Whirlpool TAWMZOOA warranty If You Need Assistance Or Setvice, Before calling for assistance

Page 21

If You Need Assistance

Or Setvice

This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems. their causes. and actions vou can take to solve each problem. Parts 2 and 3 tell you what’10 do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request.

1. Before calling for assistance . . .

Performance problems often result from little things Please check the char-t below for problems you can

you can find and fix without tools of any kind. fix. It could save you the cost of a service call.

PROBLEM

POSSIBLE

CAUSE

SOLUTION

 

Washer will

Power cord is not

plugged into a

Firmly plug power cord into

a live circuit

not fill

live circuit with-proper voltage.

with proper voltage. Check

circuit

 

 

 

voltage at your home’s fuse/circuit

 

 

 

breaker box.

 

Household fuse has blown or circuit breaker has tripped. A time-delay fuse has not been used.

Both hot and cold water faucets are not open.

Replace fuse with a time-delay fuse of the correct capacity. Reset circuit breaker.

Open both faucets.

Water supply hoses are kinked.

Cycle control knob is not set or pulled out.

Straighten hoses.

Set cycle control knob and pull out firmly.

Washer does not spin

Lid is open.

Close lid firmly.

Power cord is not plugged into a Firmly plug power cord into a live circuit

live circuit with proper voltage. with proper voltage. Check circuit voltage at your home’s fuse/circuit breaker box.

Washer stops during a cycle

Household fuse has blown or circuit breaker has tripped. A time-delay fuse has not been used.

Washer pauses briefly at different times in each cycle. These pauses are normal.

Power cord is not plugged into a live circuit with proper voltage.

Replace fuse with a time-delay fuse of the correct capacity. Reset circuit breaker.

Wait a minute to see if washer starts cycle again.

Firmly plug power cord into a live circuit with proper voltage. Check circuit voltage at your home’s fuse/circuit breaker box.

Household fuse has blown or circuit breaker has tripped. A time-delay fuse has not been used.

Replace fuse with a time-delay fuse of the correct capacity. Reset circuit breaker.

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Contents Using Chlorine FeaturesIf You Need Assistance Or Service Understanding WasherThank you for buying an Estate appliance Your safety is important to usUnderstanding your responsibilities Important Safety InstructionsKnowing Your Washer3 Features Operating Selecting a wash temperatureWasher Before starting your washerSelecting a cycle Water temperature tipsTime Heavy cycleRegular cycle Normal cycleShort cycle Using drain and spin Using rinse and spinWhat happens in each cycle Using The Chlorine Bleach Dispenser This Before you washPreparing clothes for washing SortingLoading Suggestions Removing stainsPre-washing or soaking Stain removal rulesStain Stain removal guideTo Remove PerspirationWater Water TemperatureWater USE ForChlorine bleach Using laundry aidsAll-fabric bleach DetergentWashing special-care items Fiberglass materials Solving laundering problems ProblemCause Saving energy Caring for your washerWinterizing your washer To use the washer againProblem Possible Cause Solution If You Need Assistance Or SetviceBefore calling for assistance If you are not satisfied with how the problem was solved If you need serviceIf you need assistance If you need FSP@ replace- ment partsPage Limited FIVE-YEAR Warranty Estate Washer WarrantyLimited TEN-YEAR Warranty Whirlpool will PAY for
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