John Lewis JLWM1202, JLWM1403 instruction manual Something Not Working

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Something Not Working

Please carry out the following checks before contacting your local Service Force agent.

IMPORTANT: if you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.

During machine operation it is possible that the “End” light flashes and one of the following alarm codes appears on the display:

-E10 : problem with the water supply

-E20 : problem with water draining

-E40 : door open

Once the problem has been eliminated, press the “Start/Pause” button to restart the programme. If after all checks, the problem persists, contact your local Service Force Centre.

Symptom

Solution

 

 

 

The machine does not start

●

The door has not been closed. (E40 )

 

●

The plug is not properly inserted in the power socket.

 

●

There is no supply at the socket.

 

●

The main fuse or the fuse in the plug has blown.

 

●

The “Start/Pause” button has not been depressed.

 

●

The “Delay start” option has been selected.

 

 

 

The machine does not fill

●

The water tap is closed. (E10 )

 

●

The filter in the inlet hose is blocked. (E10 )

 

●

The inlet hose may be squashed or kinked. (E10 )

 

●

The door has not been closed. (E40 )

 

 

 

The machine fills then empties

●

The end of the drain hose is too low.

immediately

●

The end of the drain hose is submerged in water.

 

●

There is no vent in the end of the drain hose.

 

 

 

The machine does not empty

●

The drain hose may be squashed or kinked. (E20)

and/or does not spin

●

The “Quiet” option has been selected.

 

●

The drain pump may be blocked. (E20)

 

●

The “None” option has been selected

 

●

The drainage system pipes are blocked.

 

●

The programme “Soak 30°”, which ends with water left in the tub,

 

 

has been selected .

 

 

 

There is water on the floor

●

Too much detergent or unsuitable detergent has been used (creates

 

 

too much foam).

 

●

Check whether there are any leaks from the inlet hose fittings. It is not

 

 

always easy to see this as the water runs down the hose; check to see

 

 

if it is damp.

 

●

The drain hose may be damaged or not securely positioned.

 

●

The cap on the emergency emptying hose has not been replaced after

 

 

cleaning the filter.

 

 

 

Unsatisfactory washing results

●

Too little detergent or unsuitable detergent has been used. An

 

 

insufficient amount of detergent leaves the laundry looking grey and

 

 

causes lime scale to form.

 

●

Stubborn stains have not been treated prior to washing

 

●

The correct wash programme/temperature has not been selected.

 

●

Too much laundry has been placed in the drum.

 

 

 

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Contents JLWM1202 Spin washing machine JLWM1403 Child Safety InstallationUse Materials marked with the symbol are recyclable Maintenance and Cleaning ServiceEcological hints Environmental InformationContents Description of the Appliance Child safety featureDoor locked light Detergent dispenser drawerTechnical Specifications InstallationUnpacking Installation on a Suspended FloorPositioning PlumbingWater drainage Water inletAppliance must be connected to a cold water supply Into a drainage standpipeInterest of the environment LevellingOnto a sink outlet spigot Electrical connection «E» or by the earth symbol or coloured green and yellowPermanent connection Blue- Neutral Brown- LiveDetergent dispenser drawer Programme selector dial Control PanelSpin button Option buttonsSelecting the delayed start Delay start buttonCancelling the delayed start Display Start/Pause buttonFollowing pieces of information are shown on the display E20 Programme phase indicator lightsSoak Programme informationLoad the laundry Switch the machine onMeasure out the detergent Main wash compartmentHow to change an option or a programme during its cycle Select the Delay startSelect the spin speed or the None option Select the desired optionsEnd of programme How to interrupt a programmeLeave the door ajar in order to air the washing machine 1000g = 1 kg Hints & Tips on WashingSheet Bath robeImportant Notes Wash Care SymbolsWashing programmes Programme Available Consumptions Off / ResetEnergy Water Time Description SoakMaintenance and Cleaning Emergency emptying out Cleaning the water inlet filterRemove any objects from the pump impeller by rotating it Screw the pump cover fully Close the pump doorSomething Not Working Spinning Machine vibrates whenDoor will not open Light has gone out03/06 132 982

JLWM1202, JLWM1403 specifications

John Lewis has long been synonymous with quality and reliability in the home appliance market, and the John Lewis JLWM1403 and JLWM1202 washing machines are prime examples of this commitment. Both models combine efficiency, advanced technologies, and user-friendly features, making them excellent choices for modern households.

The JLWM1403 is designed to accommodate larger loads with its 8kg capacity, which is ideal for families or individuals who frequently wash larger items such as bedding. It offers a maximum spin speed of 1400 RPM, ensuring that clothes come out dryer and require less time in the dryer, ultimately saving energy and reducing drying time. This model features a variety of wash programs, including a quick wash option that allows users to clean lightly soiled clothes in just 30 minutes, providing convenience when time is of the essence.

On the other hand, the JLWM1202 is more suitable for smaller spaces or those with lighter laundry needs, featuring a 6kg capacity. Despite its compact size, it does not compromise on performance and also provides a maximum spin speed of 1200 RPM. The JLWM1202 also comes equipped with an array of wash programs, ensuring that every fabric type and dirt level can be addressed efficiently. Its eco setting is particularly noteworthy, optimizing water and energy usage for environmentally conscious consumers.

Both models benefit from the latest washing technologies, including inverter motors that promote quiet and efficient operation. This technology not only reduces noise levels during washing cycles but also contributes to improved energy efficiency. Furthermore, both washing machines come with an A+++ energy rating, which assures users of low running costs and minimal environmental impact, making them both economical and eco-friendly choices.

Another key feature common to both models is their user-friendly interface. The LED display and intuitive controls make selecting wash programs and adjusting settings a straightforward task. Additionally, the delay start function allows users to schedule wash cycles at their convenience.

With excellent build quality and a selection of smart features, the John Lewis JLWM1403 and JLWM1202 washing machines stand out as reliable appliances that cater to different household needs, ensuring laundry day is as efficient and hassle-free as possible.
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