Samsung WE357A7G, WE357A7W, WE357A7S, WE357A7L Troubleshooting, Check These Points if Your WASHER…

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troubleshooting

CHECK THESE POINTS IF YOUR WASHER…

PROBLEM

SOLUTION

 

 

will not start..

Make sure the door is firmly closed.

 

Make sure your Washer is plugged in.

 

Make sure the water source faucets are turned on.

 

Make sure to press the Start/Pause Button to start your Washer.

 

Make sure the Child Lock is not activated; see page C4.

 

Before your Washer starts to fill, it will make a series of clicking noises

 

to check the door lock and do a quick drain.

 

Check the fuse or reset the circuit breaker

 

 

has no water or not enough

Turn both faucets on fully.

water..

Make sure the door is tightly closed.

 

 

Straighten the water inlet hoses.

 

Disconnect hoses and clean screens. Hose filter screens may be

 

plugged.

 

Open and close the door, then press the Start/Pause Button.

 

 

has detergent remains in

Make sure your Washer is running with sufficient water pressure.

the automatic dispenser

Make sure the Detergent Selector dial is in the upper position when

after the wash cycle is

using granular detergent.

complete.

 

 

 

vibrates or is too noisy.

Make sure your Washer is set on a level surface. If the surface is not

 

level, adjust your Washer feet to level the appliance.

 

Make sure that the shipping bolts are removed.

 

Make sure your Washer is not touching any other object.

 

Make sure the laundry load is balanced.

 

 

stops

Plug the power cord into a live electrical outlet.

 

Check the fuse or reset the circuit breaker.

 

Close the door and press the Start/Pause Button to start your

 

Washer.

 

For your safety, your Washer will not tumble or spin unless the door is

 

closed.

 

Before your Washer starts to fill, it will make a series of clicking noises

 

to check the door lock and do a quick drain.

 

There may be a pause or soak period in the cycle. Wait briefly and it

 

may start.

 

Check the screens on the inlet hoses at the faucets for obstructions.

 

Clean the screens periodically.

 

 

05 Troubleshooting

Troubleshooting _19

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Contents Washing Machine Direct Drive Inverter Motor SilverCare SanitizationExtra Large Capacity High Efficiency Energy & Water SavingSafety information Safety informationSafety information Contents Basic Location Requirements Installing your washerUnpacking Your Washer Overview of Your WasherWater GroundingDrain facility Flooring Alcove or closet installationLocation considerations Step Important Note to InstallerCold Hot Loading Your Washer Operating instructionsGetting Started Overview of the Control Panel Washing a load of laundrySelect Cycle Garment+ Child lockMy cycle For Silvercare Washing Detergent USE FeaturesPre wash compartment Maintaining your washer Cleaning the ExteriorCleaning the Interior Cleaning the DispensersCheck These Points if Your WASHER… TroubleshootingTemperature control feature as your Washer determines Information Codes Code Symbol Meaning SolutionWhen it finishes washing, End Appendix Fabric Care ChartHelping the Environment SpecificationDeclaration of Conformity Functions Options Cycle ChartWarranty WarrantyWarranty Questions or COMMENTS?