PROBLEMS WITH YOUR PORTABLE WASHER?
You can solve many common portable washer problems easily, saving you the cost of a possible service call. Try the suggestions below to see if you can solve the problem before calling the servicer.
TROUBLESHOOTING GUIDE | |
PROBLEM | POSSIBLE CAUSE |
Washer does not operate. | Not plugged in. |
| The circuit breaker tripped or a blown fuse. |
| The lid is not closed. |
| Make sure the water source is turned on. |
No water or insufficient water supply. | The water source faucet is not turned on. |
| The water source hose is frozen. |
| The water intake hose is bent. |
| The filter on the water intake hose is clogged. |
The washing machine does not drain. | The drain hose is squashed or bent. |
Washing machine vibrates or is too noisy. | Check to assure that the washer is level. |
| The washing machine is touching another object. |
| The laundry load is not balanced. |
Washing machine does not spin. | The lid is not closed. |
| The washer is not on a level surface. |
Display shows Error Code “E 1” | No water, |
Description: Malfunction in the Water Supply | Water supply valve |
Valve | Water valve is clogged. |
Display shows Error Code “E 3” | Unit becomes unbalanced during operation. |
Description: Unit is unbalanced. | Stop the unit, shift the load evenly, restart. |
Display shows Error Code “E 4” | Water drain pump malfunctioned. |
Description: Malfunction of the Water Drain |
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pump. |
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Display shows Error Code “E 6” | During operation the top is open. |
Description: Top Cover is Open | Close the top. |
Description: Door Lock malfunction | Door lock has malfunctioned. |
SERVICE FOR YOUR PORTABLE WASHER
We are proud of our customer service organization and the network of professional service technicians that provide service on your Avanti portable washers. With the purchase of your Avanti portable washer, you can be confident that if you ever need additional information or assistance, the Avanti Products Customer Service Team will be here for you. Just call us
| AVANTI PRODUCTS CUSTOMER SERVICES | |
Product Information |
| Whatever your questions are about our products, |
| help is available. | |
Part Orders |
| You may order parts and accessories that will be |
| delivered directly to your home by personal | |
|
| check, money order, Master Card, or Visa. |
| An Avanti Products authorized service center will | |
| provide expert repair service, scheduled at a time | |
|
| that is convenient for you. Our trained servicers |
|
| know your portable washer inside and out. |
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