning/ Starching/ImpregnatingSeparate spin Washing Detergent Drawer Cleaning and CareWashing Drum Cleaning the drain pumpFilling Door Before cleaning the drain pump What to do if Remedying FaultsTrifug LEN, Rincage Finished, and the END If foam is still visible after the final rinse If the washing result is not satisfactoryIf the washing is grey and limescale forms in the drum If there are still grey stains on the washingCarry Out an Emergency Emptying Operation Cancelling the Child Safety Feature Child Safety FeatureWhen all the washing solution has drained off Setting the Child Safety FeatureDimensions Technical DataMeasurements in mm Tips on safety when installing Firmly pull both hose holders off Unit Setting up the applianceRemove the Transport Safeguard Transporting the UnitSupplied with the unit Setting Up on a Concrete Pedestal Prepare the Installation LocationSetting Up on a Vibrating floor Compensate for Floor Unevenness Water Connection Electrical ConnectionPermissible Water Pressure Water Inflow Water Drainage into a Siphon Water DrainageDraining the water into a basin Delivery Heads over 1m Kitchen with worktops 85 cm high Fitting under kitchen worktopsNiche size requirements Kitchens with worktops 90 cm or higher Belgium Guarantee conditionsGuarantee conditions Customer services Index When do you incur costs even during the warranty period? ServiceAEG Hausgeräte GmbH Postfach 90327 Nürnberg Copyright by AEG