Before you call for service…GEAppliances.com
Troubleshooting Tips
Save time and money! Review the charts on the following pages, or visit GEAppliances.com. You may not need to call for service.
PROBlEM | Possible Causes | What To Do |
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Dryer shakes or | Some shaking/noise is normal. | • Move dryer to an even floor space, or adjust leveling legs |
makes noise | Dryer may be sitting unevenly | as necessary until even. |
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Clothes take too long | Improper or obstructed ducting | • Check the Installation Instructions to make sure |
to dry |
| the dryer venting is correct. |
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| • Make sure ducting is clean, free of kinks and unobstructed. |
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| • Check to see if outside wall damper operates easily. |
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| Improper sorting | • Separate heavy items from lightweight items (generally, |
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| Large loads of heavy fabrics | • Large, heavy fabrics contain more moisture and take |
| (like beach towels) | longer to dry. Separate large, heavy fabrics into smaller |
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| loads to speed drying time. |
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| Controls improperly set | • Match control settings to the load you are drying. |
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| Lint filter is full | • Clean lint filter before every load. |
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| Blown fuses or tripped circuit | • Replace fuses or reset circuit breakers. Since most |
| breaker | dryers use 2 fuses/breakers, make sure both are |
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| operating. |
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| Overloading/combining loads | • Do not put more than one washer load in the dryer at |
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| a time. |
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| Underloading | • If you are drying only one or two items, add a few items |
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| to ensure proper tumbling. |
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The DRy dryness level | Load consists of a mixture | • When combining heavy and light fabrics in a load, |
was chosen but load is | of heavy and light fabrics | choose MORE DRy. |
still damp |
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| Exhaust system is blocked | • Inspect and clean exhaust system. |
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Control pads not | Controls accidentally put in | • Press STOP. |
responding | service mode |
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| Controls accidentally put in | • Hold the lOCk button for 3 seconds to unlock the dryer. |
| lock mode |
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| Controls performed an | • Reset the |
| incorrect operation |
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Dryer doesn’t start | Control panel is “asleep” | • This is normal. Press POWER to activate the control panel. |
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| Dryer is unplugged | • Make sure the dryer plug is pushed completely into |
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| the outlet. |
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| Fuse is blown/circuit breaker | • Check the building’s fuse/circuit breaker box and |
| is tripped | replace fuse or reset breaker. NOTE: Electric dryers |
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| use two fuses or breakers. |
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| Dryer was accidentally paused | • If the light on the DElAy START pad is flashing, the |
| when starting Delay Start | dryer is paused. Press START to restart the countdown. |
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No numbers displayed | Dryer is continuously | • This is normal. When the dryer senses a low level of |
during cycle, only lights | monitoring the amount of | moisture in the load, the dryer will display the dry time |
| moisture in the clothes | remaining. |
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