Prima LPR 712 manual Something Not Working

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Something Not Working

Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without calling out an engineer. Before contacting your local Service Force Centre, please carry out the checks listed below.

IMPORTANT: if you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.

During machine operation it is possible that the “End” light starts to flash:

1 flash = the machine does not fill

2 flashes = the machine does not empty

4 flashes = the door has not been closed

Once the problem has been eliminated, press the “Start/Pause” button to restart the programme. If after all checks, the problem persists, contact your local Service Force Centre.

Symptom

Possible causes

 

 

 

The machine does not start

The door has not been closed.

 

The plug is not properly inserted in the power socket.

 

There is no current at the socket

 

The main fuse or the fuse in the plug has blown.

 

The selector dial is not correctly positioned.

 

The Start/Pause button has not been pressed.

 

 

 

The machine does not fill

Ensure the water tap is open.

 

The filter in the inlet hose is blocked..

 

The inlet hose may be squashed or kinked.

 

The door has not been closed.

 

 

 

The machine fills then empties

The end of the drain hose is too low.

immediately

The end of the drain hose is submerged in water.

 

There is no vent in the end of the drain hose.

 

 

 

The machine does not empty and/or

The drain hose may be squashed or kinked.

does not spin

The Rinse Hold option or the Soak 30 programme has been selected.

 

The drain filter may be blocked.

 

The drain hose extension is not correct. Follow the instructions for

 

 

connecting to the waste.

 

The drainage system pipes are blocked.

 

The wash load is unbalanced: redistribute the clothes inside the drum to

 

 

allow the machine to spin.

 

 

 

There is water on the floor

Too much detergent or unsuitable detergent has been used (creates too

 

 

much foam).

 

Check whether there are any leaks from one of the inlet hose fittings. It

 

 

is not always easy to see this as the water runs down the hose; check to

 

 

see if it is damp.

 

The drain hose may be damaged or not securely positioned.

 

The detergent dispenser drawer or recess is clogged.

 

The drainage system pipes are blocked.

 

 

 

Unsatisfactory washing results

Too little detergent or unsuitable detergent has been used. An

 

 

insufficient amount of detergent leaves the laundry looking grey and

 

 

causes lime scale to form.

 

Stubborn stains have not been treated prior to washing

 

The correct wash programme has not been selected.

 

Too much laundry has been placed in the drum.

 

 

 

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Contents Washing Machine Installation Child SafetyUse Contents Your New Washing Machine Ecological hintsInterest of the environment Detergent dispenser drawer Child safety featureDescription of the Appliance Prewash Main wash Fabric softenerOn/Off button Control Panel1Detergent dispenser drawer Mains-on light Spin buttonEasy Iron button Prewash buttonExtra Rinse button Start/Pause buttonInterrupting a programme Programme informationAltering an option or a running programme Opening the door after the programme has startedSwitch the machine on Operating SequenceLoad the laundry At the end of the programme Select the required optionsStart the programme Turn the programme selector dial to the desired positionWashing Hints 1000g = 1 kgWhich detergent? Which form?Wash Care Symbols Important NotesWashing Programmes Special Programmes Min SoakMaintenance and Cleaning Emergency emptying out Water inlet filterSomething Not Working 0870 5 Service & Spare PartsSymptom Possible causes Customer Care DepartmentEuropean guarantee Guarantee ConditionsStandard guarantee conditions This guarantee does not coverInstallation Instructions Technical SpecificationsWater inlet UnpackingPositioning Appliance must be connected to a cold water supplyInto a drainage standpipe Water drainageJoining piece must have an internal diameter of 18mm StandpipeLevelling Special conditionsElectrical connection Permanent connectionBlue- Neutral Brown- Live Preparation and assembly of the door Building-inFront view Plc