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Problem | Possible cause | Solution | |
| The emergency cap for emptying | Refit the emergency cap for empty- | |
| has not been replaced into the filter | ing or screw the filter fully in. | |
| or the filter has not been properly |
| |
| screwed in after cleaning action. |
| |
| The washing programme is still run- | Wait the end of washing pro- | |
| ning. | gramme. | |
The door will | The door lock has not been re- | Wait a few minutes until the door | |
not open: | leased. | indicator light goes off. | |
| There is water in the drum. | Select drain or spin programme to | |
|
| empty out the water. | |
| The transit bolts and packing have | Check the correct installation of the | |
The appliance | not been removed. | appliance. | |
The support feet have not been ad- | Check the correct levelling of the | ||
produces an un- | |||
usual noise | justed | appliance. | |
| The drain pump could be blocked. | Check the drain pump. (See "Clean- | |
|
| ing the pump" for more details). | |
| Too little detergent or unsuitable | Increase the detergent quantity or | |
| detergent has been used. | use another one. | |
| Stubborn stains have not been trea- | Use commercial products to treat | |
Unsatisfactory | ted prior to washing. | the stubborn stains. | |
The correct temperature was not | Check if you have selected the cor- | ||
washing results: | |||
| selected. | rect temperature. | |
| Excessive laundry load. | Reduce the laundry load in accord- | |
|
| ing to the "Washing Programmes | |
|
| table". |
After the check, switch on the appliance and press the button 5 to restart the programme. If the malfunction shows again, contact your After Sales Service.
The necessary data for the service centre is on the rating plate. We recommend that you write the data here: