Questions?
Use this problem solver
Before You Call For Service
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| Chef’s Washer |
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| PROBLEM | POSSIBLE CAUSE | WHAT TO DO |
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| Black or gray marks |
| Aluminum utensils have | • Remove marks with a mild, abrasive cleaner. |
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| on dishes |
| rubbed against dishes |
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| Dishes do not dry |
| HEAT/SMART DRY | • Depending on model, select HEAT DRY |
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| not selected | or SMART DRY. |
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| Rinse agent dispenser | • Check the rinse agent dispenser. |
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| is empty |
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| Chef’s Washer is paused | • To restart the wash cycle, press the selected |
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| wash button. |
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| Low inlet water | • Run tap until water is hot prior to starting |
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| Chef’s Washer cycle. |
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| • Assure inlet water temperature is at |
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| least 120°F. |
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| • Depending on your model, select WATER |
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| TEMP HIGH & HEAT DRY or WATER |
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| TEMP SANI and HEAT DRY options. |
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| Chef’s Washer won’t start |
| Door not properly closed | • Press door until it clicks shut. |
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| Door opened during cycle | • |
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| when water is hot | Washer will restart automatically. |
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| Child Lockout mode | • Press and hold desired button for two |
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| is selected | seconds. See Child Lockout mode section |
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| for models ZBD6905, ZBD 7005 and ZBD 7105. |
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| Power supply not connected | • Check that Chef’s Washer is plugged in and |
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| switch is on. |
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| All cycle status indicators |
| Door not properly closed | • Press door until it clicks shut. |
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| flashing or beeping every |
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| Chef’s Washer is paused | • To restart the wash cycle, press the selected |
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| 30 seconds (on ZBD6905, |
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| wash button. |
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| ZBD 7005 and ZBD 7105) |
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| Motor starts but water |
| Water supply valve | • Open water supply valve. |
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| doesn’t enter Chef’s |
| turned off |
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| Washer (flashing POTS |
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| LIGHT) (on models |
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| ZBD 6905, ZBD 7005 |
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| and ZBD 7105) |
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| Program taking too |
| Low inlet water temperature | • Run tap until water is hot prior to starting |
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| long or not advancing |
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| Chef’s Washer cycle. |
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| properly |
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| • Allow time to heat water (up to one hour). |
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| • Check inlet water temperature. |
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| • Connect to hot water supply. |
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